3.8 out of 5

"Beautiful location and good for the basics. Meal was great too " More

By a verified traveller on Thu 06 Sep 2018

Enter dates to see availability

Hotel Description

At Glen Helen Lodge, you'll be 0.2 km (0.1 mi) from Glen Helen Gorge and 10.8 km (6.7 mi) from Ormiston Gorge. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

The restaurant, Namatjira Gallery, serves local cuisine and is open for dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Added amenities include laundry facilities, a garden, and barbecues. Each morning continental breakfast is served between 7 AM and 9:30 AM.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$180 per night

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Double Escarpment View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Glen Helen Lodge ratings based on 32 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Glen Helen Lodge

Everyone (17) Couples (11) Family (4)
3 out of 5
Great location, however the place looks very tired and run down. It is also very overpriced! The kitchen facilities are completely unusable (filthy and in terrible condition). It is a shame as the lodge has a lot of potential.

Posted by on 9 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

25 Jan. 2019 by Wynona

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Clean and comfy room in a beautiful location and dinner was delicious.

Posted by , from Alice Springs on 23 Nov. 2018

Was this review helpful to you?
Comment from Hotel Management

9 Dec. 2018 by Wynona - Reservations

Thank you for visiting Glen Helen Lodge. We appreciate your feedback!

4 out of 5
Beautiful location and good for the basics. Meal was great too

Posted by on 6 Sep. 2018

Was this review helpful to you?
Comment from Hotel Management

9 Oct. 2018 by Wynona

Thanks for staying with us. We appreciate your feedback!

3 out of 5

Nice Hotel at the end of a trek. NOT at the start.

Pulled in early afternoon. Staff friendly. Accommodation underwhelming. Have camped and gone backpackers before. Room was a slight level above this but at thye price and what was expected - werent pleased. Tried to get a refund (this will continue) gave key back at 3pm and said we will not be staying. Need refund!

Posted by on 27 Aug. 2018

Was this review helpful to you?
Comment from Hotel Management

11 Oct. 2018 by Wynona

Thank you for your feedback and we are sorry your experience was not positive on this occasion. If you haven't already done so, please contact Glen Helen Lodge directly on 08 8956 7208 to discuss your concerns further.

5 out of 5

Stunning location

Beautiful room with a stunning view across to the gorge. Great staff and fantastic outdoor bar/dining area. Delicious food too. Highly recommended!

Posted by , from London on 13 Apr. 2018

Was this review helpful to you?
Comment from Hotel Management

1 May 2018 by Tanya C

Hi Elizabeth, Thanks for your very positive review. We agree that the Gorge is a stunning view to wake up to! Thanks for your kind words on the customer service from our staff as well as the meals being prepared in our kitchen. We hope you come back again soon! Tanya Manager Glen Helen Lodge

3 out of 5

Decent stay

We stayed one night at Glen Helen in a family room. The aircon was great and quiet, small pool much appreciated and overall a decent stay. The bathroom and beds seemed old and there was a smell in bathroom but it was manageable. For the outback it was a good stay as minimal options from Alice Springs; likely needs upgrading and more thoroughly cleaned to be rated higher. Food and drinks available to purchase and very good but pricey

Posted by , from Alice Springs on 4 Dec. 2016

Was this review helpful to you?
3 out of 5

Your locality is nice.

Pros: restaurant ,Very good chef preparing tasty meal. perfect service.
Cons: Bathroom ,do modernise accommodation.
Location: Location is perfect ,and the other localities are beautiful to see them.
I did not expect so much ,but if you want to charge more $ per room you have to improve facility, modernise.I know some part is in a progress.You have a guest from ower the world and you have to show them Australia is on the top standard of living.

Posted by , from Adelaide on 28 Oct. 2016

Was this review helpful to you?
4 out of 5

Great location, fun and quirky place.

Pros: Setting and atmosphere, restaurant, friendly vibe.
Cons: A bit more insulation in the rooms, as they are pretty drafty.
Location: Spectacular gorges and walks.
Loved the setting, and also the communal feel of the place. Great to sit inside in the evening listening to live music, or reading and hanging out. The outdoor setting is magnificent. The rooms are very basic and small, but the great communal areas more than make up for this. The restaurant does really good food.

Posted by , from Melbourne on 5 Jul. 2016

Was this review helpful to you?
5 out of 5

A pearl in the middle of nowhere!

Very friendly staff, a real dream to find such lovely hotel near the Glen Helen Close. Excellent location, spacious, a charming little pool, nice terraces on different locations around the homestead. Enjoyed a delicious dinner in the cosy restaurant. All in all the best place on our trip in the Red Centre.

Posted by on 1 May 2016

Was this review helpful to you?
3 out of 5

Place to stay after a hard day on the road.

Pros: The staff went out of their way to be welcoming and friendly.
Cons: An injection of capital to really clean up the whole facility
Location: The location was great being right in the middle of the Macdonnel ranges and all the tourist attractions that area has to offer.
First appearance was very much of a shock. The advertisement was more than a little misleading in regard to the ambience and standard of the facility. All the staff were very pleasant, efficient and helpful. The overall cleanliness of the facility was fair with regards to the internal parts of the facility however the accommodation standard really left a lot to be desired and the grounds were a hotchpotch of run down buildings and clutter everywhere. Definitely in need of a major clean up. I also felt that the prices were way over the top when considered that it is only 131 kilometres from Alice Springs.

Posted by , from townsville on 9 Jan. 2016

Was this review helpful to you?

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. An outdoor pool, tour or ticket assistance, and a BBQ are also featured at Glen Helen Lodge. Free self parking is available.

  • 1 floor
  • 25 guestrooms or units
  • Dining venue
  • Bar or lounge
  • 1 conference room
  • Breakfast available (surcharge)
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM

Parking

Free self parking

Transport

  • Airport: Alice Springs, NT (ASP) (139.5 km / 86.7 mi)
  • Parking: Free self parking

Room Amenities

Glen Helen Lodge offers 25 forms of accommodation.

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 9:30 AM.

Namatjira Gallery – This restaurant specialises in local cuisine and only serves dinner.

Hotel Policies

Check-in

  • Check-in time ends at 10 PM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 5.0 per stay.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No lifts

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 25 per person (approximately)
  • Crib (infant bed) fee: AUD 5.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Glen Helen Lodge Mount Zeil
  • Glen Helen Homestead
  • Glen Helen Mount Zeil