4.5 out of 5

"Excellent experience overall, great hotel with a great view! Excellent staff. " More

By a verified traveller on Wed 25 Apr 2018

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Hotel Description

A family-friendly stay in the heart of Hamilton Island awaits you at Reef View Hotel. Within steps you'll find Catseye Beach and WILD LIFE Hamilton Island within a short 5-minute stroll. Highlights at this beachfront hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

All 368 rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, furnished balconies, and DVD players. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and room service. You'll find nice touches like bathrobes and free toiletries to enhance your stay. Additionally, separate bathtubs and showers, coffee/tea makers, and in-room childcare are available.

A relaxing day at Spa wumurdaylin can include massages, body wraps, and body scrubs along with aromatherapy and mani/pedis. The hotel's own poolside bar and bar/lounge are nice places to enjoy a drink. Spend the day at the beach and enjoy the 6 outdoor tennis courts, marina, and health club. A conference centre, a meeting room, and a business centre are among the business amenities offered. Plus you'll find free WiFi in public areas, a sauna, and a coffee shop/café. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of a free airport shuttle.

In proximity to this 4-star Hamilton Island hotel you'll find Whitehaven Beach.

Garden View Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Coral Sea View Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Room

Bed Count 2 King Beds Maximum Occupancy 6 Max

Reef Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Coral Sea View King Bed Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Reef View Hotel ratings based on 247 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0
5 out of 5
Excellent experience overall, great hotel with a great view! Excellent staff.

Posted by on 25 Apr 2018

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4 out of 5

Convenient to beach and pools

Pros: The Pool Terrace Restaurant has an excellent buffet breakfast - the best on Hamilton Island
Cons: One or more lifts were out of order at any given time, leading to longer than normal waits. They are all being upgraded so hopefully fixed soon!
Location: Hamilton Island is well known - lots of improvements after the 2017 cyclone damage, especially at the airport luggage collection area.
We paid $30/night extra for interconnecting rooms but the doors could not be fully opened so they blocked the corridor when open - a most inconvenient arrangement! They need to get different hinges fitted to enable the doors to fold back against the wall allowing an open passage between rooms.

Posted by , from Drummoyne, NSW on 25 Apr 2018

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5 out of 5
Great staff,room,view.. Breakfast Buffy a bit pricey.

Posted by on 29 Mar 2018

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3 out of 5

Pass it’s prine but ok for the price

Stayed here for 6 nights with wife and. 2 kids aged. 9 and 7. The hotel is okay for the price but could do with an update. Eg usb charging ports, speaker etc as well decor. Breakfast just average with the typical selection consistent with the hotel rating. On the plus side the rooms were larger than average. The tennis court hire was free for hotel guest but make sure you book ahead. Didn’t use the pools as there were better options at the beaches. Catseye beach within walking distance where kayaks, paddleborads and catamarans were free for guests.

Posted by , from Sydney on 24 Jan 2018

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4 out of 5

Good facilities but service somewhat lacking

The hotel has great, well-maintained amenities (e.g. pools, restaurants). The room we stayed in was very nice in terms of the sleeping/living area with new carpet, curtains and new-ish furniture. However, the bathroom (although spacious) was really shabby and not up-to-scratch considering the cost of the rooms. Transports to and from the airport and luggage collection were very well organised and the free bus is a handy way to get around the island. The staff were friendly but not very helpful. I asked for a firmer pillow three times and was told each time that I could expect it soon but it never arrived and I gave up asking. The buffet breakfast that is included was very good with lots of options to choose from (hot breakfast, pastries, cereals, fruit, etc.). Overall staying at the Reef View was a good experience but not a great one.

Posted by , from Brisbane on 13 Jan 2018

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3 out of 5

Hotel review

Pros: Efficient checkin and out and the view
Cons: The hotel needs a make over looks very tired
Location: Location is great not far to anything walking or by bus
Hotel is tired and needs a make over Best place to eat Marina cafe, great breakfast fast efficient

Posted by , from Port Stephens NSW on 19 Dec 2017

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4 out of 5

Great for a short Visit

Pros: The food at most of the restaurants was very good and the friendliness of the staff in general made out stay feel very welcoming.
Cons: The evening meal menu at the pool bar ( main Reef Hotel)needs to be improved as on the first day the chicken was not cooked. Not enough variety!!
Location: The facilities and activities nearby could not be faulted and well done!!
Stayed here with family who live in Brisbane. Had a three night stay in this excellent hotel. Reception, catering, cleaning and support staff were fabulous throughout and nothing was too much trouble. Great idea for kids to eat free at restaurants and for ,e he Manta ray was the nicest place for kids and a great vibe.

Posted by , from lancashire england on 10 Dec 2017

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5 out of 5

Hamilton Island holiday

Pros: View, comfort, proximity to beachs and pools
Cons: some small issues still to be fixed after the cyclone but a pretty good rebuild has been done
Location: beaches - awesome pools - amazing - so warm restaurants - good food, good service shops on island - good service
Hamilton island is an awesome place. plenty of great beaches and reefs to explore. Many pools to relax in . plenty to do and see, food is also great. Reef View Hotel offers good value and a superb place to relax.

Posted by , from Parrmatta on 5 Dec 2017

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4 out of 5

Clean ,comfortable and relaxing

Plenty of swimming pools in close proximity to hotel and beach. Pleasant staff clean hotel. Great buffet breakfast

Posted by , from Sydnet, Australia on 28 Nov 2017

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2 out of 5

Desperately needs refurb

On the plus side bed was comfortable and bathroom was large with good lighting. Staff were very friendly and helpful. Room service menu was impressive and mini bar well stocked. The biggest negative was the old and tired state of resort and rooms. In dire need of redesign and refurbishment - long overdue.

Posted by , from toowoomba, australia on 12 Nov 2017

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Renovations + Closures

The property will be renovating from 26 June 2018 until 29 June 2018 (completion date subject to change). The following areas are affected:

  • Dining venue
  • One of the dining venues

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

Reef View Hotel offers its guests a full-service spa, a marina, and outdoor tennis courts. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. An outdoor pool, a health club, and a sauna are also featured at the family-friendly Reef View Hotel. An area shuttle within 3 kilometers and A roundtrip airport shuttle (available at scheduled times) are free. Self parking is free. Smoking is allowed in designated areas at this 4-star Hamilton Island hotel.

  • 1 building
  • 368 guestrooms or units
  • 19 levels
  • 175 sq. m of conference space
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Outdoor tennis courts -6
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Miniature golf on site
  • Fridge
  • Microwave (on request)
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hamilton Island, QLD (HTI-Great Barrier Reef) (1.2 km / 0.7 mi)
  • Property shuttles: Free airport shuttle, area shuttle within 3 kilometers, cruise terminal shuttle, ferry terminal shuttle, and shopping centre shuttle
  • Parking: Free self parking

Room Amenities

Reef View Hotel offers 368 forms of air-conditioned accommodation with DVD players and minibars. Rooms open to furnished balconies. Flat-screen televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, a complimentary bathrobe, complimentary toiletries and a hairdryer. Hamilton Island's hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and microwaves can be requested.

  • Private balcony (furnished)
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Films for purchase
  • DVD player
  • Fridge
  • Microwave available
  • Coffee maker
  • Separate shower and tub
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Pool Terrace Restaurant – This restaurant overlooks the pool. A children's menu is available. Open daily.

Late night fare is available from room service (during limited hours).

Nearby Activities

Outdoor tennis courts, a marina and a health club are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a sauna. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Miniature golf on site
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Personal motorised watercraft on site nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

Spa wumurdaylin has 8 treatment rooms, including rooms for couples. Services include massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

Airport shuttle service is available at scheduled times from 7 AM to 6 PM. Contact the property in advance to get details.

Guests are kindly requested to advise the Reef View Hotel of their arrival and departure details prior to arrival. Contact details are provided in the booking confirmation email.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.0 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD35 for adults and AUD0 for children (approximately)
  • Rollaway bed fee: AUD45.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Reef View Hotel Hamilton Island
  • Reef View Hotel
  • Reef View Hamilton Island
  • Reef View

You should know

  • Reef View Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.