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4.2 out of 5

"Tempo restaurant was terrible, didnt want to honour happy hour prices and closed kitchen for dinner early. Breakfast experience even worse, 3 staff o ... " More

By a verified traveller on Sun 17 Mar 2024

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Hotel Description

A family-friendly stay in the heart of Geelong awaits you at Novotel Geelong. You'll be within steps of The Carousel and within a short 5-minute stroll of Westfield Geelong. Highlights at this beach hotel include in-room free WiFi, balconies, and LCD TVs.

The restaurant, TEMPO Kitchen & Bar, is open for breakfast, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool, gym, steam room, and pool loungers. 2153 square feet (200 square meters) of event facilities include 12 meeting rooms and a conference center. Other amenities include free WiFi in public areas, a snack bar/deli, and free use of bicycles. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of valet parking.

Places within a short walk of this Geelong hotel include Deakin University and Eastern Beach Swimming Enclosure is within 15 minutes.

Standard Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$197* Per night/room 21 Apr. - 22 Apr.

Standard Room, 2 Single Beds, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Bay View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Novotel Geelong ratings based on 521 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Geelong

Everyone (296) Couples (152) Business (1) Family (57)
3 out of 5
Tempo restaurant was terrible, didnt want to honour happy hour prices and closed kitchen for dinner early. Breakfast experience even worse, 3 staff on floor and waited 30 mins for a coffee. Food in warmer was average and paid $38 buffet breakfast and only allowed 1 coffee per person! never heard of this before and closed doors 30 mins earlier, so ppl arriving couldnt get breakfast as per noticeboard times. wont be attending here again anytime soon.

Posted by on 17 Mar. 2024

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2 out of 5
Good location why it was booked but the rest was poor was offered upgrade but when I arrived fully booked ! Breakfast was average and understaffed couldn’t even get a coffee ordered with breakfast told staff not much give given, were understaffed for the price that was paid poor service for such an establishment.

Posted by on 11 Mar. 2024

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5 out of 5

Posted by on 9 Mar. 2024

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5 out of 5

Posted by on 2 Mar. 2024

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4 out of 5
The charge for parking at $40 per night is outrageous.

Posted by on 2 Mar. 2024

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5 out of 5

Posted by on 12 Jan. 2024

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4 out of 5

Posted by on 2 Jan. 2024

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3 out of 5
I thought our room was certainly overpriced for what we got in comparison to other accor we have stayed at

Posted by on 18 Dec. 2023

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5 out of 5
Everything is awesome

Posted by on 4 Dec. 2023

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5 out of 5
All good with the exception of parking. Was offererd $40 per night valet service. Nothing on sight had to street park. Very poor for a top rate hotel. All else was excellent.

Posted by on 3 Nov. 2023

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Comment from Hotel Management

7 Nov. 2023 by Tamie

Thank you for taking the time to tell us about your experience at the Novotel Geelong. I am glad and excited to pass on the lovely feedback you have given about our staff. However, I do apologize about the parking expenses and we will definitely take this into consideration moving forward. We look forward to welcoming you again back to Novotel Geelong. Kind Regards,TamieDuty Manager

Property Features

As a guest of Novotel Geelong, you'll find an indoor pool, a steam room, a fitness center, and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A terrace, multilingual staff, and a garden are also featured at the family-friendly Novotel Geelong. Parking is available for a fee. This Geelong hotel is smoke free.

  • 109 guestrooms or units
  • 7 levels
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: South Geelong Station (1.8 km / 1.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Novotel Geelong offers 109 accommodations with safes and coffee/tea makers. Rooms open to balconies. LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Private balcony
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

TEMPO Kitchen & Bar - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property uses eco-friendly cleaning products. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 15 for children
  • Valet parking fee: AUD 40 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Geelong
  • Four Points Sheraton Geelong
  • Four Points Sheraton Hotel Geelong
  • Geelong Four Points
  • Geelong Four Points Sheraton
  • Geelong Sheraton
  • Sheraton Four Points Geelong
  • Sheraton Geelong
  • 4 Points By Sheraton Geelong
  • Four Points By Sheraton Geelong Hotel Geelong
  • Novotel Geelong Hotel
  • Novotel Geelong
  • Novotel Geelong Hotel
  • Novotel Geelong Geelong
  • Novotel Geelong Hotel Geelong

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.