Featured Image Lobby Reception Lobby Sitting Area Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Living Room Living Room Living Room Bathroom Bathroom Bathroom Bathroom Bathroom Gym Breakfast Area Restaurant Restaurant Restaurant Buffet Buffet Hotel Bar Hotel Bar Hotel Bar Hotel Lounge Hotel Lounge Executive Lounge Hotel Front - Evening/Night Hotel Front - Evening/Night
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Room type

Double Room (Lambton)

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Twin Room (Lambton)

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Premium Room

Max Occupancy: 2 guests

Club Room, 1 King Bed

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Suite, 1 Bedroom

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Terrace Room

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Get an overview of this hotel4.5-star family-friendly hotel, walk to Wellington Cable Car

A luxury stay in the heart of Wellington awaits you at James Cook Hotel Grand Chancellor. Within steps you'll find Wellington Cable Car and you'll be just a 10-minute stroll from other popular attractions like Beehive and Old Government Buildings. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa, and a bar/lounge.

You can enjoy LCD TVs with satellite channels, and all 268 rooms feature WiFi, wired Internet, and in-room childcare. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Additionally, free weekday newspapers, in-room massages, and hair dryers are available.

A day of pampering at Ella Bache can include hot stone massages, body wraps, and body scrubs along with Ayurvedic treatments and mani/pedis. The restaurant, Whitbys Restaurant, is open for breakfast, lunch, and dinner. 8 meeting rooms, a conference center, and a 24-hour business center are among the business amenities offered. Plus you'll find a fitness center, WiFi in public areas, and wired Internet in public areas. Each morning breakfast is available between 6:30 AM and 10 AM. There's also the convenience of valet parking.

Attractions within a 15-minute walk of this 4.5-star Wellington hotel include Civic Square and St Paul's Cathedral.

Renovations & Closures

The property is undergoing renovations. The following areas are affected:
  • Bar/lounge
  • Elevator
  • Exterior
  • Fitness facilities
  • Lobby
  • Select guestrooms
The hotel will be renovating from 17 August 2015 to 26 October 2015 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

James Cook Hotel Grand Chancellor features a full-service spa and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wired and wireless Internet access is available for a surcharge.

This 4.5-star property offers access to a 24-hour business center and meeting rooms. Event facilities include a conference center and conference space. This luxury hotel also offers tour/ticket assistance, coffee/tea in the lobby, and concierge services. Onsite parking is available (surcharge).

James Cook Hotel Grand Chancellor is a smoke-free property.

  • Babysitting or childcare (surcharge) 
  • Conference space 
  • Total number of rooms - 268 
  • Safe-deposit box at front desk 
  • Elevator/lift 
  • Breakfast available (surcharge) 
  • 24-hour front desk 
  • Valet parking (surcharge) 
  • Coffee shop or café 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Fitness facilities 
  • Full-service spa 
  • Computer station 
  • Tours/ticket assistance 
  • WiFi (surcharge) 
  • Wired (high-speed) Internet access - surcharge 
  • Number of floors - 14 
  • Spa treatment room(s) 
  • Meeting rooms 8 
  • Porter/bellhop 
  • Luggage storage 
  • Long-term parking (surcharge) 
  • Number of restaurants - 2 
  • Number of meeting rooms - 8 
  • Conference center 
  • Bar/lounge 
  • Coffee/tea in lobby 
  • Television in lobby 
  • Wedding services 
  • Free newspapers in lobby 
  • 24-hour business center 
  • Year Built 1972 
  • Smoke-free property 
  • Number of buildings/towers - 2 
  • Free use of nearby fitness center 
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Family Friendly Amenities

  • Family Hotel  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Wireless internet access ( 10 NZD per 24-hour period ), Wired internet access ( 10 NZD per 24-hour period )

Available in some public areas: Wireless internet access ( 10 NZD per 24-hour period ), Wired high-speed internet ( 10 NZD per 24-hour period )

Parking

Long-term parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • Pay movies 
  • Private bathroom 
  • Free weekday newspaper 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Daily housekeeping 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Satellite TV service 
  • Desk 
  • Iron/ironing board 
  • WiFi (surcharge) 
  • Wired high-speed Internet access (surcharge) 
  • Dial-up Internet access (surcharge) 
  • Blackout drapes/curtains 
  • In-room massage available 
  • Free cribs/infant beds 
  • In-room childcare (surcharge) 
  • Room service (24 hours) 
  • LCD TV 
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Where to Eat

Breakfast is available for a surcharge and served each morning between 6:30 AM and 10 AM.

Whitbys Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Sojourn Cafe and Bar - This café serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

24-hour room service is available.

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Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Kayaking nearby 
  • Sailing nearby 
  • Scooter/moped rentals nearby 
  • Mountain biking nearby 
  • Golfing nearby 
  • Ecotours nearby 
  • Golf lessons available nearby 

Spa Services

Ella Bache has 3 treatment rooms including rooms for couples. Services include hot stone massages, massages, facials, and body wraps. A variety of treatment therapies are provided, including Ayurvedic.

  • Hot stone massage 
  • Number of treatment rooms 3 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Ayurvedic treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Check-out

Check-out time is 11 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service dogs are allowed

Parking height restrictions apply

A credit card imprint is required at check-in. If a valid credit card cannot be produced, a $100 NZD cash bond must be paid at check-in.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: NZD 31 per person (approximately)
  • Fee for in-room wireless Internet: NZD 10 per 24-hour period (rates may vary)
  • Fee for in-room high-speed Internet (wired): NZD 10 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 10 per 24-hour period (rates may vary)
  • Fee for high-speed Internet (wired) in public areas: NZD 10 per 24-hour period (rates may vary)
  • Valet parking fee: NZD 29 per night (in/out privileges)
  • Rollaway bed fee: NZD 50 per night
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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National Rating

Official New Zealand Rating provided by Qualmark®

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

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