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 Canberra •1 Room
 Canberra • 1 Room
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Quest Canberra

4-star property
Melbourne Building 28 West Row, Canberra, ACT 1800 796 370
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4.0 out of 5
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See all 259 wotif Reviews

"Located right in the CBD with great dining options. " More

By a verified traveller on Tue 16 Apr 2024

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Hotel Description

Quest Canberra places you in the center of Canberra, within a short 5-minute stroll of popular places like Australian National University and Canberra Centre. Highlights at this aparthotel include in-room kitchens and free WiFi.

Each apartment is soundproofed and features a dining area, a sitting area, and a TV. A kitchen comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Room service, a coffee/tea maker, and a hair dryer are also available.

The restaurant, Thirst Wine Bar, serves Thai cuisine and is open for lunch and dinner. A meeting room and a business center are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. There's also the convenience of self parking.

Attractions within a 10-minute drive of this 4-star Canberra City Centre aparthotel include Parliament House and Australian War Memorial.

Studio Apartment Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$136* Per night/room 5 May - 6 May

Standard One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Two Bedroom Apartment - Balcony, 2 Bathrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Executive One Bedroom Apartment - Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Quest Canberra ratings based on 259 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Canberra

Everyone (142) Couples (68) Family (35)
4 out of 5
Located right in the CBD with great dining options.

Posted by on 16 Apr. 2024

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Comment from Hotel Management

21 Apr. 2024 by Quest Canberra

Dear Saimine.We appreciate you taking the time to provide us with your feedback. Quest Canberra is very well known for its good location. Many guests enjoy staying with us as it is central to the CBD. Ensure that your feedback is taken on board and will assist us to ensure the comfort of present and future guests at Quest Canberra.Warm regards,Quest Canberra

2 out of 5
Despite a well appointed room, the television remote didn’t work. There was also loud air conditioning noise outside the room all night switching on and off. Managed 4 hours broken sleep as a result.

Posted by on 4 Mar. 2024

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Comment from Hotel Management

12 Mar. 2024 by Quest Canberra

Dear James,We appreciate you taking the time to submit feedback on your recent stay at Quest Canberra. We do apolgise for the oustide noise. Please be assured that your feedback has been passed. Warm Regards,Quest Canberra

4 out of 5
Good location and well-fitted-out apartment. The entrance from the parking area behind the building needs to be steam cleaned - very unpleasant.

Posted by on 22 Jan. 2024

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Comment from Hotel Management

30 Jan. 2024 by Quest Canberra

Dear Guest,We wish to express our thanks that you took the time to provide us with a review on your stay at Quest Canberra. We do apologise for any inconvenience. Please be assured that this feedback has been passed.Quest Canberra

5 out of 5

Posted by on 5 Dec. 2023

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Comment from Hotel Management

29 Dec. 2023 by Quest Canberra

Dear Aila,Thank you for choosing to stay at Quest Canberra. We appreciate you taking the time to answer our survey. We hope to see you again at Quest Canberra soon. Kind Regards Quest Canberra

5 out of 5
Great location

Posted by on 29 Oct. 2023

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Comment from Hotel Management

31 Oct. 2023 by Quest Canberra

Dear Wendy,We appreciate you taking the time to provide us with your feedback. Quest Canberra is very well known for its good location. Many guests enjoy staying with us as it is central to the CBD. We llok forward to welcome you again soon at Quest Canberra.Warm Regards,Quest Canberra

1 out of 5
Great locations. Didnt like furniture in the unit was broken and i nearly fell off the chair.

Posted by on 20 Oct. 2023

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Comment from Hotel Management

31 Oct. 2023 by Quest Canberra

Dear Stephanie,We appreciate you taking the time to provide us with your feedback. Quest Canberra is very well known for its good location. Many guests enjoy staying with us as it is central to the CBD. Ensure that your feedback is taken on board and will assist us to ensure the comfort of present and future guests at Quest Canberra.Warm Regards,Quest Canberra

3 out of 5
I have stayed at Quest before and it has been good. This time both TV's in the room weren't working properly and hotel staff couldn't fix them. The carpet was worn through the tap fitting in the shower had broken. We also had a knock on the door in the morning only to find a guy trying to scam me out of $50. He must have snuck past reception. While not a problem - I really didn't expect that in CBR.

Posted by on 16 Oct. 2023

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Comment from Hotel Management

18 Oct. 2023 by Quest Canberra

Dear Guest, We’d like to express our thanks for your feedback, and are sorry to hear of the matters experienced during your stay. Ensure that your feedback is taken on board and will assist us to ensure the comfort of present and future guests at Quest Apartments Canberra. Warm Regards, Quest Canberra

5 out of 5

Posted by on 4 Oct. 2023

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Comment from Hotel Management

18 Oct. 2023 by Quest Cannberra

Dear Guest,We wish to express our thanks that you took the time to provide us with a review on your stay at Quest Canberra.Warm Regards,Quest Canberra

5 out of 5
Very cozy

Posted by on 21 Aug. 2023

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5 out of 5
Great location. Excellent restaurants and bars very close by. Shopping centre easy walk. Public transport close by Well presented property

Posted by on 19 Aug. 2023

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Comment from Hotel Management

21 Aug. 2023 by Quest Canberra

Dear Alfred,We wish to express our thanks that you took the time to provide us with a review on your stay at Quest Canberra. We thoroughly enjoyed reading your lovely feedback. We look forward to welcome you again soon at Quest Canberra.

About the Quest Canberra

Location Melbourne Building 28 West Row, Canberra, ACT 2601

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. Business amenities include a business center and a meeting room. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Quest Canberra. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Canberra aparthotel is smoke free.

  • 1 building
  • 37 guestrooms or units
  • 2 levels
  • Built in 1946
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking reservations required

Transport

  • Train station: Kingston Canberra Station (6.1 km / 3.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Canberra offers 37 air-conditioned accommodations with minibars and coffee/tea makers. Accommodations offer separate sitting areas. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers. This Canberra aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Wardrobe or closet

Food & Drink

Thirst Wine Bar - This restaurant specializes in Thai cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Hellenic Club - This bistro specializes in Greek cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-out is available.

  • No cots (infant beds) available
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 10:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 20.00 per day
  • Nearby parking fee: AUD 20.00 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of AUD 1.25

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Canberra Quest
  • Quest Canberra
  • Quest Canberra Serviced
  • Quest Canberra Serviced Apartments
  • Quest Serviced Apartments Canberra
  • Quest Canberra Aparthotel
  • Quest Hotel Canberra
  • Quest Canberra Canberra
  • Quest Canberra Aparthotel
  • Quest Canberra Aparthotel Canberra

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.