3.8 out of 5

"The staff were the best, I was very ill during my stay and they were vey kind. " More

By a verified traveller on Sun 22 Jan 2017

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Hotel Description

Southern Cross Serviced Apartments places you steps from Wellington Central Business District and within a 10-minute stroll of Cuba Street Mall. Highlights at this property include in-room kitchens and free WiFi.

Each apartment features a TV, fans and a hairdryer. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. A phone and an iron/ironing board are also available.

Within a 15-minute walk of this 3-star Te Aro property, attractions include Courtenay Place and Te Papa (Museum of New Zealand).

Premium Studio (Weekly Rate)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms (2+ Night rate)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Premium Studio (2+ Night rate)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Studio (Weekly Rate)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms (Weekly Rate)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Studio, Accessible (Weekly Rate)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Southern Cross Serviced Apartments ratings based on 39 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Southern Cross Serviced Apartments

Everyone (28) Couples (5) Family (5)
3 out of 5
Great location. Small apartment (to be expected) but a little tired

Posted by on 13 May 2019

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Comment from Hotel Management

20 Jun. 2019 by Southern cross apartments

Thanks so much for taking the time to give feedback!

3 out of 5
Perfect location for Massey campus and top end of Cuba Street with great cafes and restaurants. Basic but comfortable with ample towels.

Posted by , from NZ on 1 Sep. 2018

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2 out of 5

Southern Cross apartments Wellington

Pros: location
Cons: Sound proofing and a night manager to control the nice from parties happening in the rooms
Location: By Cuba Street so all you need for a great night out.
Room itself was nice and clean with all you need for a pleasant stay ,but as soon as the sun goes down the nightmare begins ! There is a constant noise from people walking in the corridors, slamming doors and what sounded to me like music blasting through TV's and this went on at random times through the night and every night of my stay. If I had known this place was student accommodation as well as serviced apartments I would have thought twice before booking. Pity because this is a great location in the heart of Wellington.

Posted by on 17 May 2018

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3 out of 5

Good location, however rooms very average.

Pros: Location was quite good for our activities. Ladies at reception very friendly and helpful.
Unfortunately our room was not particularly clean with left over rubbishy from the previous people, dirty dishes just put away, and the ice box was completely iced over so we could use - however, after trying to chip the ice away to no avail, they were very quick in replacing refrigerator. Unfortunately the free wifi was limited, and over the weekend when the office was closed we could not get more wifi. It says serviced, but they don’t service the rooms unless you stay more than a week. Great location for our activities, however, no parking available so that became an issue with meter parking only available close by

Posted by on 27 Apr. 2018

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1 out of 5

Disappointment from start to finish

Place was dirty, smelly and just like student flats. The bed was awful, very uncomfortable and the bathroom was disgusting. Booked for two nights, slept there for one! Changed accomodation after worse nights slept ever!

Posted by on 23 Nov. 2017

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2 out of 5

Average Hotel

Cons: Double Glazing as a noise barrier
Mix up over parking. Would never have stayed if I knew there was no parking. Extremely noisy at night, Had a front room over looking the street (6 floors up) and even the guy skate boarding every night in the small hours sounded as if he was just out the window. Double glazing would help this Hotel.

Posted by , from Auckland on 5 Nov. 2017

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4 out of 5

Great budget hotel

Pros: Location, staff.
The staff were the best, I was very ill during my stay and they were vey kind.

Posted by on 22 Jan. 2017

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4 out of 5

Good location but noisy at night

Pros: Friendly staff
Cons: Noise at night
Location: Fantastic - cafe downstairs is amazing
Nice place in a good location but could hear nightclub music until 2am and rubbish trucks at 6am.

Posted by on 24 Oct. 2016

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4 out of 5

Great location

Great location however trucks/construction can be noisy early in the morning...

Posted by , from Auckland on 28 Aug. 2016

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4 out of 5
A great place for a weekend in Wellington. Very handy to Cuba st and town.

Posted by , from NZ on 10 Apr. 2016

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About the Southern Cross Serviced Apartments

Location 35 Abel Smith Street, Wellington, 6011

Property Features

As a guest of Southern Cross Serviced Apartments, you'll find laundry facilities and a lift. The front desk is open around the clock. Smoking is allowed in designated areas at this 3-star Wellington apartment.

  • 110 guestrooms or units
  • Self-service laundry
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Transport

  • Airport: Wellington (WLG-Wellington Intl.) (6.8 km / 4.2 mi)
  • Train station: Wellington Station (2.3 km / 1.4 mi)
  • Parking:

Room Amenities

Southern Cross Serviced Apartments offers 110 forms of accommodation with a hairdryer and an iron/ironing board. Accommodation at this 3-star apartment has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower. This Wellington apartment provides complimentary wireless Internet access.

  • In-room kitchen
  • Television
  • Fridge
  • Microwave
  • Oven
  • Hob
  • Kitchenware
  • Shower
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • Heating
  • Fan
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 6 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Saturday-Saturday: 9 AM-3 PM
  • Monday-Friday: 9:30 AM-6 PM
If you are planning to arrive after 6 PM, please contact the property in advance using the information on the booking confirmation.

Reception hours are 9:30 AM-6 PM on Monday, 9 AM-6 PM Tuesday-Friday, and 9:30 AM-3 PM on Saturday. Closed Sunday and public holidays.

This property's front desk is open during the following times:

  • Saturday - Saturday: 9 AM - 3 PM
  • Monday - Friday: 9:30 AM - 6 PM
Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available

Hotel Names

  • Southern Cross Serviced Apartments Apartment Wellington
  • Southern Cross Serviced Apartments Wellington
  • Southern Cross Serviced Apartments

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.