4.4 out of 5

"Facilities and Rooms are excellent. Buffet breakfast was a bit disappointing and not really value for money but everything else was spot on. " More

By a verified traveller on Tue 04 Sep 2018

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Hotel Description

You'll be connected to the convention centre at The Ville Resort - Casino, and within just a 10-minute stroll of Magnetic Island Ferry Terminal and ReefHQ Aquarium. Highlights at this luxury hotel include 3 restaurants, 3 bars/lounges and a full-service spa.

Free WiFi, free weekday newspapers and safes are featured in all 194 rooms. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and room service. Additionally, hairdryers, phones and irons/ironing boards are available.

A relaxing visit to Hands in Harmony can include deep-tissue massages and hot stone massages. The buffet restaurant, The Palm House, is open for breakfast and dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy the outdoor swimming pool and fitness centre. Plus you'll find a casino, free WiFi in public areas and a conference centre. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of free self parking.

Sights within a 10-minute walk of this 4.5-star Townsville hotel include Museum of Tropical Queensland and Maritime Museum of Townsville is within 30 minutes.

Deluxe King Ocean

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$178* Per night/room 8 Sep. - 9 Sep.

Executive Twin Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Twin Marina View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Ocean Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Twin Marina

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Ville Resort - Casino ratings based on 987 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Ville Resort - Casino

Everyone (571) Couples (253) Business (5) Family (156) Other (1)
4 out of 5
Room, Food and Staff were great, only fault was the Wi Fi.

Posted by on 19 Aug. 2019

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Comment from Hotel Management

20 Aug. 2019 by Reservations

Thank you for leaving such positive feedback. We are pleased to hear you enjoyed your stay and the hotel’s new facilities.

5 out of 5

Posted by on 17 Aug. 2019

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Comment from Hotel Management

20 Aug. 2019 by Reservations

Thank you! We look forward to having you back in the future.

5 out of 5
Amazing views out to Magnetic Island. The feel and vibe of the casino is Hampton style luxury. Staff are always friendly and helpful.

Posted by on 12 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by Reservations

Thank you for leaving such positive feedback. We are pleased to hear you enjoyed your stay and the hotel’s new facilities.

5 out of 5

Posted by on 28 Jul. 2019

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Comment from Hotel Management

30 Jul. 2019 by TL

Thank you!

4 out of 5

Posted by on 23 Jul. 2019

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Comment from Hotel Management

25 Jul. 2019 by Reservations

Thank you! We look forward to having you back in the future.

5 out of 5

Posted by on 21 Jul. 2019

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Comment from Hotel Management

25 Jul. 2019 by Reservations

Thank you! We look forward to having you back in the future.

5 out of 5
Check on was easy & quick. Room was well maintained & clean.

Posted by on 21 Jul. 2019

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Comment from Hotel Management

25 Jul. 2019 by Reservations

Thank you! We look forward to having you back in the future.

5 out of 5

Posted by on 20 Jul. 2019

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Comment from Hotel Management

25 Jul. 2019 by Reservations

Thank you! We look forward to having you back in the future.

5 out of 5

Posted by on 19 Jul. 2019

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Comment from Hotel Management

30 Jul. 2019 by TL

Thank You!

4 out of 5

Posted by on 15 Jul. 2019

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Comment from Hotel Management

5 Aug. 2019 by Reservations

Thank you! We look forward to having you back in the future.

Property Features

The Ville Resort - Casino offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A poolside bar. WiFi is free in public spaces. There are 15 meeting rooms available. A casino, tour or ticket assistance, and concierge services are also featured at the luxury The Ville Resort - Casino. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Townsville hotel.

  • 1 building
  • 194 guestrooms or units
  • 9 levels
  • 3 dining venues
  • 3 bars or lounges
  • 775 sq. m of conference space
  • Built in 1986
  • Casino
  • Bar by the pool
  • Coffee shop
  • Childcare (surcharge)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Townsville, QLD (TSV) (7.7 km / 4.8 mi)
  • Train station: Townsville Station (3.4 km / 2.1 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

The Ville Resort - Casino offers 194 forms of air-conditioned accommodation with minibars and a safe. Televisions come with pay-per-view films. Bathrooms include complimentary toiletries and a hairdryer. This Townsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Films for purchase
  • Fridge
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

The Palm House – This buffet restaurant serves breakfast and dinner. Reservations are required.

Spin Cafe – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.

Quarterdeck – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Miss Songs – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 31.95 and AUD 34.95 for adults, and AUD 0 and AUD 14.95 for children (approximately)
  • Valet parking fee: AUD 15 per day (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per night
  • On-site credit card charges are subject to a surcharge of 1.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jupiters Townsville
  • Jupiters Townsville Casino
  • Jupiters Townsville Hotel & Casino
  • Townsville Jupiters
  • Jupiters Hotel Townsville
  • Jupiters Townsville Hotel And Casino
  • Jupiters Townsville Hotel Townsville
  • Ville Resort Casino Townsville
  • Ville Casino Townsville
  • Ville Casino

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.