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Room type

Superior Room, 1 King Bed, Balcony

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Apartment, 1 Bedroom, Balcony (King)

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Apartment, 1 Bedroom, Balcony (King and Sofa)

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Apartment, 2 Bedrooms, Balcony

Max Occupancy: 6 guests (up to 5 children, 5 infants)


Get an overview of this hotelFamily-friendly hotel with outdoor pool and fitness center

A family-friendly stay in the heart of South Townsville awaits you at Grand Hotel Townsville. Within a 20-minute stroll, you'll find ReefHQ Aquarium and Magnetic Island Ferry Terminal. Highlights at this hotel include an outdoor swimming pool and in-room balconies.

All 106 rooms feature TVs with digital channels, and you can enjoy iPod docks, WiFi, and wired Internet. Minibars provide refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include free toiletries, while premium bedding and pillow menus invite a good night's rest. Additionally, coffee/tea makers, free newspapers, and safes are available.

Hotel Amenities

Hotel Amenities

Grand Hotel Townsville features an outdoor pool and a fitness center. Public areas are equipped with high-speed wireless Internet access (surcharge). A business center is on site at this 4.5-star property. This family-friendly hotel also offers tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities.

Grand Hotel Townsville is a smoke-free property.

  • 24-hour front desk 
  • Total number of rooms - 106 
  • Number of floors - 4 
  • Babysitting or childcare 
  • Breakfast available (surcharge) 
  • Business center 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Fitness facilities 
  • Tours/ticket assistance 
  • WiFi (surcharge) 
  • Laundry facilities 
  • RV, bus, truck parking 
  • Parking (limited spaces) 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Smoke-free property 
  • Outdoor pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Laundry facilities  
  • Babysitting or childcare  


Available in all rooms: Wireless internet access ( 22.50 AUD per day ), Wired internet access ( 22.50 AUD per day )

Available in some public areas: Wireless internet access ( 22.5 AUD per night )


RV, bus, truck parking, Parking (limited spaces)

Room Amenities

  • Premium TV channels 
  • Pay movies 
  • Premium bedding 
  • Furnished balcony 
  • Climate control 
  • Free newspaper 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Designer toiletries 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Television 
  • Cribs/infant beds available 
  • Digital TV service 
  • WiFi (surcharge) 
  • Wired high-speed Internet access (surcharge) 
  • iPod docking station 
  • Room service (24 hours) 
  • Connecting/adjoining rooms available 
  • Pillow menu 

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Snorkeling nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Scuba diving nearby 
  • Water skiing nearby 
  • Skydiving nearby 
  • Boat tours nearby 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessibility equipment for the deaf 
  • Accessible path of travel 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 2 PM

Minimum check-in age is 18


Check-out time is 11 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed


Hotel Name

We should mention

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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