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The Yokohama Bay Hotel Tokyu

4.5-star property
2-3-7 Minatomirai, Nishi-ku, Yokohama, Kanagawa-ken 1800 796 370
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4.0 out of 5
Very good!
See all 1 wotif Reviews

"The check in process is not smooth. It is not practicable to leave guests sitting in the lobby and then expect hundreds of them to all line up at exac ... " More

By a verified traveller on Thu 19 Sep 2019

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Hotel Description

A luxury stay in Yokohama awaits you at The Yokohama Bay Hotel Tokyu. Within just a 10-minute stroll, you'll find Landmark Tower and Pacifico Yokohama. Highlights at this hotel include 4 restaurants, a full-service spa, and an indoor swimming pool.

A day of pampering at Beauty Avenue SOCIE can include massages and facials along with access to the spa tub. The restaurant, Queen Alice, serves French cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free WiFi in public areas and a coffee shop/cafe. Each morning buffet breakfast is served between 7 AM and 11 AM. There's also the convenience of self parking.

Sights within a 20-minute walk of this 4.5-star Minatomirai hotel include Anpanman Museum and Yamashita Park.

Executive Twin Park View, Non-Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max
AU$146* Per night/room 20 May - 21 May

Executive Twin Park View, Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Luxury Triple Park View, Non-Smoking (bed size 97cm)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Executive Twin Bay View, Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Executive Twin Bay View, Non-Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Bay Club Floor Twin Park View, Non Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

The Yokohama Bay Hotel Tokyu ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Yokohama Bay Hotel Tokyu

4 out of 5
The check in process is not smooth. It is not practicable to leave guests sitting in the lobby and then expect hundreds of them to all line up at exactly 2pm. Why not just allow guests into the room if it is ready after midday?

Posted by on 19 Sep. 2019

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About the The Yokohama Bay Hotel Tokyu

Location 2-3-7 Minatomirai, Nishi-ku, Yokohama, Kanagawa-ken 220-8543

Property Features

The Yokohama Bay Hotel Tokyu offers its guests a full-service spa and an indoor pool. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 6 meeting rooms available. Spa services, tour/ticket assistance, and gift shops/newsstands are also featured at the luxury The Yokohama Bay Hotel Tokyu. Parking is available for a fee. This 4.5-star Yokohama hotel is smoke free.

  • 480 guestrooms or units
  • 4 dining venues
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Sakuragicho Station (1.1 km / 0.7 mi)
  • Metro station: Minatomirai Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Yokohama Bay Hotel Tokyu offers 480 accommodations with DVD players and safes. Beds feature down comforters. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, slippers, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • DVD player
  • Refrigerator
  • Down blanket
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Queen Alice - This restaurant specializes in French cuisine and serves lunch and dinner.

Cafe Tosca - This restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Open daily.

Szechwan restaurant CHEN - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Oshima - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Somerhouse - This coffee shop serves light fare only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Spa Services

  • Body treatments
  • Facial treatments
  • Spa tub in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

The listed facility fee charged for swimming pool access only applies from July 1 to September 30, 2023. The listed fee is for adults ages 20 and older. The fee is JPY 4,000 for guests ages 16-19, and JPY 2,000 for ages 6-15. There are no fees for ages 5 and under.

This property's pool is open daily from 9 AM to 6PM (last entry 5 PM) and 7-9 PM (last entry 8 PM). Children ages 16 and under must be accompanied by an adult. Only guests ages 20 and older are allowed for 7-9 PM session. Starting April 1, 2024, the optional pool fee varies from 500 to 4000 JPY per person, per pool session. The listed optional pool fee applies to guest ages 16 and older for access to the pool. Pool session times vary per season.

This property's pool will not be available on April 9, May 7, June 4-6, July 17, September 3, October 1, November 5, and December 3, 2024.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Cribs (infant beds) are available only for infants under 12 months of age.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Coronavirus Guidelines (Japan)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4400 for adults and JPY 2400 for children
  • Self parking fee: JPY 1600 per day
  • Pool fee: JPY 4000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Yokohama Bay Hotel
  • Yokohama Bay Hotel Tokyu
  • Yokohama Bay Tokyu
  • Yokohama Bay Tokyu Hotel
  • Pan Pacific Yokohama
  • Yokohama Pan Pacific
  • The Yokohama Tokyu Yokohama
  • The Yokohama Bay Hotel Tokyu Hotel
  • The Yokohama Bay Hotel Tokyu Yokohama
  • The Yokohama Bay Hotel Tokyu Hotel Yokohama

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.