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4.8 out of 5

"Staff were really nice! Lovely room. Disappointing there wasn’t an iron & ironing board. " More

By a verified traveller on Sat 07 Sep 2019

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Hotel Description

ROMEO Napoli puts you in the heart of Naples, connected to a shopping center and within a 20-minute stroll of Galleria Umberto I and Teatro di San Carlo. Highlights at this luxury hotel include 2 restaurants, 3 spa tubs, and a full-service spa.

A relaxing day at La SPA can include massages, body wraps, and body scrubs along with aromatherapy and hydrotherapy. The fine-dining restaurant, Il Comandante Ristorante, serves Mediterranean cuisine and is open for dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool, gym, Turkish bath/hammam, and sauna. Business amenities include meeting rooms and limo/town car service. Plus you'll find free wired internet in public areas, a snack bar/deli, and coffee/tea in a common area. Each morning buffet breakfast is served between 7 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle.

Places within a 15-minute walk of this 5-star Naples City Centre hotel include Royal Palace and Santa Chiara Basilica.

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$788* Per night/room 6 Apr. - 7 Apr.

Deluxe Room, Harbour View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite (Castle view)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Studio Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room (Front)

Bed Count 1 King Bed Maximum Occupancy 3 Max

ROMEO Napoli ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for ROMEO Napoli

Everyone (1) Couples (3)
4 out of 5
Staff were really nice! Lovely room. Disappointing there wasn’t an iron & ironing board.

Posted by on 7 Sep. 2019

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Comment from Hotel Management

12 Sep. 2019 by Romeo hotel

Dear Guest, thank you for your review on Expedia. We really appreciate that you found our really nice, for security reasons we prefer not to equip the rooms with iron. Hope to welcome you again sooner!

5 out of 5

Posted by on 25 Aug. 2019

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Comment from Hotel Management

12 Sep. 2019 by Romeo hotel

Dear Guest, Thank you for sharing your review on the Expedia community. We hope to have you back with us soon. Sincerely.

5 out of 5
Pros: Loved the rooftop restaurant, excellent food and amazing staff
Cons: The area outside hotel was a bit sleazy
Location: Close to everything
Facilities: Top of the line; Value: Luxurious and pricey; Service: Remarkable; Cleanliness: Spotless;

Posted by , from Australia - VIC - Melbourne on 8 May 2013

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Comment from Hotel Management

8 May 2013 by

Dear Ms Benninson, thank you for your review. We really appreciate your special words and we hope to welcome you again here in Naples.

5 out of 5
Pros: Six Star standard. Truely one of the best hotels I have stayed in
Cons: The heated outdoor swimming pool. With the temperature being 35 degrees the pool was heated and therefore not refreshing
Location: Outstanding
Facilities: Top of the line, State of the art, Outstanding; Value: Fantastic; Service: Flawless, Phenomenal; Cleanliness: Immaculate, Pristine;

Posted by , from Australia - VIC - Melbourne on 11 Jul. 2012

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Comment from Hotel Management

4 Jul. 2012 by

Dear Mr Young, thank you for reviewing our hotel.

Property Features

ROMEO Napoli offers its guests a full-service spa, 3 spa tubs, an outdoor pool, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Wired Internet is free in public spaces. Business amenities include meeting rooms and limo/town car service. A sauna, a rooftop terrace, and spa services are also featured at the luxury ROMEO Napoli. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Naples hotel.

  • 1 building
  • 79 guestrooms or units
  • 10 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2008
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Montesanto Station (2.1 km / 1.3 mi)
  • Metro station: Via Colombo - Porto Tram Stop (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

ROMEO Napoli offers 79 accommodations with minibars and espresso makers. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. 43-inch LED televisions come with premium digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Premium channels
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Unique furnishings
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.

Il Bar - Onsite restaurant. Guests can enjoy drinks at the bar.

Il Comandante Ristorante - Overlooking the ocean, this fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. 1-star Michelin rating. Reservations are required. Open select days.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 18

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at noon

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

ROMEO Napoli offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Online Penalty Collection
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of GBAC STAR Facility Accreditation (global expert)

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 40.00 per person
  • Airport shuttle fee: EUR 95 per vehicle (one-way, maximum occupancy 2)
  • Self parking fee: EUR 45 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Romeo
  • Romeo Hotel
  • Romeo Hotel Naples
  • Romeo Naples
  • Romeo Hotel
  • ROMEO Napoli Hotel
  • ROMEO Napoli Naples
  • ROMEO Napoli Hotel Naples

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 8:30 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of the Small Luxury Hotels of the World.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.