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5.0 out of 5

"Just simply the best hotel ever. From check-in to check-out we've been treated with the best Japanese service! " More

By a verified traveller on Wed 07 Jun 2017

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Hotel Description

A luxury stay in the heart of Tokyo awaits you at Conrad Tokyo. You'll be 1.9 km (1.2 mi) from Tokyo Tower and 2.7 km (1.7 mi) from Tokyo Imperial Palace. Highlights at this hotel include 4 restaurants, a full-service spa, and an indoor swimming pool.

A day of pampering can include massages, facials, and body treatments along with access to the sauna and spa tub. The restaurant, Kazahana, serves Japanese cuisine and is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and sauna as well as access to fitness classes. Business travelers can take advantage of conference space, a business center, and limo/town car service. Other amenities include free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle.

Within a 30-minute walk of this 5-star Minato hotel, attractions include Ginza Six and Tokyo International Forum.

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$529* Per night/room 29 Apr. - 30 Apr.

Room (Pure Wellness)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Bay View, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Bay View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Conrad Tokyo ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Conrad Tokyo

Everyone (3)
5 out of 5

Best Service Ever!

Just simply the best hotel ever. From check-in to check-out we've been treated with the best Japanese service!

Posted by on 7 Jun. 2017

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5 out of 5

Well located comfortable hotel

This was our second stay and the Conrad and we will be back. Excellent view of the Bay, friendly and helpful staff and great dining. Close to the train and within walking distance of the Ginza.

Posted by , from Sydney, Australia on 22 Jan. 2017

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5 out of 5

Wonderful contemporary style luxury

From the minute we walked in at the ground floor we were greeted warmly and professionally. This kind of warm welcome extended to the 28th floor reception. The rooms are beautifully appointed with all of the things you would expect of a 5 star hotel and if you have a room with a bay view you won't want to close the curtains! But the real standout is the customer service. Everyone made an effort to make conversation and were warm and genuine.

Posted by , from Brisbane, Australia on 15 Sep. 2015

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Property Features

Conrad Tokyo offers its guests a full-service spa, an indoor pool, and a health club. There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a business center and limo/town car service. A sauna, tour/ticket assistance, and multilingual staff are also featured at the luxury Conrad Tokyo. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 290 guestrooms or units
  • 10 levels
  • 4 dining venues
  • Built in 2005
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Shimbashi Station (0.5 km / 0.3 mi)
  • Metro station: Shiodome Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Conrad Tokyo offers 290 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Tokyo hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Sitting area
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Toilet with electronic bidet
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Kazahana - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Collage - This restaurant specializes in French cuisine and serves lunch and dinner. Open select days.

China Blue - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Cerise - This brasserie serves breakfast, lunch, and dinner. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Sauna in spa
  • Spa tub in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Breakfast is not included in the breakfast rate for children age 16 or younger. Listed breakfast fees are charged at the property if breakfast is requested for children.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 8694.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available.

  • Children stay free
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free - maximum age 5
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 6500 for adults and JPY 3500 for children
  • Fee for in-room wireless internet: JPY 1000 per day (rates may vary)
  • Fee for in-room wired internet: JPY 1000 (rates may vary)
  • Airport shuttle fee: JPY 950 (one-way)
  • Airport shuttle fee per child: JPY 480 (one-way)
  • Self parking fee: JPY 3000 per day
  • Rollaway bed fee: JPY 8694.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Conrad Hotel Tokyo
  • Conrad Tokyo
  • Tokyo Conrad
  • Conrad Hotel Minato
  • Conrad Tokyo Hotel Minato
  • Conrad Tokyo Japan
  • Minato Conrad
  • Conrad Tokyo Hotel
  • Minato Conrad
  • Conrad Tokyo Japan
  • Conrad Hotel Minato
  • Conrad Hotel Tokyo
  • Conrad Tokyo Hotel
  • Conrad Tokyo Tokyo
  • Conrad Tokyo Hotel Tokyo

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.