- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great.
Love the room and the views at night :) Lots of eateries nearby :)
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In the city center, Shinjuku Prince Hotel is in Tokyo's Shinjuku neighborhood, an area with good shopping. Tokyo Midtown and Takeshita Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Shinjuku Gyoen National Garden and Sunshine Aquarium. Looking to enjoy an event or a game? See what's going on at Tokyo National Olympic Stadium or Meiji Jingu Stadium. Our guests appreciate the hotel's convenience to public transportation: Shinjuku-nishiguchi Station is 8 minutes by foot and Nishi-shinjuku Station is 10 minutes.
The air con broke down on the first day when we checked in and the room was stuffy despite the staff providing us a small fan. Second day, the air con seems to work but we are not able to set any temperature at all and it’s still stuffy. The carpet was not vacuum properly everyday and we come back with dirty carpets. Despite all the discomfort, the hotel still charge us for early check in and late check out. Disappointed :( this holiday is meant to be a anniversary celebration for us but turn out to be disappointed.