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4.5 out of 5

"The facilities were good but there was some mould in the bathroom " More

By a verified traveller on Fri 29 Sep 2023

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Hotel Description

Aligned Corporate Residences Townsville puts you in the heart of Townsville, within a 20-minute stroll of Queensland Country Bank Stadium and Castle Hill. Highlights at this aparthotel include in-room free WiFi, balconies, and LCD TVs.

Each apartment features a DVD player, a coffee/tea maker, and a phone. A refrigerator and a microwave make in-room dining convenient. Nice touches to enhance your stay include free toiletries and premium bedding. An iron/ironing board and a desk are also available. Housekeeping is available on request.

This pet-friendly aparthotel offers an outdoor pool, free WiFi in public areas, and a garden. Additionally, you'll find laundry facilities, barbecue grills, and a picnic area. There's also the convenience of self parking.

Places within a 30-minute walk of this 4-star South Townsville aparthotel include Magnetic Island Ferry Terminal and Strand Park.

Studio Residence

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$194* Per night/room 31 Mar. - 1 Apr.

Two Bedroom Interconnecting Residence

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

One Bedroom Residence

Bed Count 1 King Bed Maximum Occupancy 3 Max

Aligned Corporate Residences Townsville ratings based on 292 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Aligned Corporate Residences Townsville

Everyone (153) Couples (109) Business (4) Family (19)
5 out of 5

Posted by on 18 Feb. 2024

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4 out of 5
The facilities were good but there was some mould in the bathroom

Posted by on 29 Sep. 2023

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5 out of 5
Great location to CBD

Posted by on 29 Aug. 2023

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5 out of 5
Friendly staff nothing was a problem, great location 👍 so many options for a meal with restaurants and pubs up and down the street. A short stroll took you to the football stadium, or the city, honestly everything was so convenient it was the perfect stay.

Posted by on 24 Jun. 2023

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5 out of 5
Close to food, clean and very relaxing, the only downside is you have to pay extra for the parking but I will definitely be going back

Posted by on 21 May 2023

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4 out of 5

Posted by on 12 Apr. 2023

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4 out of 5
Staff very friendly. Room well presented & great location. Some minor things could do with an update (shower head & soap holder). Was a bit disappointed that the air con was not on to keep room cool for our arrival, middle of summer & very hot! Also fridge turned down to zero so was very hot also & had to turn up to keep our water & milk cool. Thought these items could have been left on for our arrival as had prepaid in full.

Posted by on 25 Jan. 2023

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Comment from Hotel Management

26 Jan. 2023 by Racheal

Dear Kylie,Thank you for sharing your experience at ACR Townsville. We appreciate you taking the time to rate your recent experience with us. At Aligned Corporate Residences, we are passionate about leaving a positive lasting impression, so I’m disappointed to hear that your experience with us didn’t meet your expectations. I have shared your feedback with our team, though I have not been unable to locate any record of you reporting these issues to us during your residency. We’re here for you, 24/7, and encourage our residents to share any concerns with our friendly team during your stay with us. This elevates your experience and gives us a chance to resolve your concern before you depart. We hope to welcome you back to Aligned Corporate Residences again. Warm Regards, Racheal Anderson Residence Engagement Supervisor

4 out of 5

Posted by on 25 Nov. 2022

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5 out of 5

Posted by on 5 Nov. 2022

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5 out of 5
You had a spare room at short notice

Posted by on 20 Aug. 2022

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Comment from Hotel Management

19 Sep. 2022 by ACR Townsville

Thank you for sharing your experience at Aligned Corporate Residences Townsville. We are delighted that you enjoyed your stay and look forward to welcoming you back. Kind Regards, Faye and the team at ACR Townsville.

About the Aligned Corporate Residences Townsville

Location 30-34 Palmer Street, South Townsville, QLD 4810

Property Features

As a guest of Aligned Corporate Residences Townsville, you'll find an outdoor pool, tour/ticket assistance, and barbecue grills. Public spaces have free WiFi. Aligned Corporate Residences Townsville also features a garden, a picnic area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Townsville aparthotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 9 levels
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge) , Parking (limited spaces) , Free parking nearby

Transport

  • Train station: Townsville Station (2.9 km / 1.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Aligned Corporate Residences Townsville offers 141 air-conditioned accommodations with DVD players and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. This Townsville aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Private balcony
  • LCD television
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Housekeeping (daily)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 8:00 PM
  • Saturday - Sunday: 10:00 AM - 6:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 8:00 PM
  • Saturday - Sunday: 10:00 AM - 6:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • Pets: AUD 350 per accommodation, per stay, plus a deposit of AUD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Humane animal treatment

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: AUD 25 per day
  • Pet deposit: AUD 100.00 per stay
  • Pet fee: AUD 350 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 55 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Serviced Apts Apartment Townsville
  • Quest Townsville Serviced Apts
  • Quest Townsville Apartment
  • Quest Townsville
  • Quest Townsville
  • Aligned Corporate Residences Townsville Aparthotel
  • Aligned Corporate Residences Townsville South Townsville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.