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5.0 out of 5

"The staff were exceptional. The location was great. " More

By a verified traveller on Mon 09 Apr 2018

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Hotel Description

The Ritz-Carlton, Tokyo puts you in the heart of Tokyo, connected to a shopping center and within steps of Tokyo Midtown and Suntory Museum of Art. Highlights at this luxury hotel include 3 restaurants, a full-service spa, and an indoor swimming pool.

A day of pampering at The Ritz-Carlton Spa can include massages, body wraps, and body scrubs along with access to the sauna and spa tub. The fine-dining restaurant, Héritage by Kei Kobayashi, serves French cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna. Business travelers can take advantage of meeting rooms, conference space, and a business center. Other amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also the convenience of valet parking.

Sights within a 10-minute walk of this 5-star Minato hotel include 21 21 Design Sight and National Art Center, Tokyo.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$1,065* Per night/room 29 Apr. - 30 Apr.

Club Suite, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed (Club Level)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Suite, 1 Bedroom (Millenia)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom (Carlton)

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Ritz-Carlton, Tokyo ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Ritz-Carlton, Tokyo

Everyone (3)
5 out of 5
The staff were exceptional. The location was great.

Posted by on 9 Apr. 2018

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5 out of 5

One of the Best hotels, ever.

Exceptional Hotel in every respect except one. 1500Yen for a Latte or AUS$18.00 is just NOT necessary!!

Posted by on 10 Jul. 2017

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5 out of 5

Great location and room views

Pros: Location, facilities and views.
Cons: The food and drink are quite expensive at the hotel.
The view from the room was spectacular. Location was also very convenient particularly if you want to take the subway.

Posted by , from Melbourne, Australia on 26 May 2016

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5 out of 5

Superb. If the highest quality

Spectacular views. Superb service, quality food and the room was magnificent.

Posted by on 14 Nov. 2015

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Renovations + Closures

The following facilities are closed on Tuesday:

  • Dining venue(s)

Property Features

The Ritz-Carlton, Tokyo offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business center, meeting rooms, and limo/town car service are available. A fitness center, spa services, and tour/ticket assistance are also featured at the luxury The Ritz-Carlton, Tokyo. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 245 guestrooms or units
  • 12 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 2007
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Shinanomachi Station (2.4 km / 1.5 mi)
  • Metro station: Nogizaka Station (0.5 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Ritz-Carlton, Tokyo offers 245 accommodations with DVD players and minibars. Beds feature Frette Italian sheets and premium bedding. 60-inch Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and toilets with an electronic bidet. This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • DVD player
  • Espresso maker
  • Frette Italian linens
  • Separate shower and tub
  • Hydromassage showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.

Héritage by Kei Kobayashi - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner.

Towers - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. 1-star Michelin rating. Open daily.

The Lobby Lounge and Bar - This restaurant serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Hinokizaka - This restaurant specializes in Japanese cuisine. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision. Guests under 4 years old are not allowed in the swimming pool.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 10
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Azure 45 restaurant is closed on Tuesdays.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 25056.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a deadbolt lock in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • UnionPay
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free - maximum age 11
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: JPY 20000 per night
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4500–10000 per person
  • Self parking fee: JPY 6000 per night (in/out privileges)
  • Valet parking fee: JPY 6000 per day
  • Rollaway bed fee: JPY 25056.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ritz-Carlton Hotel Tokyo
  • Ritz-Carlton Tokyo
  • Tokyo Ritz-Carlton
  • Minato Ritz-Carlton
  • Ritz Carlton Minato
  • Ritz Tokyo
  • Ritz-Carlton Tokyo Hotel Minato
  • The Ritz-Carlton Tokyo Japan
  • Ritz-Carlton Tokyo Hotel
  • Ritz Tokyo
  • Minato Ritz-Carlton
  • Ritz Carlton Minato
  • The Ritz Carlton Tokyo
  • The Ritz-Carlton, Tokyo Hotel
  • The Ritz-Carlton, Tokyo Tokyo
  • The Ritz-Carlton, Tokyo Hotel Tokyo

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

The Ritz-Carlton, Tokyo is listed in the 2021 Travel + Leisure 500.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.