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5.0 out of 5

"Great location. Friendly helpful staff. Good breakfast. Wouldn’t stay anywhere else. " More

By a verified traveller on Thu 24 May 2018

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Hotel Description

A luxury stay in the heart of Helsinki awaits you at Hotel Haven. You'll find Kauppatori Market Square a few steps away and Helsinki Cathedral within a 10-minute stroll. Highlights at this boutique hotel include 3 restaurants, a 24-hour gym, and a bar/lounge.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and concierge services. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also self parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 5-star Etelainen District hotel include Stockmann and Finlandia Hall is within 30 minutes.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$285* Per night/room 5 Apr. - 6 Apr.

Grand Deluxe Harbour View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Deluxe

Bed Count 1 King Bed Maximum Occupancy 3 Max

Prime Superior

Bed Count 1 King Bed Maximum Occupancy 3 Max

Helsinki Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Haven ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Haven

Everyone (2)
5 out of 5
Great location. Friendly helpful staff. Good breakfast. Wouldn’t stay anywhere else.

Posted by , from Brisbane Australia on 24 May 2018

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5 out of 5

Fabulous location and character

Pros: Room and customer service
Cons: Only one small window, not two as appears in the photograph
Location: Market square, covered food hall, cruise ship departure jetties
Stayed here at end of May 2016 and it was totally delightful. The staff were friendly, helpful and always smiling. The breakfast buffet is superb and set in a period Inn which is beautifully maintained. The hotel is situated overlooking the market square and harbour where all the cruise ships leave for Suomenlinna and Helsinki archipaelago. I couldn't be happier with my room which was a deluxe harbour view room but it was really worth the extra cost. Separate study alcove and enormous bath area, with full shower and bath. Armchair was the most comfortable I have ever sat in! Bathrobes useful too for the sauna. Chess board and seating area in the bar. Breakfast pack supplied for early departures. I would love to return one day.

Posted by , from Australia on 11 Aug. 2016

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Property Features

There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Hotel Haven. Parking is available for a fee. This 5-star Helsinki hotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 8 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 2009
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Helsinki (HEC-Helsinki Central Train Station) (1.6 km / 1 mi)
  • Metro station: Kauppatori Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Haven offers 137 accommodations with minibars and safes. Accommodations offer separate sitting areas. Smart televisions come with pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers. This Helsinki hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • Smart television
  • Premium channels
  • Movies for purchase
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Travel crib

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM and 10:00 AM.

Hotel Haven has 3 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 3 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: EUR 15 per accommodation, per day (maximum EUR 50 per stay)
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Online Penalty Collection
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Self parking fee: EUR 39 per night
  • Pet fee: EUR 15 per accommodation, per day (maximum EUR 50 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Haven Helsinki
  • Haven Hotel
  • Hotel Haven
  • Hotel Haven Helsinki
  • Haven Hotel Helsinki
  • Hotel Haven Hotel
  • Hotel Haven Helsinki
  • Hotel Haven Hotel Helsinki

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Green Key (Gronne Nogle)
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.