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Hotel Description

The Swan Hotel puts you in the heart of Wells, within steps of Wells & Mendip Museum and Wells Cathedral. Highlights at this eco-certified hotel include 2 bars/lounges and a restaurant.

The restaurant, 15c A.D, is open for lunch and dinner. The Bar is the hotel's own bar, serving drinks along with light fare. Meeting rooms and conference space are among the business amenities offered. Other amenities include free WiFi in public areas, a gym, and a snack bar/deli. Each morning full breakfast is served between 7 AM and 10 AM. There's also the convenience of self parking.

In proximity to this Wells hotel you'll find Cheddar Gorge.

About the Best Western Plus Swan Hotel

Location Sadler Street, Wells, England BA5 2RX

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A fitness center, a terrace, and barbecue grills are also featured at the eco-certified The Swan Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Swan Hotel was completed in January 2017. This Wells hotel is smoke free.

  • 49 guestrooms or units
  • 3 levels
  • 2 buildings
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1422
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

The Swan Hotel offers 49 accommodations with safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided once per stay.

  • In-room dining (24 hours)
  • Television
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.

15c A.D - This restaurant serves lunch and dinner.

The Bar - This bar serves light fare only.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

  • No lifts
  • Children stay free
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 7.50 for children
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Swan Hotel Wells
  • Best Western Plus Swan Hotel
  • Best Western Plus Swan Wells
  • Best Western Plus Swan
  • BEST WESTERN PLUS Swan Hotel Wells, Somerset
  • Wells Best Western
  • Best Western Wells
  • BEST WESTERN PLUS Swan Hotel Wells Somerset
  • The Swan Hotel Hotel
  • The Swan Hotel Wells
  • The Swan Hotel Hotel Wells
  • Best Western Plus Swan Hotel

Awards & Affiliations

  • Green Tourism Programme
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.