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Get an overview of this hotel4.5-star family-friendly hotel, walk to Wellington Cable Car

A luxury stay in the heart of Wellington awaits you at James Cook Hotel Grand Chancellor. Within steps you'll find Wellington Cable Car and you'll be just a 10-minute stroll from other popular attractions like Beehive and Old Government Buildings. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa, and a bar/lounge.

You can enjoy LCD TVs with satellite channels, and all 268 rooms feature WiFi, wired Internet, and in-room childcare. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Additionally, free weekday newspapers, in-room massages, and hair dryers are available.

Renovations & Closures

The property is undergoing renovations. The following areas are affected:
  • Bar/lounge
  • Elevator
  • Exterior
  • Fitness facilities
  • Lobby
  • Select guestrooms
The hotel will be renovating from 17 August 2015 to 26 October 2015 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

James Cook Hotel Grand Chancellor features a full-service spa and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wired and wireless Internet access is available for a surcharge.

This 4.5-star property offers access to a 24-hour business center and meeting rooms. Event facilities include a conference center and conference space. This luxury hotel also offers tour/ticket assistance, coffee/tea in the lobby, and concierge services. Onsite parking is available (surcharge).

James Cook Hotel Grand Chancellor is a smoke-free property.

  • Babysitting or childcare (surcharge) 
  • Conference space 
  • Total number of rooms - 268 
  • Safe-deposit box at front desk 
  • Elevator/lift 
  • Breakfast available (surcharge) 
  • 24-hour front desk 
  • Valet parking (surcharge) 
  • Coffee shop or café 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Fitness facilities 
  • Full-service spa 
  • Computer station 
  • Tours/ticket assistance 
  • WiFi (surcharge) 
  • Wired (high-speed) Internet access - surcharge 
  • Number of floors - 14 
  • Spa treatment room(s) 
  • Meeting rooms 8 
  • Porter/bellhop 
  • Luggage storage 
  • Long-term parking (surcharge) 
  • Number of meeting rooms - 8 
  • Number of restaurants - 2 
  • Conference center 
  • Bar/lounge 
  • Coffee/tea in common areas 
  • Television in common areas 
  • Wedding services 
  • Free newspapers in lobby 
  • 24-hour business center 
  • Year Built 1972 
  • Smoke-free property 
  • Number of buildings/towers - 2 
  • Free use of nearby fitness center 

Family Friendly Amenities

  • Family Hotel  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Wireless internet access ( 10 NZD per 24-hour period ), Wired internet access ( 10 NZD per 24-hour period )

Available in some public areas: Wireless internet access ( 10 NZD per 24-hour period ), Wired high-speed internet ( 10 NZD per 24-hour period )


Long-term parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • Pay movies 
  • Private bathroom 
  • Free weekday newspaper 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Daily housekeeping 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Iron/ironing board 
  • Desk 
  • Satellite TV service 
  • WiFi (surcharge) 
  • Wired high-speed Internet access (surcharge) 
  • Dial-up Internet access (surcharge) 
  • Blackout drapes/curtains 
  • In-room massage available 
  • Free cribs/infant beds 
  • In-room childcare (surcharge) 
  • Room service (24 hours) 
  • LCD TV 

Where to Eat

Breakfast is available for a surcharge and served each morning between 6:30 AM and 10 AM.

Whitbys Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Sojourn Cafe and Bar - This café serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Kayaking nearby 
  • Sailing nearby 
  • Scooter/moped rentals nearby 
  • Mountain biking nearby 
  • Golfing nearby 
  • Ecotours nearby 
  • Golf lessons available nearby 

Spa Services

Ella Bache has 3 treatment rooms including rooms for couples. Services include hot stone massages, massages, facials, and body wraps. A variety of treatment therapies are provided, including Ayurvedic.

  • Hot stone massage 
  • Body wraps 
  • Body scrubs 
  • Ayurvedic treatments 
  • Massages 
  • Number of treatment rooms 3 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Facial treatments 
  • Body treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 2 PM

Minimum check-in age is 18


Check-out time is 11 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service dogs are allowed

Parking height restrictions apply

A credit card imprint is required at check-in. If a valid credit card cannot be produced, a $100 NZD cash bond must be paid at check-in.


Hotel Name

We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

Official New Zealand Rating provided by Qualmark®

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

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