Skip to main content
Beginning of main content
4.5 out of 5

"Birds were loud in the trees outside and bird crap everywhere " More

By a verified traveller on Sun 28 Jan 2024

Enter dates to see availability

Hotel Description

A luxury stay in the heart of Newcastle awaits you at Quest Newcastle. You'll find NEX a few steps away and Newcastle Civic Theater within a 10-minute stroll. Highlights at this aparthotel include an indoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy an LCD TV with digital channels, and each apartment features free WiFi, a balcony, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A living room, a coffee/tea maker, and Netflix are also available. Limited housekeeping is available.

Enjoy the gym and spa tub. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4.5-star Newcastle West aparthotel include Newcastle Museum and Merewether Beach is within 30 minutes.

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$220* Per night/room 21 Apr. - 22 Apr.

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Quest Newcastle ratings based on 278 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Newcastle

Everyone (129) Couples (58) Business (1) Family (84)
4 out of 5
Birds were loud in the trees outside and bird crap everywhere

Posted by on 28 Jan. 2024

Was this review helpful to you?
Comment from Hotel Management

30 Jan. 2024 by Lee

Dear Corey thanks for the feedback , we do clean on a regualr basis up after the birds however as you can imagine it is ongoing and with the recent storms we have found their population has increased close to the property i hope everything else was suitable during your stay Many thanksLeeGM

5 out of 5
Comfortable

Posted by on 17 Jan. 2024

Was this review helpful to you?
Comment from Hotel Management

22 Jan. 2024 by Lee

thankyou so much for the great score Melissawe appreciate the feedback and look forward to welcoming you back Kind regards LeeGM

5 out of 5
Excellent, convenient positioned stay in well equipped room.

Posted by on 26 Dec. 2023

Was this review helpful to you?
Comment from Hotel Management

16 Jan. 2024 by DanielGM

Hi Michael, Thank you for taking the time to post your positive review, we are delighted to hear you enjoyed all aspects of your recent stay. Look forward to seeing you again soon

5 out of 5

Posted by on 10 Dec. 2023

Was this review helpful to you?
Comment from Hotel Management

11 Dec. 2023 by Lee

Thanks so much Daniel we really aprpeciate the great scoreLook forward to seeing you back Kind rgeards LeeGM

5 out of 5

Posted by on 10 Dec. 2023

Was this review helpful to you?
Comment from Hotel Management

11 Dec. 2023 by Lee

Thanks so much Jeanette we really appreciate the great scoreLook forward to seeing you back Kind rgeards LeeGM

5 out of 5
Great place to stay, great facilities and great service

Posted by on 10 Dec. 2023

Was this review helpful to you?
Comment from Hotel Management

11 Dec. 2023 by Lee

Thanks so much Shane we really appreciate the great scoreLook forward to seeing you back Kind rgeards LeeGM

3 out of 5

Posted by on 12 Nov. 2023

Was this review helpful to you?
Comment from Hotel Management

14 Nov. 2023 by Lee

thanks Biannca for the feedbackwe look forward to welcoming you back

5 out of 5
Was a great location for everything I needed for my stay

Posted by on 18 Sep. 2023

Was this review helpful to you?
Comment from Hotel Management

4 Oct. 2023 by Lee

Thanks for the great Review Damian!I am so glad you enjoyed your stay and we look forward to welcoming you backkind regards LeeGM

4 out of 5
Staff were very friendly and helpful

Posted by on 3 Sep. 2023

Was this review helpful to you?
Comment from Hotel Management

4 Sep. 2023 by Lee

Dear Sarah thankyou for your feedback in regards to Quest , we appreciate you taking the time.we will pass on your great comments and scores to all the satffwe look forward to seeing you back at Quest Kind regards LeeGM

3 out of 5
The property was clean but very basic and the area around the property is very dirty and feel unsafe . There is a pool but is very very small , photo look much nicer than in real.

Posted by on 3 Jan. 2023

Was this review helpful to you?
Comment from Hotel Management

28 Feb. 2023 by Jordan

Dear Christophe,Thank you for choosing to stay at Quest Newcastle. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon. Kind Regards,Jordan Front Office Supervisor

Property Features

Quest Newcastle offers its guests an indoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. The luxury Quest Newcastle also features a vending machine, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Newcastle aparthotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 10 levels
  • Built in 2000
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Separate living room
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Civic Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Newcastle offers 64 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. 43-inch LCD televisions come with digital channels and Netflix. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on weekdays only.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • LCD television
  • Digital channels
  • Netflix
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (weekdays only)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.00 per night.
  • Cribs (infant beds) are available for AUD 5.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. The property is professionally cleaned. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 9:00 PM
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: AUD 35 per day
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 45.00 per night
  • Credit card charges are subject to a surcharge of 1.65 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Newcastle Quest
  • Quest Apartment Newcastle
  • Quest Newcastle
  • Quest Hotel Newcastle
  • Quest Newcastle Hotel Newcastle
  • Quest Newcastle Newcastle West
  • Quest Newcastle Apartment
  • Apartment Quest Newcastle Newcastle West
  • Newcastle West Quest Newcastle Apartment
  • Apartment Quest Newcastle
  • Quest Apartment
  • Quest
  • Quest Newcastle Aparthotel
  • Quest Newcastle Newcastle West
  • Quest Newcastle Aparthotel Newcastle West

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.wotif.com/Newcastle-Hotels-Quest-Newcastle.h530957-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Newcastle-Hotels-Quest-Newcastle.h530957-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Newcastle-Hotels-Quest-Newcastle.h530957-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.