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4.1 out of 5

"Clise to our theatre " More

By a verified traveller on Sun 03 Mar 2024

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Hotel Description

Mercure Penrith places you steps from Panthers World of Entertainment and within a 10-minute stroll of Cables Wake Park. Highlights at this hotel include an outdoor swimming pool, free self parking, and a bar/lounge.

This business-friendly hotel offers a fitness center, a business center, and concierge services. Additionally, you'll find WiFi in public areas, a snack bar/deli, and laundry facilities.

With a stay at this 4-star Penrith hotel, you'll be 1.4 km (0.9 mi) from Westfield Penrith Shopping Centre.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$167* Per night/room 18 Apr. - 19 Apr.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds (Superior)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Room, Multiple Beds (Deluxe)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Mercure Penrith ratings based on 466 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Penrith

Everyone (320) Couples (57) Business (1) Family (73)
5 out of 5
Thankyou

Posted by on 24 Mar. 2024

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5 out of 5

Posted by on 16 Mar. 2024

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Comment from Hotel Management

20 Mar. 2024 by Natasha

Dear GaryWe very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Kind RegardsNatasha SpiteriRooms Division ManagerMercure Penrith

4 out of 5
Clise to our theatre

Posted by on 3 Mar. 2024

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Comment from Hotel Management

20 Mar. 2024 by Natasha

Dear SuzanneWe very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Kind RegardsNatasha SpiteriRooms Division ManagerMercure Penrith

5 out of 5
We were really impressed with Mercure Penrith. Staff were all really lovely, from the checkin to the house keeping to the restaurant staff - all really friendly & helpful. Parking is free and convenient, wifi was free, we could cast our devices to the TV. The room was clean, comfortable and really quiet. We will definitely stay here again. Highly recommend!

Posted by on 27 Feb. 2024

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Comment from Hotel Management

29 Feb. 2024 by Natasha

Dear Claire,We very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Kind RegardsNatasha SpiteriRooms Division ManagerMercure Penrith

5 out of 5
Peaceful

Posted by on 23 Feb. 2024

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Comment from Hotel Management

29 Feb. 2024 by Natasha

Dear BraddThank you for your feedback, we hope to welcome you back in the near future.Kind regardsNatasha Spiteri Rooms Division Manager

5 out of 5

Posted by on 11 Feb. 2024

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5 out of 5
Close to all places I wanted to visit while away

Posted by on 24 Jan. 2024

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Comment from Hotel Management

2 Feb. 2024 by Natasha

Dear Denice,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kind RegardsNatasha SpiteriRooms Division ManagerMercure Penrith

5 out of 5
Really good stay. Friendly staff, good amenities on site and close to everything. Highly recommend!

Posted by on 17 Jan. 2024

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Comment from Hotel Management

2 Feb. 2024 by Natasha

Dear Tim,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kind RegardsNatasha SpiteriRooms Division ManagerMercure Penrith

4 out of 5
Convenient

Posted by on 29 Dec. 2023

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Comment from Hotel Management

2 Feb. 2024 by Natasha

Dear Kathy,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kind RegardsNatasha SpiteriRooms Division ManagerMercure Penrith

5 out of 5
We were greeted with a lovely smile and the children were happy to see the lovely Christmas decorations. The room was very clean.

Posted by on 25 Dec. 2023

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Comment from Hotel Management

7 Jan. 2024 by Natasha

Dear Nathan,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Kind RegardsNatasha SpiteriRooms Division ManagerMercure Penrith

Property Features

Mercure Penrith offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. There's an onsite business center. The business-friendly Mercure Penrith also features tour/ticket assistance, a garden, and concierge services. Free self parking is available. This 4-star Sydney hotel is smoke free.

  • 1 building
  • 222 guestrooms or units
  • 5 levels
  • Built in 1984
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: WiFi (surcharge) , Internet access - wireless

Parking

Free self parking

Transport

  • Train station: Sydney Penrith Station (2.2 km / 1.4 mi)
  • Parking: Free self parking

Room Amenities

Mercure Penrith offers 222 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 43-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Sydney hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Grey water recycling system
  • LGBTQIA friendly
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not require health documentation at check-in
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: AUD 10 per day (rates may vary)
  • Fee for wireless internet in public areas: AUD 10 per day (rates may vary)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chifley Hotel
  • Chifley Hotel Panthers
  • Chifley Hotel Penrith
  • Chifley Hotel Penrith Panthers
  • Penrith Chifley Hotel
  • Mercure Penrith Hotel
  • Mercure Penrith
  • Chifley Penrith Panthers Hotel Penrith
  • Mercure Penrith Hotel
  • Mercure Penrith Penrith
  • Mercure Penrith Hotel Penrith

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.