"Ok, but needs to be restored in some areas. Better then staying in a backpackers though. " More

By a verified traveller on Sun 08 Apr 2018

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Hotel Description

At Willis Wellington Hotel you'll be within a 20-minute stroll of popular places like Cuba Street Mall and Civic Square. Highlights at this hotel include a restaurant and in-room free WiFi.

You can enjoy TVs with satellite channels, and all 90 rooms feature coffee/tea makers, hairdryers, and irons/ironing boards. Premium bedding and free toiletries are nice touches to enhance your stay. Additionally, fridges and desks are available.

The hotel's own bar/lounge is a nice place to enjoy a drink. Additionally, you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of self parking.

Within a 20-minute walk of this 3.5-star Wellington hotel, attractions include Courtenay Place and Te Papa.

Willis Wellington Hotel ratings based on 412 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0
3 out of 5
Ok, but needs to be restored in some areas. Better then staying in a backpackers though.

Posted by on 8 Apr 2018

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4 out of 5

Close to wedding & reception venues

Pros: Location,cleanliness
Cons: It was very warm in rooms.
Reservation went without a hitch. Staff were most accommodating .

Posted by on 5 Apr 2018

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4 out of 5

Nice hotel. 24hr reception. Comfy beds. Central

Arrived very late which was no problem with 24hr check in. Clean and comfortable with dark blinds. Nice biffet breakfast. Older style.

Posted by on 2 Apr 2018

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4 out of 5
nice and clean and was great for the purpose of our stay

Posted by on 25 Mar 2018

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3 out of 5

Just fine

Clean, tidy, basic. Perfectly adequate room. Early morning traffic is noisy, but you are right in the CBD. Room was small but clean, everything you need for an overnight stay.

Posted by on 25 Mar 2018

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4 out of 5

Friendly hotel close to city centre

Liked the light and airy room and practical aspects such as the laundry and having an iron plus board in the room. Shower angle could be better. Had to stand v close to wall!

Posted by , from UK on 12 Mar 2018

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4 out of 5

Air conditioning not working very muggy in rooms

Quiet most times contractors doing work outside a little noisy

Posted by on 12 Mar 2018

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5 out of 5

Stayed one night at this hotel

Pros: The friendly staff, décor and excellent rooms - as well as the price.
Cons: Very happy with my stay - no improvements.
Location: Close to the city centre so all activities very close and convenient
Very friendly and helpful staff. The hotel was very nicely decorated and clean and tidy. The rooms were very nice.

Posted by on 4 Mar 2018

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2 out of 5

Not worth the money

Cons: Cleaning, staff communication.
Aircon in room didn't work, mould in bathroom, unhelpful front desk staff, not worth the money spent in slightest. Wouldn't stay again.

Posted by on 25 Feb 2018

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4 out of 5

Pleasant hotel in Te Aro.

Location: The location is a little away from the main shopping area but walkable and perfect if you want to be in Te Aro or near student accommodation in this a
I booked this motel because it was an extremely reasonable rate for Wellington (although at the price I paid it was non refundable once booked). It was near where my daughter was living which was important to me. The room was a good size with a comfortable bed and pleasant decor. The lighting was great and the bathroom small but well equipped. I especially liked that my view was straight down Willis Street - pretty at night seeing the lights. Also (the weather was very hot) the window opened wide and the breeze cooled the room completely. I was also offered a fan. The staff were very helpful when there was a problem with the TV and offered to change my room if it couldn't be fixed. I would definitely stay here again.

Posted by on 21 Feb 2018

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About the Willis Wellington Hotel

Location 355 Willis St, Wellington, 6011

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Willis Wellington Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Wellington hotel is smoke free.

  • 90 guestrooms or units
  • 6 conference rooms
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge) , Parking (limited spaces)


  • Airport: Wellington (WLG-Wellington Intl.) (7.6 km / 4.7 mi)
  • Train station: Wellington Station (2.2 km / 1.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Willis Wellington Hotel offers 90 forms of accommodation with coffee/tea makers and a hairdryer. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.

Willis Wellington Hotel has a restaurant serving breakfast only.


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 2:00 PM


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Union Pay


Guests will be asked to pay the following charges at the property:

  • Deposit: NZD$ 50.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD6.50 and NZD19.50 per person (approximately)
  • Self-parking fee: NZD15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Willis Wellington Hotel
  • Willis Wellington
  • Mercure Wellington Willis Street Hotel Wellington
  • Accor Wellington Willis Street

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.


Complimentary Internet Offer

Book a stay in a Fully Flexible or Nonrefundable rate category and receive complimentary broadband Internet access (300MB daily limit) during stay.

Valid for all room and rate categories. Full details at check-in. Taxes and gratuity may not be included. Offer subject to availability. Other restrictions may apply.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.