"Very friendly and helpful staff, rooms very clean,private spa is a bonus to sooth aching muscles .thank you. " More
A relaxing day at Silver Fern Spa Studio can include massages, body wraps, and body scrubs along with aromatherapy and mani/pedis. Other amenities include free WiFi in public areas, a snack bar/deli, and free use of bicycles. There's also the convenience of free self parking.
With a stay at this 5-star Glenholme motel, you'll be 2.2 km (1.3 mi) from Rotorua Night Market and 3.2 km (2 mi) from Rotorua Hospital.
27 Mar. 2024 by Antony
Hi Anneka, thank you for staying with us and appreciate the review. Thank you!
27 Mar. 2024 by Antony
Hi Stephen, thank you for staying with us and appreciate the review and kind words. Thank you!
28 Feb. 2024 by Antony
Hi Kevin,Please accept our apologies for not meeting your expectations on your recent stay. Daily maintenance is highly committed as our priority. Please understand that Rotorua is located in a geothermal area which generates the iconic natural Sulphur smell around the atmosphere. The mouldy impression on metals is also caused by the uniquely corrosive environment. We pride ourselves on extremely high levels of cleanliness, and we do clean/change all metals and electronics periodically or when needed.Our typical high level of customer service of excellence is reflected by the reviews shared with other paying guests globally. Thank you again for staying at Silver Fern Rotorua and we wish to welcome you back on another occasion.
26 Feb. 2024 by Antony
Hi Dave, thank you for your feedback. We're glad you're happy with our service at Silver Fern Rotorua, and we will look into the matter you have raised.
27 Mar. 2024 by Antony
Hi Tracey, thank you for staying with us and appreciate the review. Thank you!
24 Jan. 2024 by Antony
Hi Karen, thank you for your kind words! We're glad you're happy with our service at Silver Fern Rotorua.
24 Jan. 2024 by Antony
Hi Bren, thank you for your kind words! We are glad you enjoyed our service at Silver Fern Rotorua, and we hope we can accommodate you again in the near future.
21 Dec. 2023 by Silver Fern
Hi Stephanie, thank you for staying with us and appreciate the review.
11 Sep. 2023 by Silver Fern
Hi Mitch, thank you for staying with us and appreciate the review. Look forward to your next stay!
23 Aug. 2023 by Silver Fern
Hi Rhiannon, thank you for staying with us and we appreciate the feedback and recognition. Look forward to your next stay and hope to deliver a better experience.
Silver Fern Rotorua Suites & Spa offers its guests a full-service spa and complimentary bicycles. There's a snack bar/deli on site. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. Spa services, tour/ticket assistance, and barbecue grills are also featured at the eco-certified Silver Fern Rotorua Suites & Spa. Free self parking is available. This 5-star Rotorua motel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Silver Fern Rotorua Suites & Spa offers 25 accommodations with iPod docking stations and DVD players. Rooms open to balconies or patios. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Accommodations at this 5-star motel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Housekeeping is provided daily.
Special check-in instructions:
The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa and Mastercard. Cash is not accepted.
Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Qualmark® assigns an official star rating for accommodations in New Zealand. This Motel property is rated 5 stars.
Official New Zealand Rating provided by Qualmark®