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Madison Plaza Townsville

4.0 star property
Central Townsville hotel connected to a shopping centre, within walking distance of Castle Hill

Choose dates to view prices

Madison Plaza Townsville

Photo gallery for Madison Plaza Townsville

Executive Studio Suite, 1 King Bed
Exterior
Bar (on property)
Lobby lounge
Desk, iron/ironing board, cots/infant beds, free WiFi

Overview of Madison Plaza Townsville

Reviews
7.4

Good

Popular amenities

  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
409 Flinders St., Corner Of Stanley And Flinders St., Townsville, QLD, 4810
  • Popular LocationCastle Hill6 min walk
  • Popular LocationQueensland Country Bank Stadium10 min walk
  • Popular LocationMagnetic Island Ferry Terminal17 min walk
  • AirportTownsville, QLD (TSV)7 min drive

Room options

View all photos for Business Room (Shower over Bath)

Business Room (Shower over Bath)

Business Room (Shower over Bath)

Highlights

Air conditioning
Fridge
LCD TV
Shower/bath combination
Private bathroom
Electric kettle
Iron/ironing board
Desk
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Family Suite

Executive Family Suite

Executive Family Suite

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Electric kettle
Iron/ironing board
Desk
  • 56 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Executive Studio Suite, 1 King Bed

Executive Studio Suite, 1 King Bed

Executive Studio Suite, 1 King Bed

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Electric kettle
Iron/ironing board
Desk
Mobile key entry
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Queen Room

Executive Queen Room

Executive Queen Room

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Electric kettle
Iron/ironing board
Desk
Mobile key entry
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Electric kettle
Iron/ironing board
Desk
Mobile key entry
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Exterior
Mercure Townsville
Pool
Kids pool
Parking included
Free WiFi
4.3 out of 5, Excellent, (1001)
The price is AU$295
for 1 night
includes taxes & fees
4 May - 5 May
Mercure Townsville

About the area

Townsville

Madison Plaza Townsville puts you in the heart of Townsville, connected to a shopping centre and within a 20-minute stroll of Catholic Diocese of Townsville and Castle Hill. Highlights at this hotel include in-room free WiFi and LCD TVs. .This smoke-free hotel offers free WiFi in public areas, luggage storage and a television in a common area. Additionally, you'll find laundry facilities, a lift and a vending machine. There's also the convenience of limited parking. .Places within a 30-minute walk of this 4-property class Townsville hotel include Queens Gardens and Townsville Entertainment & Convention Centre.

What's nearby

  • Castle Hill - 6 min walk
  • Queensland Country Bank Stadium - 10 min walk
  • Magnetic Island Ferry Terminal - 17 min walk
  • Queens Gardens - 2 min drive
  • Townsville Entertainment & Convention Centre - 3 min drive

Getting around

  • Townsville Station - 2 min drive
  • Townsville, QLD (TSV) - 7 min drive

Restaurants

  • The TapHouse Townsville - 2 min walk
  • McDonald's - 2 min walk
  • City Lane & City Arcade - 2 min walk
  • Cowboys Leagues Club - 3 min walk
  • Cafe Bambini - 1 min walk

About this property

Madison Plaza Townsville

Central Townsville hotel connected to a shopping centre, within walking distance of Castle Hill
As a guest of Madison Plaza Townsville, you'll find vending machine, laundry facilities, and a television in common area. Public spaces have free WiFi.

This 4-star Townsville hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 5 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Television in lobby
  • Lift
  • No smoking on site
Madison Plaza Townsville offers 93 accommodations with DVD players and an iron/ironing board. LCD televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on request and hairdryers can be requested. Cots/infant beds (surcharge) are also available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 15 per night)
  • Limited on-site parking

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • DVD player
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping on request

Accessibility

  • Lift

More

  • 5 floors
  • Building
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Towels

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per day.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 15 per night (1312 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in is available.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Chifley Hotel Townsville Plaza
Madison Plaza Townsville Hotel
Chifley Madison Plaza Townsville
Chifley Plaza Townsville Hotel
Chifley Plaza Townsville
Madison Plaza Townsville Hotel
Madison Plaza Townsville Townsville
Madison Plaza Townsville Hotel Townsville

Frequently asked questions

What is the cancellation policy at Madison Plaza Townsville?

Madison Plaza Townsville offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Madison Plaza Townsville?

As of 20 Apr 2024, prices found for a 1-night stay for 2 adults at Madison Plaza Townsville on 21 Apr 2024 start from AU$139.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Madison Plaza Townsville?

Onsite parking is limited.

Are there any beaches close to Madison Plaza Townsville?

Yep, Madison Plaza Townsville is a short 16-minute walk from The Strand Beach.

Does Madison Plaza Townsville have a waterslide?

No, there is no waterslide at Madison Plaza Townsville, but Strand Waterpark is a short 19-minute walk away.

Is Madison Plaza Townsville family-friendly?

You bet! With amenities like laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise Madison Plaza Townsville is a hit with families.

Does Madison Plaza Townsville serve breakfast?

Sure does, brekkie is served daily.

Is there a free airport shuttle available at Madison Plaza Townsville?

No, Madison Plaza Townsville does not offer an airport shuttle service.

What time are check-in & check-out at Madison Plaza Townsville?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Madison Plaza Townsville?

No, pets are not allowed.

Madison Plaza Townsville Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 276 out of 1001 reviews" "
Rating 8 - Good. 352 out of 1001 reviews" "
Rating 6 - Okay. 174 out of 1001 reviews" "
Rating 4 - Poor. 108 out of 1001 reviews" "
Rating 2 - Terrible. 91 out of 1001 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Kerri

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

8/10 Good

Darren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really good.
Stayed 1 night in Apr 2024

2/10 Terrible

Stefanie

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Would not recommend. We stayed one night (only because we returned late and realised the sate of the room with little option to go elsewhere) and checked out early the next morning. Dirty towels left in bathroom, furniture and walls visibly dirty. Paint missing from walls, doors and skirting boards. Dirt and grime floating in base of shower. Mould under lip of sink and over the walls of the bathroom. One hook to hang 5 towels and no linen service. On checking out, the poor girl on the desk was only in training and the manager had not shown up for her shift at the time we were there (20 minutes late). Contact details were left for a return call to discuss a possible refund for the following night, although I have tried to call the manager a number of times since, I am still waiting for said return call two days later. One of the receptionists I spoke to was rude and not interested in taking my information and instead insisted I take an email address to email the manager to ask for a return call, accused us of being rude and raising our voices when we did not agree with taking the email address.
Stayed 2 nights in Apr 2024

10/10 Excellent

Makka

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff
Stayed 1 night in Apr 2024

6/10 Okay

mike

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Priscilla

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great hotel for a quick stopover. Cheap. Very basic, no restaurant and no pool. Surrounding area very dirty with lots of drunks.
Stayed 2 nights in Mar 2024

10/10 Excellent

Samantha, Conway

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for a great price in a fantastic location near the stadium. Good little eateries around. Parking offsite but not a big walk. Was on the 5th floor (top) and found the water wasn’t very hot, even on straight hot. Friends on level 2 had no issues with water temperature
Stayed 1 night in Mar 2024

8/10 Good

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Was all ok.
Stayed 1 night in Mar 2024

6/10 Okay

David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Nice and close to town, however very dark and small room. There was only one light in the room at the front door and it was very dull itself. Okay place to stay for the one night for an event but wouldn’t stay to actual spend time in the room.
Stayed 1 night in Mar 2024