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Grand Hyatt Macau

5.0 star property
Luxury hotel connected to a shopping centre in Cotai with 2 restaurants

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Grand Hyatt Macau

Photo gallery for Grand Hyatt Macau

Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Premier Suite
2 restaurants, lunch, dinner served; Chinese cuisine
Diplomat Suite

Overview of Grand Hyatt Macau

Reviews
9.2

Wonderful

Popular amenities

  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
City Of Dreams, Estrade Do Istmo Cotai, Cotai
  • Popular LocationCity of Dreams1 min walk
  • Popular LocationThe House of Dancing Water3 min walk
  • Popular LocationThe Londoner Macao6 min walk
  • AirportMacau (MFM-Macau Intl.)20 min walk

Room options

View all photos for Deluxe Suite, 1 King Bed (Grand)

Hypo-allergenic bedding, in-room safe, rollaway beds, free WiFi

Deluxe Suite, 1 King Bed (Grand)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Outdoor pool, pool umbrellas, pool loungers

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Free cots/infant beds
Kitchen
Fridge
LCD TV
  • 110 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds Deluxe

Hypo-allergenic bedding, in-room safe, rollaway beds, free WiFi

2 Twin Beds Deluxe

Highlights

Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
Private bathroom
Rainfall showerhead
  • 52 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for 1 King Bed Deluxe

Hypo-allergenic bedding, in-room safe, rollaway beds, free WiFi

1 King Bed Deluxe

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
Private bathroom
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Diplomat Suite

Outdoor pool, pool umbrellas, pool loungers

Diplomat Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Free cots/infant beds
Kitchen
Fridge
LCD TV
  • 165 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite Fountain View Twin

Hypo-allergenic bedding, in-room safe, rollaway beds, free WiFi

Grand Suite Fountain View Twin

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 64 sq m
  • Water view
  • Sleeps 3
  • 2 Single Beds

View all photos for 2 Twin Beds with Club Access

Hypo-allergenic bedding, in-room safe, rollaway beds, free WiFi

2 Twin Beds with Club Access

Highlights

Air conditioning
Club Lounge
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
Private bathroom
  • 52 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Deluxe Fountain View Suite King

Hypo-allergenic bedding, in-room safe, rollaway beds, free WiFi

Grand Deluxe Fountain View Suite King

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 69 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Fountain View

Hypo-allergenic bedding, in-room safe, rollaway beds, free WiFi

1 King Bed Fountain View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
Private bathroom
  • 52 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed with Club Access

Hypo-allergenic bedding, in-room safe, rollaway beds, free WiFi

1 King Bed with Club Access

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Executive Fountain View Suite

Outdoor pool, pool umbrellas, pool loungers

Grand Executive Fountain View Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 72 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed (Grand with Club Access)

Outdoor pool, pool umbrellas, pool loungers

Deluxe Suite, 1 King Bed (Grand with Club Access)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite Fountain View King

Hypo-allergenic bedding, in-room safe, rollaway beds, free WiFi

Grand Suite Fountain View King

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 64 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Executive Suite

Outdoor pool, pool umbrellas, pool loungers

Grand Executive Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 72 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite Twin

Hypo-allergenic bedding, in-room safe, rollaway beds, free WiFi

Grand Suite Twin

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 64 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Suite Twin with Club Access

Outdoor pool, pool umbrellas, pool loungers

Grand Suite Twin with Club Access

Highlights

Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 64 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Suite King

Hypo-allergenic bedding, in-room safe, rollaway beds, free WiFi

Grand Suite King

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite King with Club Access

Outdoor pool, pool umbrellas, pool loungers

Grand Suite King with Club Access

Highlights

Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Outdoor pool, pool umbrellas, pool loungers

Premier Suite

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Shower/bath combination
Private bathroom
Rainfall showerhead
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Sheraton Grand Macao
Pool
Spa
Free airport shuttle
Kids pool
4.2 out of 5, Very good, (1006)
The price is AU$655
for 1 night
includes taxes & fees
3 May - 4 May
Sheraton Grand Macao

About the area

Cotai

You'll be connected to a shopping centre at Grand Hyatt Macau, and within a 20-minute stroll of City of Dreams and Venetian Macao Casino. Highlights at this luxury hotel include 2 restaurants, 4 hot tubs and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the hot tub and steam room. The restaurant, Beijing Kitchen, serves Chinese cuisine and is open for lunch and dinner. Lobby Lounge is the hotel's own lobby lounge, serving drinks along with lunch and dinner. Enjoy the outdoor swimming pool, gym, kids' club and outdoor tennis court. Other amenities include free WiFi in public areas, a steam room and a kids' swimming pool. Buffet breakfast is available daily between 7:30 AM and 11:00 AM. There's also self parking, along with the convenience of a free casino shuttle. .With a stay at this 5-property class Cotai hotel, you'll be 1.7 km (1.1 mi) from Cotai Strip and 2.6 km (1.6 mi) from Taipa Ferry Terminal.

What's nearby

  • City of Dreams - 1 min walk
  • The Londoner Macao - 6 min walk
  • Venetian Macao Casino - 12 min walk
  • Cotai Arena - 15 min walk
  • Cotai Strip - 3 min drive

Getting around

  • Macau (MFM-Macau Intl.) - 9 min drive

Restaurants

  • The Manor 雅舍 - 7 min walk
  • Lord Stow's Bakery & Cafe 安德魯餅店及咖啡店 - 13 min walk
  • Starbucks - 2 min drive
  • Sedap Singapore - 2 min drive
  • 星巴克 - 2 min drive

About this property

Grand Hyatt Macau

Luxury hotel connected to a shopping centre in Cotai with 2 restaurants
Grand Hyatt Macau offers its guests a full-service spa, 4 hot tubs, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

8 meeting rooms and limo/town car service are available. Event space at this hotel measures 86112 square feet (8000 square metres) and includes conference space. A kids' pool, a fitness centre, and a steam room are also featured at the luxury Grand Hyatt Macau. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Cotai hotel.

  • 791 guestrooms or units
  • 37 levels
  • 2 buildings
  • 2 dining venues
  • 86112 sq ft of conference space
  • 8000 sq. m of conference space
  • Built in 2009
  • Deli
  • Kid's club (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • On-site shopping
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Grand Hyatt Macau offers 791 air-conditioned accommodations with DVD players and a safe. 42-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

This Cotai hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include complimentary newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 15 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free casino shuttle
  • Free ferry terminal shuttle
  • Limo/town car service
  • Parking on site (MOP 960 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM–11:00 AM for a fee: MOP 327.80 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Beijing Kitchen
  • Lobby Lounge
  • mezza9 Macau

Things to do

  • 4 spa tubs
  • Art gallery
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Shopping centre
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Highchair
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • 86,112 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily
  • Spa tub
  • Steam room

More

  • 2 buildings
  • 37 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV with cable channels
  • DVD player
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 4 April 2024 to 11 July 2024 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Lobby

Alternative facilities will be available off-site during the renovation.

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hyatt Macau

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MOP 460.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MOP 1000.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MOP 327.8 per person
  • Self-parking fee: MOP 960 per day
  • Rollaway bed fee: MOP 460.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, cash, mobile payments, Alipay and WeChat Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Hyatt Macau
Grand Hyatt Macau Hotel
Macau Grand Hyatt
Grand Hyatt Macau Hotel Cotai
Grand Hyatt Macau Cotai
Grand Hyatt Macau Hotel Macau
Grand Hyatt Macau Hotel
Grand Hyatt Macau Cotai
Grand Hyatt Macau Hotel Cotai

Frequently asked questions

What is the cancellation policy at Grand Hyatt Macau?

Grand Hyatt Macau offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Macau?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Grand Hyatt Macau on 24 Apr 2024 start from AU$221.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Macau?

Yep, Grand Hyatt Macau has a self car park for MOP 960 per day.

Are there any beaches close to Grand Hyatt Macau?

The closest beach to Grand Hyatt Macau is Hac Sa Beach (3.6 km).

Is there a spa on site at Grand Hyatt Macau?

Yep, there is an onsite spa at Grand Hyatt Macau. It has 4 hot tubs and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Grand Hyatt Macau have a pool?

Grand Hyatt Macau has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Grand Hyatt Macau have a waterslide?

No, there is no waterslide at Grand Hyatt Macau, but Studio City Water Park is a short 20-minute walk away.

What luxury perks are available at Grand Hyatt Macau?

Grand Hyatt Macau features 4 hot tubs, an outdoor pool and 2 restaurants.

What makes Grand Hyatt Macau a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Grand Hyatt Macau.

Is Grand Hyatt Macau family-friendly?

You bet! With amenities like a kids' club and a children's pool, as well as highchairs and children's slippers in the guestrooms, it's no surprise Grand Hyatt Macau is a hit with families.

Does Grand Hyatt Macau serve breakfast?

Sure does, buffet breakfast is on offer daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Grand Hyatt Macau?

No, Grand Hyatt Macau does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Hyatt Macau?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone? The property will be renovating its bar from April 4 2024 until July 11 2024 (completion date subject to change).

What time are check-in & check-out at Grand Hyatt Macau?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Grand Hyatt Macau?

No, pets and service animals are not allowed.

Grand Hyatt Macau Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 680 out of 1003 reviews" "
Rating 8 - Good. 249 out of 1003 reviews" "
Rating 6 - Okay. 38 out of 1003 reviews" "
Rating 4 - Poor. 18 out of 1003 reviews" "
Rating 2 - Terrible. 18 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thanh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a place, it was amazing, the room was fantastic, the service was terrific, very nice place
Stayed 2 nights in Jan 2024

10/10 Excellent

Dave

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are fantastic and very friendly. Hotel is great for families.
Stayed 2 nights in Dec 2023

10/10 Excellent

Charlie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very luxurious
Stayed 2 nights in Dec 2023

8/10 Good

Kim Chew

Stayed 5 nights in Dec 2023

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel and all of its staff are the best. From Louis at check-in, Reven at Concierge, these 2 men are Fantastic. The restaurant staff at Breakfast 1st class and will do anything to make your stay perfect. Thank you so much for our stay. The room was Amazing also.
Stayed 1 night in Dec 2023

8/10 Good

Leung

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Beautiful Hotel. The rooms are amazing, the restaurants are fantastic and everything in the surrounding area is totally incredible. Walking distance to other crazy 5 Star resorts are around 10min and they are all totally eye opener. Would definitely stay again. The only down side was we request for 2 non smoking room on a non smoking floor but one of our room has a strong cigarette smell and was a little bit off putting even through it's a non smoking floor. Overall great experience.
Stayed 1 night in Nov 2023

10/10 Excellent

Nai Shin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Deidre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Would definitely stay again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very luxurious
Stayed 1 night in Sep 2023

4/10 Poor

James

Stayed 1 night in Oct 2023