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4.2 out of 5

"Room was clean enough for Fraser Island but the staff were very rude. They all seemed super grumpy and overworked " More

By a verified traveller on Tue 04 Oct 2022

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Hotel Description

At K'gari Beach Resort, you'll be 13.7 km (8.5 mi) from Lake Wabby and 15 km (9.3 mi) from Lake McKenzie. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool, and free self parking.

The restaurant, McKenzies Restaurant, is open for breakfast, lunch, and dinner. At the hotel's own lounge bar or beach bar, you can enjoy a drink. Spend the day at the beach and enjoy the onsite outdoor tennis court and pool loungers. Other amenities include a coffee shop/cafe, a snack bar/deli, and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 9 AM.

With a stay at this 3.5-star Eurong hotel, you'll be 29.8 km (18.5 mi) from Maheno Shipwreck and 32.8 km (20.4 mi) from The Pinnacles.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$277* Per night/room 15 Apr. - 16 Apr.

Apartment, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 4 Max

King Hotel Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

K'gari Beach Resort ratings based on 161 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for K'gari Beach Resort

Everyone (66) Couples (38) Family (50)
2 out of 5
There is no conditioning in the rooms or the restaurant. The fan they did have barely blew wind so for over $300 a night it was an extremely uncomfortable nights sleep. The food was ok. The staff were lovely.

Posted by on 27 Jan. 2024

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Comment from Hotel Management

29 Jan. 2024 by Conor Ross

Dear Aben, Thank you for sharing your feedback with us. We appreciate your understanding of our accommodation options, which include both air-conditioned and non-air-conditioned rooms at our resort. Due to our current electricity capacity, we regret that we cannot provide air conditioning in every room at this time. It seems that your recent stay was in a non-air-conditioned room, and we apologize for any inconvenience this may have caused. We strive to communicate the distinctions between room types during the booking process and in confirmation notices. Additionally, we offer upgrades to air-conditioned rooms based on availability. Your input is valuable to us, and we will use your feedback to improve our communication processes and enhance the overall guest experience. We hope to have the opportunity to welcome you back in the future, providing you with a more enjoyable and comfortable stay. Kind regards, Conor Ross, Resort General Manager.

5 out of 5

Posted by on 21 Dec. 2023

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Comment from Hotel Management

25 Dec. 2023 by Conor Ross, Resort General Manager

Thank you for taking the time to post a review. On behalf of all of us, we hope to welcome you again soon.

3 out of 5
Room was clean enough for Fraser Island but the staff were very rude. They all seemed super grumpy and overworked

Posted by on 4 Oct. 2022

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3 out of 5
Weather was cold but no heating in room, mould on walls and windows

Posted by on 9 Aug. 2022

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Comment from Hotel Management

11 Aug. 2022 by Resort General Manager

Dear Harald, thank you for taking the time to leave a review. I am sorry to hear of your experience with us. This is certainly not our standard and I apologise that we were unable to turn this around for you whilst you were still with us. I wish to assure you that the comments have been shared with our Housekeeping Team and will be addressed accordingly. On behalf of all of us, we wish you all the best in your future travels. Kind regards, David Clark, Resort General Manager.

3 out of 5
Overall ok

Posted by on 1 Apr. 2022

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Comment from Hotel Management

3 Apr. 2022 by Resort General Manager

Dear Dennis, thank you for taking the time to leave a rating. I am pleased to hear that your overall stay was ok. If there is anything you feel we could improve upon please do not hesitate to reach out and let our team know. On behalf of all of us, we hope to welcome you back again soon. Kind regards, David Clark.

4 out of 5
A great location for our few days on Fraser. Staff were friendly. The restaurant provides nice cocktails and meals to finish the day off. Handy to have the bakery right there for morning coffee & lunch. They were a bit short staffed.

Posted by on 16 Nov. 2021

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Comment from Hotel Management

18 Nov. 2021 by Manager

Dear Angela, Thank you for taking the time to post a review. I am pleased to hear you enjoyed your time with us and on island. I will also be sure to share your kind words with Chef and the team. On behalf of us all, we very much hope to welcome you back again one day soon. Kind Regards, Greg Hilton, Resort General Manager.

4 out of 5
Easy access for the barge, stopping by in the little town walking distance to most things.

Posted by on 11 Oct. 2021

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5 out of 5
Was lovely to see the upgrades and renovations to the apartments. A home away from home kinda stay. Will certainly be back

Posted by on 4 Jul. 2021

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Comment from Hotel Management

7 Jul. 2021 by Manager

Thank you so much for taking the time to post. I am so pleased to hear you enjoyed your time with us and the the newly refurbished apartments. On behalf of us all, we look forward to welcoming you back again one day soon. Kind Regards, Greg Hilton, General Manager.

4 out of 5
Spacious rooms and friendly staff Definitely will return

Posted by on 12 Jun. 2021

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Comment from Hotel Management

15 Jun. 2021 by Manager

I am so pleased to hear you had an enjoyable stay with us and will be sure to share your kind words with the team. On behalf of us all, we look forward to welcoming you back again soon. Kind Regards, Greg Hilton, Resort General Manager.

4 out of 5

Posted by on 27 Jan. 2021

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About the K'gari Beach Resort

Location Fraser Island, Eurong, QLD 4581

Property Features

K'gari Beach Resort offers its guests an outdoor tennis court and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Tour/ticket assistance, barbecue grills, and gift shops/newsstands are also featured at K'gari Beach Resort. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Eurong hotel.

  • 53 guestrooms or units
  • 3 levels
  • 2 buildings
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Pool or billiards table
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Outdoor tennis courts - 1
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

K'gari Beach Resort offers 53 accommodations with coffee/tea makers and hair dryers. Digital television is provided. Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided on a limited basis.

  • Television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (limited)
  • Hair dryer
  • Telephone
  • Desk
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9 AM.

McKenzies Restaurant - This poolside restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 4:00 PM

Special check-in instructions:

Guests must transfer via boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. The front desk is open daily from 8 AM - 4:00 PM. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The resort is only accessible by 4 wheel drive (4WD) vehicles on Fraser Island. A vehicle ferry transfer is also required to access Fraser Island either via River Heads or Inskip Point. For guests who do not own a 4WD vehicle, vehicle hire is available at selected locations.

To get to the property, guests need to transfer by boat. Transfers need to be confirmed by contacting the property at least 72 hours before travel at the number on the booking confirmation. The front desk at this property is open daily from 8 AM - 4:00 PM.
Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per night.
  • Cribs (infant beds) are available for AUD 15.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60Ā°C/140Ā°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests must provide health documentation
  • Property does not offer on-site COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 28 per person
  • Housekeeping is available for an additional fee and varies based on length of stay
  • Crib (infant bed) fee: AUD 15.0 per day
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eurong Beach
  • Eurong Beach Resort
  • Eurong Beach Hotel Fraser Island
  • Eurong Beach Resort Fraser Island
  • Hotel Eurong Beach Resort Eurong
  • Eurong Eurong Beach Resort Hotel
  • Hotel Eurong Beach Resort
  • Eurong Beach Resort Eurong
  • Eurong Beach Resort Eurong
  • Eurong Beach Resort
  • K'gari Beach Resort Hotel
  • K'gari Beach Resort Eurong
  • K'gari Beach Resort Hotel Eurong

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.