- Check-in time starts at noon
- Minimum check-in age is: 18
- Check-in time ends at 6:00 AM
Special check-in instructions:
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Sheraton Xian Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
- Children stay free
- UnionPay
- Debit cards not accepted
- Staffed front desk
- Carbon monoxide detector
- Smoke detector
- Security system
- LGBTQIA friendly
- Children stay free - maximum age 12
- Property is cleaned with disinfectant
- Staff wear personal protective equipment
- Protective clothing is not available for guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitiser
- Social distancing measures are in place
- Contactless check-in is not available
- Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
- Property confirms they are implementing enhanced cleaning measures
- Individually wrapped food options are available
- Individually wrapped food options are available through room service
- No gap period between guests' stays
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is not available
- Property does not follow sanitisation practices of any association
- Cashless transactions are available
- Masks are compulsory at the property
- Contactless food service / room service is available
- Reservation is not required for facilities on site
- Mobile key entry is not available
- Food service has been amended for enhanced safety
Guests will be asked to pay the following charges at the property:
- Deposit: CNY 800 per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: approximately CNY 165 per person
- Airport shuttle fee: CNY 400 per vehicle (one way)
- Rollaway bed fee: CNY 368.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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