4.3 out of 5

"Easy to find central location. Helpful desk staff. Clean and tidy with good room facilities. " More

By a verified traveller on Mon 06 Nov 2017

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Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$107 per night

Standard Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Bed and Breakfast

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Standard Double Room (2 Night Special)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

West Plaza Hotel ratings based on 848 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0
5 out of 5

Central and convenient for work purposes

Easy to find central location. Helpful desk staff. Clean and tidy with good room facilities.

Posted by on 6 Nov 2017

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Comment from Hotel Management

13 Nov 2017 by Front Office

Hi, Thank You for your feedback. We look forward to welcoming you back to the West Plaza Hotel.

2 out of 5

Good location

Disappointing to find scaffolding covering the building and little privacy in my room during stay with painters outside most of day Decor was very average and hotel and room design made you feel like you were in converted offices which you probably were

Posted by , from Auckland on 4 Nov 2017

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Comment from Hotel Management

14 Nov 2017 by Front Office

Hi Ingrid, Thank You for your feedback. With only a few weeks to go until this project is over we look forward to welcoming you back in the new year.

4 out of 5

Nice Hotel

Pros: In the city centre
Close to every thing in Wellington city. Would like to have stayed longer so will next time, after the scaffolding comes down, not that gave us any problems. Evening menu looked good will also try that next time.

Posted by , from Cambridge NZ on 30 Oct 2017

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Comment from Hotel Management

3 Nov 2017 by Hinekorangi Broughton

Good afternoon thank you for your feedback

5 out of 5
Fast, efficient and comfortable. Certainly recommend

Posted by on 30 Oct 2017

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Comment from Hotel Management

3 Nov 2017 by Hinekorangi Broughton

Good afternoon thank you for your feedback

4 out of 5

Well placed, well priced

Pros: Location
Cons: Newspapers should be included in room rate
Location: Very central
Nice clean hotel with helpful staff that are very accommodating. Newspapers could be offered for free rather than sold.

Posted by , from Christchurch on 24 Sep 2017

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Comment from Hotel Management

3 Oct 2017 by Lucy Loxley (Reservations Manager)

Thank you for your message. We appreciate your feedback.

4 out of 5
great location. good parking. clean. handy to shops and water front. friendly staff.

Posted by on 24 Sep 2017

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Comment from Hotel Management

3 Oct 2017 by Lucy Loxley (Reservations Manager)

Thank you for your message. We appreciate your feedback.

4 out of 5
Great location, good value for money. Would recommend to others

Posted by on 18 Sep 2017

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Comment from Hotel Management

3 Oct 2017 by Lucy Loxley (Reservations Manager)

Thank you for your message. We appreciate your feedback.

5 out of 5

Very clean and tastefully presented, accessible

Excellent, interesting and warm xxxxxxxxxxxxxxxxxxxx

Posted by , from timaru on 14 Sep 2017

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Comment from Hotel Management

18 Sep 2017 by Front Office

Good Afternoon, Thank you for your feedback, we look forward to welcoming you back to the hotel in the future.

3 out of 5

It was central and handy

Pros: Central
Cons: Needs a facelift. Very tired looking décor.
Location: Central
Stayed one night and it served a purpose. There is nothing more that I can add.

Posted by , from New Zealand on 14 Sep 2017

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Comment from Hotel Management

18 Sep 2017 by Front Office

Good Afternoon, Thank you for your feedback.

5 out of 5

So central

Loved staying here, so central. Walked everywhere, Cuba street just Roy d the corner. For further afield ubers were quick and cheap. Room was lovely and clean and staff friendly and efficient on check in and out. Have stayed here before and will again. Highly recommend this place

Posted by , from BOP on 3 Sep 2017

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Comment from Hotel Management

18 Sep 2017 by Front Office

Good Afternoon, Thank you for your feedback. We look forward to welcoming you back to the coolest little capital in the world.

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Parking (limited spaces)