Room type

Hotel Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Room (Unserviced)

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Apartment, 1 Bedroom

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Apartment, 2 Bedrooms

Max Occupancy: 5 guests (up to 4 children, 4 infants)

Apartment, 2 Bedrooms (Unserviced)

Max Occupancy: 5 guests (up to 4 children, 4 infants)

Get an overview of this hotelLuxury hotel with outdoor pool and fitness center

A luxury stay in South Townsville awaits you at Oaks Gateway on Palmer. Within just a 10-minute stroll, you'll find Maritime Museum of Townsville and Museum of Tropical Queensland. Highlights at this hotel include an outdoor swimming pool and in-room balconies.

WiFi, wired Internet, and TVs are featured in all 92 rooms. Additionally, refrigerators, hair dryers, and phones are available.

Hotel Amenities

Hotel Amenities

Oaks Gateway on Palmer features an outdoor pool and a fitness center. High-speed wireless Internet access is available for a surcharge. Complimentary self parking is available on site.

  • Total number of rooms - 92 
  • Number of floors - 9 
  • Elevator/lift 
  • Fitness facilities 
  • WiFi (surcharge) 
  • Free self parking 
  • Year Built 2009 
  • Outdoor pool 
  • Front desk (limited hours) 

Internet

Available in all rooms: Wireless internet access ( $18.00 per 24-hour period ), Wired internet access ( $18.00 per 24-hour period )

Available in some public areas: Wireless internet access ( $18.00 per 24-hour period )

Parking

Free self parking

Room Amenities

  • Balcony 
  • Air conditioning 
  • Phone 
  • Refrigerator 
  • Private bathroom 
  • Hair dryer 
  • Iron/ironing board 
  • Television 
  • WiFi (surcharge) 
  • Wired high-speed Internet access (surcharge) 
  • In-room climate control (air conditioning) 

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

Check-in time starts at 2 PM

Special check-in instructions:

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.
This hotel’s reception is open 24 hours from Tuesday to Saturday and from 6 AM to 11 PM on Sundays and Mondays. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out time is 10 AM

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Fees

You'll be asked to pay the following charges at the hotel:
  • Deposit: AUD 150 per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: AUD 18.00 per 24-hour period (rates may vary)
  • Fee for in-room high-speed Internet (wired): AUD 18.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 18.00 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20.00 per night
  • Rollaway bed fee: AUD 44.00 per night
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Gateway Oaks
  • Oaks Gateway
  • Oaks Gateway Palmer
  • Oaks Gateway Palmer Hotel
  • Oaks Gateway Palmer Hotel South Townsville
  • Oaks Gateway Palmer South Townsville
  • Oaks Gateway Palmer Apartment South Townsville
  • Oaks Gateway Palmer Apartment

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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