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"The breakfast in the restaurant excellent. I was only expecting to see tea and toast but was amazed to see and enjoy hot breakfast, cereals, pancakes,
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At Atura Dandenong you'll be 4.1 km (2.5 mi) from Drum Theatre and 4.2 km (2.6 mi) from Dandenong Plaza. Highlights at this hotel include in-room free WiFi, free internet, and LCD TVs.
The restaurant, Roadhouse Bar & Grill, serves local cuisine and is open for breakfast. Roadhouse Bar is the hotel's own bar. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:30 AM and 10:30 AM. There's also the convenience of free self parking.
Attractions within a 20-minute drive of this 4.5-star Eumemmerring hotel include Monash University and Chadstone Shopping Mall.
Atura Dandenong ratings based on 305 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Atura Dandenong
Everyone (184)Couples (76)Business (6)Family (26)
4 out of 5
The breakfast in the restaurant excellent. I was only expecting to see tea and toast but was amazed to see and enjoy hot breakfast, cereals, pancakes, pastries, fresh fruit, juice, tea and coffee.
The check in was ordinary but damm, that included breakfast will see me coming back again 👌
Posted by Mark on 14 Apr. 2024
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Comment from Hotel Management
16 Apr. 2024
by Hotel Management
Hi MarkThank you for sharing your experience with us! We're thrilled to hear that you enjoyed our breakfast offerings at the restaurant. It's wonderful to know that our extensive breakfast spread exceeded your expectations and left you feeling satisfied.We apologize for any inconvenience you may have experienced during the check-in process. Your feedback is invaluable to us, and we will use it to improve our services to ensure a smoother experience for all our guests.We're delighted to hear that the included breakfast has left such a positive impression and that you plan to return. We look forward to welcoming you back for another enjoyable stay in the future.
5 out of 5
Excellent highly recommended
Posted by Barry on 14 Apr. 2024
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Comment from Hotel Management
16 Apr. 2024
by Hotel Management
Hi BarryThank you for taking the time to leave us a fantastic review! We're thrilled to hear that you had an excellent experience during your stay with us.Your recommendation means the world to us, and we truly appreciate your kind words. We strive to provide exceptional service to all our guests, and we're delighted to know that we succeeded in making your stay memorable.We look forward to the opportunity to welcome you back for another wonderful stay in the future.
5 out of 5
.
Posted by Troy on 14 Apr. 2024
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Comment from Hotel Management
16 Apr. 2024
by Hotel Management
Hi TroyThank you for taking the time to leave us a review and for your glowing recommendation! We're thrilled to hear that you had an excellent experience during your stay with us.Your satisfaction is our top priority, and we're delighted to know that we met your expectations. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know.We appreciate your support and look forward to welcoming you back again soon!
5 out of 5
Posted by Luigi on 25 Mar. 2024
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Comment from Hotel Management
30 Mar. 2024
by Atura Dandenong Management
Hi LuigiThank you for sharing your fantastic 5/5 hotel review! It's wonderful to hear that you had such a positive experience. Your high rating indicates that you thoroughly enjoyed your stay and were likely impressed by various aspects such as the accommodations, amenities, service, cleanliness, and overall ambiance. Your feedback will undoubtedly be valuable to future travelers looking for exceptional lodging options. Happy travels!
5 out of 5
Posted by Donna on 18 Mar. 2024
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Comment from Hotel Management
30 Mar. 2024
by Atura Dandenong Management
Hi DonnaThank you for sharing your wonderful 5/5 rating! We're thrilled to hear that you had such a fantastic experience at our hotel. Our team strives to provide exceptional service and amenities to ensure our guests have a memorable stay. We appreciate your kind words and hope to welcome you back again soon!
3 out of 5
Stay was okay but they ended up over charging me for room service my bill came to about 60 roughly they roughly charged me 129 and also charged me $200 for holding deposit and did not release the money but put it through as a payment . I did call and they resolved the matter returning 275 but it was a bit frustrating and weird
Posted by Jemimah on 11 Mar. 2024
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Comment from Hotel Management
30 Mar. 2024
by Atura Dandenong Management
Hi JemimahThank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. It's disappointing to hear about the issues with overcharging and the confusion regarding the holding deposit. We're glad to hear that our team was able to resolve the matter promptly and return the excess amount to you. Your feedback is valuable to us, and we'll use it to improve our processes to ensure a better experience for our guests in the future. We hope you'll give us another opportunity to exceed your expectations on your next visit.
5 out of 5
Posted by Mike on 10 Mar. 2024
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Comment from Hotel Management
30 Mar. 2024
by Atura Dandenong Management
Hi Mike,Thank you so much for your outstanding 5/5 rating! We're delighted to hear that you had such a wonderful experience during your stay with us. Providing exceptional service and creating memorable experiences for our guests is our top priority. We truly appreciate your feedback and hope to welcome you back again soon for another fantastic stay!
3 out of 5
I found the facility impersonal, with auto check in and disinterested staff.
There was supposed to be 2 restaurants but infact there was one and the menu was very limited
Posted by James on 22 Feb. 2024
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Comment from Hotel Management
23 Feb. 2024
by Hotel Management
Hi JamesThank you for sharing your thoughts on your recent stay with us. We deeply regret that your experience did not meet your expectations and that you found the facility impersonal with our auto check-in system and staff demeanor. Providing a welcoming and personalized experience is crucial to us, and we apologize for falling short in this aspect.Regarding the dining options, we appreciate you pointing out the discrepancy in our listing. While we do have two dining establishments, Road House Restaurant for breakfast and Brownstone Microbrewery for dinner (open Monday to Saturday from 3 pm to 9 pm), we understand your disappointment with the limited menu offerings. Additionally, we are grateful for your clarification that on Sundays, room service and food can be ordered from the Roadhouse Bar. We acknowledge your feedback on the menu variety and will use it constructively to improve our offerings.Your feedback is invaluable to us as we continuously strive to enhance our guest experience. We hope for the opportunity to welcome you back in the future and provide you with a more satisfying stay that reflects the high standards we aim to uphold.
5 out of 5
I was so convenient.
Posted by Juliana on 20 Nov. 2023
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Comment from Hotel Management
20 Nov. 2023
by Bruce - Atura Dandenong Management
Hi Juliana, Thank you for leaving us a perfect review. I am so glad you had a lovely stay with us and our hotel was convenient for you. We cant wait to welcome you back when you next decide to visit us. Until then all the best
5 out of 5
Front of house were exceptional, great people and very helpful.
easy to be human thanks.
Posted by Brad on 20 Oct. 2023
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Comment from Hotel Management
22 Oct. 2023
by Atura Dandenong Management
Thank you for your kind words about our exceptional front of house team. We're delighted you found them great and helpful. We look forward to welcoming you back.
The following facilities are closed seasonally each year. They will be closed from December 24 to January 05:
Bar/Lounge
Dining venue(s)
Laundry facilities
The following facilities are closed on Christmas Eve and Christmas Day:
Bar/lounge
Dining venue(s)
Property Features
There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A business center and 7 meeting rooms are available. WiFi is free in public spaces. Event space at this hotel measures 2583 square feet (240 square meters) and includes conference space. A vending machine, an arcade/game room, and a garden are also featured at Atura Dandenong. Self parking is free. This 4.5-star Melbourne hotel is smoke free.
1 building
128 guestrooms or units
3 levels
2 dining venues
2 bars or lounges
2583 sq ft of conference space
240 sq m of conference space
Deli
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Game room or arcade
Pool or billiards table
Garden
Outdoor picnic space
Newspapers in lobby (free)
Television in lobby
Elevator
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Soundproofed rooms
Snack bar/deli
Laundry facilities
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired internet
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Train station: Dandenong Station (4.2 km / 2.6 mi)
Parking: Free self parking
Room Amenities
Atura Dandenong offers 128 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
Pillowtop beds
Minibar
In-room dining (limited hours)
LCD television
Satellite channels
Premium channels
Espresso maker
Electric kettle
Luxury bedding
Shower and tub combination
Rollaway beds (surcharge)
Housekeeping (daily)
Newspapers (free)
Safe
Designer toiletries
Telephone
Iron and ironing board
Blackout drapes
Sound-insulated rooms
Air conditioning
Food & Drink
For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:30 AM.
Roadhouse Bar & Grill - This restaurant specializes in local cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Brownstone Brewery - This brasserie specializes in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Roadhouse Bar - Onsite bar. Open select days.
Room service (during limited hours) is available.
Hotel Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. For more details, please contact the property using the information on the booking confirmation.
During Easter, the restaurant and bar close for lunch and dinner.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 60 per night.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination.
Debit cards
Staffed front desk
Carbon monoxide detector
Smoke detector
Security system
LGBTQIA friendly
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available through room service
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitisation practices of Safe Travels (WTTC - Global)
Guests must provide proof of COVID-19 vaccination
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AUD 200.00 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately AUD 30 for adults and AUD 14 for children
Rollaway bed fee: AUD 60 per night
Credit card charges are subject to a surcharge of 1.50 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Chifley Doveton
Chifley Doveton Eumemmerring
Chifley Doveton Hotel
Chifley Doveton Hotel Eumemmerring
Doveton Chifley
Atura Dandenong Hotel
Atura Dandenong
Atura Dandenong Hotel
Atura Dandenong Eumemmerring
Atura Dandenong Hotel Eumemmerring
You should know
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions
Atura Dandenong offers free cancellation on select room rates. Check out the cancellation policy for more info.
Yep, Atura Dandenong has a free self car park.
The closest beach to Atura Dandenong is Carrum Beach (13.9 km).
Wine-tasting room and a bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Atura Dandenong.
You bet, buffet brekkie is available on weekdays from 6:00 AM to 9:00 AM and weekends between 7:30 AM and 10:30 AM.
No, Atura Dandenong does not offer an airport shuttle service.
Yep, you can grab a meal at Atura Dandenong's onsite restaurant that serves local cuisine.The dining venue is closed seasonally each year from December 24 until January 05. The dining venue is closed on Christmas Eve and Christmas Day.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
