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"Let’s start with the upsides: the property itself isn’t too bad, if a little run down; the massive spa bath is amazing; it comes with its own golf car ... " More

By a verified traveller on Fri 11 Aug 2023

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Hotel Description

At Anchorage Complex you'll be within just a 10-minute stroll of Point Henning Pavilion and WILD LIFE Hamilton Island.

You can enjoy a flat-screen TV with a DVD player, and each apartment features a washer/dryer, a furnished balcony, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A living room, a ceiling fan, and a hair dryer are also available. Housekeeping is not available.

Apartment, 2 Bedrooms (Anchorage 07)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Apartment, 2 Bedrooms (Anchorage 9 )

Bed Count 2 King Beds Maximum Occupancy 6 Max

Apartment, 1 Bedroom (Anchorage 04)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms (Anchorage 14)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Apartment, 2 Bedrooms (Anchorage 01)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Apartment, 1 Bedroom (Anchorage 2 )

Bed Count 1 King Bed Maximum Occupancy 3 Max

Anchorage Complex ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Anchorage Complex

Everyone (1) Couples (1)
3 out of 5
Let’s start with the upsides: the property itself isn’t too bad, if a little run down; the massive spa bath is amazing; it comes with its own golf cart (which is essential on the island); wildlife runs around the property; and the bed was pretty comfortable; it has aircon and a smart tv. The downsides: it is a bit run down; there’s no thought for the little things - no tea, milk, sugar, hand soap, salt, paper towels; they provided two rolls of toilet paper for a week. While the Hamilton island tour desk people were lovely, they don’t control the cleaners/valet (The immaculate team)- who choose when you check out without consulting you and won’t answer phone or text when you try to get hold of them. We wanted a late check out but they showed up early and asked us to leave, then just left us without a transfer to the airport. Another, fairly minor, annoyance was the groundskeepers started with leaf blowers and hedge trimmers before 8am every morning, worked loudly for an hour and then appeared to knock off for the day. There was trash around our property and the pool had leaves in it.

Posted by on 11 Aug. 2023

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3 out of 5
Loved the birdlife and the landscaping. Felt property maintenance could be better however – screens needed replacing, kitchen cupboard door was off its changes, screens needed cleaning. Despite being winter no extra blankets were supplied

Posted by on 8 Aug. 2023

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Property Features

Anchorage Complex offers its guests barbecue grills. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Whitsundays apartment.

  • 6 guestrooms or units
  • BBQ grill(s)
  • Smoking in designated areas

Family Friendly Amenities

  • Separate living room
  • Kitchen
  • Free area shuttle
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave
  • DVD player

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Anchorage Complex offers 6 accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and hair dryers. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and ceiling fans.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Dining room
  • Flat-screen television
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Shower
  • Hair dryer
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ceiling fan
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Anchorage Complex offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • No front desk
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Anchorage Complex Apartment Hamilton Island
  • Anchorage Complex Apartment
  • Anchorage Complex Hamilton Island
  • Anchorage Complex Apartment
  • Anchorage Complex Whitsundays
  • Anchorage Complex Apartment Whitsundays
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.