Room type

Hotel Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Apartment, 1 Bedroom

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Apartment, 2 Bedrooms

Max Occupancy: 5 guests (up to 4 children, 4 infants)


Get an overview of this hotelLuxury hotel with outdoor pool and fitness center

A luxury stay in South Townsville awaits you at Oaks Gateway on Palmer. Within a 20-minute stroll, you'll find ReefHQ Aquarium and Magnetic Island Ferry Terminal. Highlights at this hotel include an outdoor swimming pool and in-room balconies.

All 92 rooms feature WiFi, wired Internet, and TVs. Refrigerators, hair dryers, and phones are also available.

Hotel Amenities

Hotel Amenities

Oaks Gateway on Palmer features an outdoor pool and a fitness center. High-speed wireless Internet access is available for a surcharge. Onsite self parking is complimentary.

  • Total number of rooms - 92 
  • Number of floors - 9 
  • Elevator/lift 
  • Fitness facilities 
  • WiFi (surcharge) 
  • Free self parking 
  • Year Built 2009 
  • Outdoor pool 
  • Front desk (limited hours) 


Available in all rooms: Wireless internet access ( 18.00 AUD per 24-hour period ), Wired internet access ( 18.00 AUD per 24-hour period )

Available in some public areas: Wireless internet access ( 18.00 AUD per 24-hour period )


Free self parking

Room Amenities

  • Balcony 
  • Air conditioning 
  • Phone 
  • Refrigerator 
  • Private bathroom 
  • Hair dryer 
  • Iron/ironing board 
  • Television 
  • WiFi (surcharge) 
  • Wired high-speed Internet access (surcharge) 
  • Climate control 

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies


Check-in time starts at 2 PM

Special check-in instructions:

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.
This hotel’s reception is open 24 hours from Tuesday to Saturday and from 6 AM to 11 PM on Sundays and Mondays. For more details, please contact the office using the information on the reservation confirmation received after booking.


Check-out time is 10 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.


You'll be asked to pay the following charges at the hotel:
  • Deposit: AUD 150 per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Name

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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