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 Mackay •1 Room
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Mackay Resort Motel

4-star property
154 Nebo Road, West Mackay, QLD 1800 796 370
Choose Dates
4.4 out of 5
Excellent!
See all 690 wotif Reviews

"A great 1 night away from the kids. " More

By a verified traveller on Sun 17 Mar 2024

Points Of Interest

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Hotel Description

At Mackay Resort Motel you'll be within a 20-minute stroll of Mackay Regional Botanic Gardens and Mackay Base Hospital. Highlights at this motel include a restaurant, an outdoor swimming pool, and free self parking.

The restaurant, Blue Gecko, serves local and international cuisine and is open for breakfast and dinner. At the motel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the kids' swimming pool and pool loungers. 603 square feet (56 square meters) of event facilities include 3 meeting rooms and a conference center, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a free manager's reception, and a coffee shop/cafe. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 8:30 AM and on weekends between 7:00 AM and 9:00 AM.

Places within a 30-minute walk of this 4-star West Mackay motel include Caneland Central and Mackay Enertainment and Convention Centre.

Deluxe Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$122* Per night/room 8 May - 9 May

Standard Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Self-Contained Family Room

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Twin Room, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Self-Contained Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Mackay Resort Motel ratings based on 690 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mackay Resort Motel

Everyone (297) Couples (179) Business (1) Family (196)
5 out of 5
A great 1 night away from the kids.

Posted by on 17 Mar. 2024

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Comment from Hotel Management

28 Mar. 2024 by mick

thank you for you kind review

5 out of 5

Posted by on 11 Mar. 2024

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5 out of 5
Parking was quite difficult in the rain, no assigned spots per unit.

Posted by on 25 Feb. 2024

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Comment from Hotel Management

28 Mar. 2024 by mick

thank you for your review and understand your comment.

5 out of 5

Posted by on 19 Feb. 2024

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Comment from Hotel Management

28 Mar. 2024 by mick

thank you

5 out of 5
We stay here most times we travel through Mackay. It is convenient, clean and has the added benefit of an onsite restaurant.

Posted by on 19 Jan. 2024

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5 out of 5
Best cheap hotel we've stayed at, rooms were refreshed and clean. set up was good and despite being packed from xmas there was no noise.

Posted by on 8 Jan. 2024

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5 out of 5
Lovely patio area by pool. Separate queenbed space in the family room. Private.

Posted by on 3 Jan. 2024

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5 out of 5
Very Good

Posted by on 29 Dec. 2023

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5 out of 5
This motel was quietly efficient and it had a very relaxing atmosphere for me thank you.

Posted by on 19 Nov. 2023

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4 out of 5

Posted by on 15 Nov. 2023

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Comment from Hotel Management

16 Nov. 2023 by MRM manager

Thanks for taking the time to post a review. Glad you enjoyed your stay. Hope to see you again

About the Mackay Resort Motel

Location 154 Nebo Road, West Mackay, QLD 4740

Property Features

Mackay Resort Motel offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi. A business center and 3 meeting rooms are available. Event space at this motel measures 603 square feet (56 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Mackay Resort Motel. Free self parking is available. Smoking is allowed in designated areas at this 4-star Mackay motel.

  • 40 guestrooms or units
  • 2 levels
  • 603 sq ft of conference space
  • 56 sq m of conference space
  • Built in 2000
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Mackay Station (3.6 km / 2.2 mi)
  • Parking: Free self parking

Room Amenities

Mackay Resort Motel offers 40 air-conditioned accommodations with minibars and coffee/tea makers. 43-inch Smart televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers. This Mackay motel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Wheelchair accessible
  • Free tea bags/instant coffee

Food & Drink

The motel hosts a free manager's reception daily.

Blue Gecko - This poolside restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7 AM - 8:00 PM
  • Saturday - Sunday: 7:00 AM - 4:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 7 AM - 8:00 PM
  • Saturday - Sunday: 7:00 AM - 4:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Contactless check-out is available.

  • No lifts
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 5.00–20.00 per person
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mackay Resort Motel
  • Mackay Resort Motel Motel
  • Mackay Resort Motel West Mackay
  • Mackay Resort Motel Motel West Mackay

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.