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"Apart for not being able to check in when we arrived 3pm had to wait in the Bar for an hour.Which was a little inconvienience for the event we were
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At Novotel Wollongong Northbeach you'll be within steps of Stuart Park and North Wollongong Beach. Highlights at this beachfront hotel include 4 bars/lounges, a restaurant, and an outdoor swimming pool.
A day of pampering can include body wraps and body scrubs. The restaurant, Palisade Kitchen & Bar, is open for breakfast, lunch, and dinner. The Frisky Flamingo is the hotel's own sports bar, serving drinks along with light fare. Spend the day at the beach where you'll find sun loungers, and enjoy the onsite pool loungers. 5575 square feet (518 square meters) of event facilities include 15 meeting rooms and a conference center. Additionally, you'll find WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 10:30 AM. There's also the convenience of self parking.
Near this North Wollongong hotel, you'll find Wollongong City Beach.
Novotel Wollongong Northbeach ratings based on 369 Verified Reviews
Review Summary
4.1
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Novotel Wollongong Northbeach
Everyone (158)Couples (91)Family (83)
4 out of 5
Apart for not being able to check in when we arrived 3pm had to wait in the Bar for an hour.Which was a little inconvienience for the event we were coming for.
Everything else was high standard and we enjoyed our short stay at the Property.
Regards
Posted by Mark on 4 Apr. 2024
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Comment from Hotel Management
6 Apr. 2024
by Ashleigh
Dear Mark, Thank you for taking the time to share your feedback following your recent visit to Novotel Wollongong Northbeach!We apologise for any delay at check in, and thank you for your patience. Please be assured that your feedback has been passed onto management to be reviewed and addressed to prevent future occurrences of this issue. Kind regards, AshleighGuest Relations Executive
5 out of 5
Overall a pleasant place for a weekend getaway. Window soundproofing could be better.
Posted by Yi on 30 Mar. 2024
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Comment from Hotel Management
31 Mar. 2024
by Guest Service Agent
Dear Yi, Thank you for taking the time to provide us with feedback following your recent stay at Novotel Wollongong Northbeach!We are delighted to hear that you enjoyed your getaway in Wollongong and appreciate your comments regarding the soundproofing, as we are always looking for ways to improve the quality of our guests experience. Thank you again for sharing your feedback! We hope to be able to welcome you back soon. Kind regards, Cassandra McMurdo
3 out of 5
The room wasn’t ready for checkin at 2pm and we had to wait till 3pm.
Also, there was hair over the bathroom vanity and on the shower walls that had not been cleaned.
Posted by Christopher on 23 Mar. 2024
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Comment from Hotel Management
29 Mar. 2024
by Ashleigh
Dear Christopher, Thank you for taking the time to share your feedback following your recent visit to Novotel Wollongong Northbeach. We we were saddened to hear that your room was unavailable at the guaranteed check in time, and sincerely apologise for the inconvenience. We thank you for your patience on a busy Friday night. Please be assured your comments have been passed on to management for review. In regards to the cleanliness of the bathroom, the description you have provided falls way below our regular standard of cleanliness, and for that we also sincerely apologise. In future, please reach out to our friendly Front Office, or Housekeeping Team who will be more than happy to inspect and assist you.Please rest assured that the hospitality you encountered during your previous stay fell well below our usual high standards of service. We would be delighted if you would allow us the opportunity to welcome you back in order to better serve you in the near future.That said, we sincerely regret that you feel we fell short in some areas, your comments are important to the success of our organization, as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs. Please be assured that we will investigate and address the concerns cited. Kind regards, Ashleigh Guest Relations Executive
4 out of 5
.
Posted by Stacey on 12 Mar. 2024
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Comment from Hotel Management
14 Mar. 2024
by Guest Relations Executive
Dear Stacey,Thank you for providing us with a score of 4/5 following your recent stay.The team at Novotel Wollongong Northbeach hope to welcome you back again soon.Kind regards,Nadine
5 out of 5
The reception staff were extremely efficient and friendly.
On a couple of occasions, we spoke with housekeeping staff in passing and they were also very friendly and nice!
Parking on site was easy and the hotel is in a great location. We will definitely return again!
Posted by Narelle on 11 Mar. 2024
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Comment from Hotel Management
14 Mar. 2024
by Guest Relations Executive
Dear Narelle,Thank you for sharing your experience with us! We are thrilled to hear that you had such positive interactions with both our Reception and Housekeeping staff. We are also glad to hear that you found our parking easy and our location convenient. The team at Novotel Wollongong Northbeach look forward to welcoming you back on your next visit!Kind regards,Nadine
5 out of 5
Posted by christine on 25 Feb. 2024
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Comment from Hotel Management
26 Feb. 2024
by Guest Relations Executive
Dear Christine,Thank you for providing us with a score of 5/5 following your recent stay.The entire team hope to welcome you back again soon for another enjoyable stay.Kind regards,Nadine
5 out of 5
Got the king suite and was not disappointed! The view was well worth the money, the large shower with rain water shower heads was beautiful and the oversized soaking tub was heaven. Will be going back again soon for another stay.
Posted by Patricia on 20 Feb. 2024
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Comment from Hotel Management
22 Feb. 2024
by Guest Relations Executive
Dear Patricia,Thank you for sharing your wonderful experience! We are thrilled to hear that you enjoyed your stay in one of our suites and that the view exceeded your expectations. The entire team at Novotel Wollongong Northbeach can not wait to welcome you back for another stay soon!Kind regards,Nadine
5 out of 5
Posted by Alan on 11 Feb. 2024
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Comment from Hotel Management
12 Feb. 2024
by Guest Relations Executive
Dear Alan,Thank you for providing us with a score of 5/5 following your recent stay.The entire team at Novotel Wollongong Northbeach look forward to welcoming you back again soon.Kind regards,Nadine
3 out of 5
Chicken burger was burnt!
Posted by Gordon on 7 Feb. 2024
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Comment from Hotel Management
8 Feb. 2024
by Guest Relations Executive
Dear Gordon,Thank you for taking the time to share your feedback.We are sorry to hear that your chicken burger was burnt! Your satisfaction is important to us, and we strive to provide high-quality meals. Please accept our apologies for the inconvenience. We appreciate your feedback and hope to have the opportunity to serve you better in the future.Kind regards,Nadine
4 out of 5
Staff were fabulous
Posted by Kelly on 4 Feb. 2024
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Comment from Hotel Management
6 Feb. 2024
by Guest Relations Executive
Dear Kelly,Thank you for your kind words! We are delighted to hear that you had a positive experience with our staff during your recent stay.The entire team at Novotel Wollongong Northbeach look forward to the opportunity of welcoming you back for another fantastic stay.Kind regards,Nadine
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is available in public spaces for a fee. Event space at this hotel measures 5575 square feet (518 square meters) and includes a conference center. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Novotel Wollongong Northbeach. The hotel can provide concierge services and wedding services. For a fee, parking is available. This Wollongong hotel is smoke free.
209 guestrooms or units
10 levels
4 bars or lounges
Meeting rooms
5575 sq ft of conference space
518 sq m of conference space
Deli
Terrace on the roof
Beach lounge chairs
Poolside lounge chairs
Charging station for electric cars
Conference center
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Convenience store
Garden
Computer for guest use
Fireplace in lobby
Television in lobby
ATM
Onsite shopping
Bellhop
Elevator
No smoking on site
Bar by the pool
Dining venue
Family Friendly Amenities
Family property
Number of outdoor pools - 1
Soundproofed rooms
Grocery/convenience store
Snack bar/deli
Laundry facilities
Refrigerator
Free cribs/infant beds
Internet
Available in all rooms:
WiFi (surcharge)
, Wired internet access (surcharge)
Available in some public areas:
WiFi (surcharge)
Parking
Self parking (surcharge)
Transport
Train station: North Wollongong Station (2.7 km / 1.7 mi)
Parking: Self parking available for a surcharge
Room Amenities
Novotel Wollongong Northbeach offers 209 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. Plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Wollongong hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Pillowtop beds
In-room dining (24 hours)
Plasma television
Satellite channels
Premium channels
Movies for purchase
Refrigerator
Coffee maker
Luxury bedding
Pillow options
Shower
Cribs (free)
Housekeeping (daily)
Massage in room (surcharge)
Hair dryer
Safe
Bathrobes
Toiletries (free)
Telephone
Iron and ironing board
Desk
Sound-insulated rooms
Air conditioning
Ensuite bathroom
Connecting rooms available
Change of towels (on request)
Change of bedsheets (on request)
Food & Drink
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 10:30 AM.
Palisade Kitchen & Bar - This beachfront restaurant serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
The Frisky Flamingo - Overlooking the ocean, this sports bar serves light fare only. Open daily.
Adrift Pool Bar - This poolside bar serves light fare only. Open select days.
Pepe's on the Beach - This beachfront bar serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
North Bar - This bar serves lunch, dinner, and light fare. Open daily.
24-hour room service is available.
Spa Services
Body treatments
Facial treatments
Body wraps
Body scrubs
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. This property uses a grey water recycling system. Contactless check-in and contactless check-out are available.
No rollaway/extra beds available
Children stay free
Service animals are allowed
Service animals are exempt from fees/restrictions
Number of children who can stay for free – 2
Debit cards not accepted
Staffed front desk
Grey water recycling system
LGBTQIA friendly
Children stay free - maximum age 16
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property does not follow a brand or regulatory agency's sanitisation guidelines
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
Individually wrapped food options are available through room service
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Property does not require health documentation at check-in
Sustainability/community reinvestment (10% revenue or more)
Comprehensive food waste policy
Comprehensive recycling policy
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately AUD 8–38 per person
Fee for in-room wireless internet: AUD 24.95 per 24-hour period (rates may vary)
Fee for in-room wired internet: AUD 24.95 per 24-hour period (rates may vary)
Fee for wireless internet in public areas: AUD 24.95 per 24-hour period (rates may vary)
Covered self parking fee: AUD 30 per night (in/out privileges)
Late check-out is available for a fee (subject to availability)
Housekeeping is available for an additional fee
Credit card charges are subject to a surcharge of 1.4 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Northbeach Novotel
Northbeach Wollongong
Novotel Northbeach
Novotel Northbeach Hotel
Novotel Northbeach Hotel Wollongong
Novotel Northbeach Wollongong
Novotel Wollongong Northbeach
Wollongong Northbeach
Wollongong Novotel
Wollongong Novotel Northbeach
Accor Wollongong Northbeach
Novotel Wollongong Northbeach Hotel Wollongong
Novotel Wollongong Northbeach Hotel
You should know
Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions
Novotel Wollongong Northbeach offers free cancellation on select room rates. Check out the cancellation policy for more info.
Yep, Novotel Wollongong Northbeach has a covered self car park with in/out privileges for AUD 30 per night.
Yep, Novotel Wollongong Northbeach is a short 15-minute walk from Wollongong City Beach. Fun beach activities include snorkelling, body boarding and kayaking.
Novotel Wollongong Northbeach has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.
Beachfront dining and a bar, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Novotel Wollongong Northbeach.
You bet! With amenities like kids' meals and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise Novotel Wollongong Northbeach is a hit with families.
Sure does, buffet brekkie is available on weekdays from 6:30 AM to 10:30 AM and weekends between 6:30 AM and 10:30 AM.
No, Novotel Wollongong Northbeach does not offer an airport shuttle service.
Yep, they've got a poolside bar and an onsite restaurant that serves breakfast, lunch and dinner.
Check-in begins at 2:00 PM. Check-out time is 11 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
