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4.4 out of 5

"The pool and golf course were excellent. The Room was tried and not as great as it should have been for the price. " More

By a verified traveller on Tue 26 Mar 2024

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Hotel Description

Mercure Kooindah Waters Central Coast places you steps from Kooindah Waters Golf Club and within a 30-minute stroll of Wyong Racecourse and Showground. Highlights at this hotel include a full-service spa, a golf course, and a restaurant.

A relaxing day at Wildfire Day Spa can include deep-tissue massages, detox wraps, and body wraps along with aromatherapy and reflexology. The restaurant, Karinyas Restaurant, is open for breakfast, lunch, and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 2 outdoor tennis courts, indoor swimming pool and outdoor swimming pool plus access to golf lessons. 0 square feet (0 square meters) of event facilities include 5 meeting rooms and conference space. Other amenities include free WiFi in public areas, a gym, and a sauna. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of free self parking.

Places within a 30-minute drive of this 4-star Wyong hotel include Wyong Golf Club and Norah Head Lighthouse.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$171* Per night/room 29 Apr. - 30 Apr.

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 3 Bedrooms

Bed Count 3 Queen Beds Maximum Occupancy 7 Max

Superior Room, 1 King Bed, Golf View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Mercure Kooindah Waters Central Coast ratings based on 378 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Kooindah Waters Central Coast

Everyone (150) Couples (113) Family (106)
3 out of 5
The pool and golf course were excellent. The Room was tried and not as great as it should have been for the price.

Posted by on 26 Mar. 2024

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4 out of 5
We stayed in a 1 bedroom apartment which was well appointed and clean. It had everything you could wish for in a self-contained apartment. We did feel that the main door leading to the groups of apartments should have been secure in some way though. Our only real complaint about our stay was the breakfast. Options were limited and there clearly wasn't enough staff to manage things. Examples were no water in the coffee machine, no plates for the hot breakfasts, no coffee mugs, no replenishing of food items up to an hour before closing time (eg. toast!) and a lack of cutlery at times also.

Posted by on 25 Mar. 2024

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5 out of 5
Loved the room convenient to restaurant and all facilities

Posted by on 4 Feb. 2024

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5 out of 5
Very clean

Posted by on 9 Jan. 2024

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4 out of 5
Overall, most things were very good. A good asset is your staff who were unfailingly helpful, friendly, courteous and welcoming. We enjoyed our room which was spacious, clean and modern. We opted for the 'eco' choice and passed on a refresh of towels during our two night stay. Best to have more towel-rails available if you're encouraging this option. And perhaps some new towels and one of the two was rather threadbare. We had two breakfasts and one dinner during our stay. The breakfasts were a 'treat' with every possible option on offer and the hot breakfast choices were varied daily - well done! We had one dinner in the dining room and this was a treat too. Danielle made us very welcome and was helpful with the menu and professionally attentive. We loved the broad range of menu options, quality and quantity of our meals and the presentation. Again, well done. On both evenings we opted for a stroll in the streets adjoining the property and this was peaceful and easy. We were a bit disappointed that we (not golfers) were not permitted access to the course pathways as we would have loved to explore more of your beautiful landscaping. Overall, a relaxing and very enjoyable stay! Thanks.

Posted by on 9 Dec. 2023

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5 out of 5

Posted by on 25 Sep. 2023

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Comment from Hotel Management

29 Sep. 2023 by Guest Relations

Hi Tania,Thank you for the 5 out of 5 score!We hope to see you again soon.

2 out of 5

Posted by on 22 Sep. 2023

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Comment from Hotel Management

13 Nov. 2023 by Reception

Thank you for your review.

3 out of 5
It could do with some refurbishing inside the units and outside could use a paint. Room service menu is very limited and doesn’t cater enough for veg eaters.

Posted by on 31 Aug. 2023

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Comment from Hotel Management

6 Sep. 2023 by Jake Chambers

Hello Karin,Thank you for the feedback. We apologise that your room was not up to standard.We have launched our new spring menu stating this week. Please feel free to head to our website and check it out and let us know what you think.Hope you have a good day - we hope to see you again.

5 out of 5
Such a lovely place to stay, comfortable and spacious room.

Posted by on 15 Aug. 2023

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Comment from Hotel Management

6 Sep. 2023 by Jake Chambers

Hello Kim,Thank you for the great review!Please visit again soon.

4 out of 5
Air conditioning in bedroom needs to be operated by customer for temperature

Posted by on 15 Aug. 2023

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Comment from Hotel Management

6 Sep. 2023 by Jake Chambers

Hello Kyungho,Our Air conditioned rooms do have a panel on the wall so that our guests can adjust the temperature to their needs.Next time you come visit and you need assistance with it please do not hesitate to ask.

About the Mercure Kooindah Waters Central Coast

Location 40 Kooindah Boulevard, Wyong, NSW 2259

Property Features

Mercure Kooindah Waters Central Coast offers its guests a full-service spa, a golf course, and outdoor tennis courts. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 0 square feet (0 square meters) and includes conference space. An outdoor pool, an indoor pool, and a health club are also featured at the business-friendly Mercure Kooindah Waters Central Coast. Free self parking is available. This 4-star Wyong hotel is smoke free.

  • 84 guestrooms or units
  • 2 levels
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Built in 2008
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 2
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Tuggerah Station (6.6 km / 4.1 mi)
  • Parking: Free self parking

Room Amenities

Mercure Kooindah Waters Central Coast offers 84 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Karinyas Restaurant - Overlooking the golf course, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Reflexology
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests must provide health documentation
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 33 for adults and AUD 16.5 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kooindah Waters Mercure
  • Mercure Kooindah
  • Mercure Kooindah Waters
  • Mercure Kooindah Waters Aparthotel
  • Mercure Kooindah Waters Aparthotel Wyong
  • Mercure Kooindah Waters Wyong
  • Mantra Kooindah Waters Hotel
  • Mercure Kooindah Waters Central Coast Hotel Wyong
  • Mercure Kooindah Waters Apartment Wyong
  • Mercure Kooindah Waters Apartment
  • Mercure Kooindah Waters Central Coast Apartment Wyong
  • Mercure Kooindah Waters Central Coast Apartment
  • Mercure Kooindah Waters Central Coast Wyong
  • Mercure Kooindah Waters Central Coast Hotel
  • Mercure Kooindah Waters Central Coast Hotel
  • Mercure Kooindah Waters Central Coast Wyong
  • Mercure Kooindah Waters Central Coast Hotel Wyong

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 3-device limit.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.