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3.9 out of 5

"My digital camera got stolen from my room " More

By a verified traveller on Mon 19 Feb 2024

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Hotel Description

A family-friendly stay in Nadi awaits you at Novotel Nadi. You'll be 13.5 km (8.4 mi) from Port Denarau and 13.1 km (8.1 mi) from Port Denarau Marina. Highlights at this hotel include a full-service spa, a golf course, and a restaurant.

A day of pampering at Tiara Spa can include massages, body wraps, and mani/pedis. The restaurant, Talei Restaurant, is open for breakfast, lunch, and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool, 24-hour gym, outdoor tennis court, and free pool cabanas. 1636 square feet (152 square meters) of event facilities include meeting rooms and a conference center, and other business amenities include a 24-hour business center. Added amenities include WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6 AM and 10 AM. There's also the convenience of free self parking.

Attractions within a 10-minute drive of this Nadi hotel include Namaka Market and Wailoaloa Beach.

Superior Double Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$210* Per night/room 15 May - 16 May

Deluxe Room, Multiple Beds (Deluxe)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Novotel Nadi ratings based on 202 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Novotel Nadi

Everyone (105) Couples (44) Family (53)
4 out of 5
My digital camera got stolen from my room

Posted by on 19 Feb. 2024

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Comment from Hotel Management

19 Feb. 2024 by The Team at Novotel

Bula we are sorry to hear of your loss. Do please reach out so we may assist with your insurance. Vinaka and warm regards

4 out of 5

Posted by on 5 Jan. 2024

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Comment from Hotel Management

28 Jan. 2024 by The Novotel Nadi Team

Bula and thank you for your thoughts and your sentiments regarding your stay recently. We look forward to welcoming you back soon. Vinaka & warm regards

3 out of 5
Old and tired rooms and no airport bus pickup.

Posted by on 1 Jan. 2024

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Comment from Hotel Management

7 Jan. 2024 by The Novotel Nadi Team

Bula and thank you for your feedback. You will be pleased to hear that we will be upgrading all our rooms during the course of this year. We look forward to welcoming you back to see the new product soon. Vinaka & warm regards

5 out of 5

Posted by on 22 Sep. 2023

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Comment from Hotel Management

16 Oct. 2023 by The Novotel Nadi Team

Bula DaniellaThank you so much for the lovely feedback. We really appreciate it. We look forward to seeing back with us soon. Vinaka.

3 out of 5
Property is dated and needs renovation.

Posted by on 29 Jun. 2023

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5 out of 5
Nice landscape design, very good personnel, delicious breakfast

Posted by on 16 Apr. 2023

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Comment from Hotel Management

6 May 2023 by Nanovo

Thank you for your response.

2 out of 5
Pro's: Location-close to airport- but if family stay for more than 1 day, choose other resorts- you get what you pay. Staff: Helpful and Friendly Con's: Lightening in the rooms insufficient, all portable lights and no ceiling lights, in the evening my daughter could not even do her drawing in the dim lights. Cooling did not work, while it was hot outside, just did not cool the room for a pleasant stay, had to ask them to provide a portable fan to survive the room. Internet: kept failing, worked well in reception but that's about it.

Posted by on 16 Apr. 2023

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Comment from Hotel Management

6 May 2023 by Nanovo

Thank you for your response.

4 out of 5
Very friendly staff and overall clean and tidy. Everything a bit dated but good value none the less.

Posted by on 21 Mar. 2023

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Comment from Hotel Management

6 May 2023 by Nanovo

Thank you for your response.

1 out of 5
I would give it a 1 star, as the bathroom was discussing. Broken tiles, mouldy grout. Glass door had a broken lock so a lach was put there. The room was very basic old and very worn out. Staff rude and unfriendly. This Novotel is a 1 star resort Wouldn't recommend

Posted by on 7 Mar. 2023

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4 out of 5
Convenient for airport but the surrounding are was pretty shabby, left the hotel once but decided to stay on site.

Posted by on 1 Nov. 2022

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Comment from Hotel Management

15 Nov. 2022 by Jack

Dear Mark,Thank you for your feedback. We hope you will give us the opportunity to welcome you back in the not too distant future.Kind RegardsJack WorkGeneral ManagerNovotel Nadi

About the Novotel Nadi

Location Namaka Hill, Nadi,

Property Features

Novotel Nadi offers its guests a full-service spa, a golf course, and an outdoor tennis court. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 1636 square feet (152 square meters) and includes a conference center. An outdoor pool, a 24-hour fitness center, and spa services are also featured at the family-friendly Novotel Nadi. Self parking is free. Smoking is allowed in designated areas at this Nadi hotel.

  • 127 guestrooms or units
  • 2 levels
  • 7 buildings
  • Meeting rooms
  • 1636 sq ft of conference space
  • 152 sq m of conference space
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Convenience store
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Outdoor tennis courts - 1
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Novotel Nadi offers 127 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies or patios. These individually furnished accommodations have separate sitting areas. A pillow menu is available. Televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Nadi hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio (furnished)
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Talei Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for FJD 60.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Novotel Nadi

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No lifts
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately FJD 32 per person
  • Fee for in-room wireless internet: FJD 40 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: FJD 40 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: FJD 37.50 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: FJD 37.50 per 24-hour period (rates may vary)
  • Rollaway bed fee: FJD 60.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Nadi Novotel
  • Novotel Hotel Nadi
  • Novotel Nadi
  • Novotel Nadi Hotel
  • Fiji Mocambo
  • Novotel Nadi Fiji
  • Novotel Nadi Hotel Nadi
  • Novotel Nadi Nadi
  • Novotel Nadi Hotel
  • Novotel Nadi Hotel Nadi

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.