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The Westin Siray Bay Resort & Spa, Phuket

5-star property
21/1, 21/3, 21/4, 21/6 Moo 1,, Ratsada, Phuket 1800 796 370
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4.7 out of 5
Exceptional!
See all 40 wotif Reviews

"Lovely setting, excellent staff very friendly, rooms are clean, food is tasty and plentiful " More

By a verified traveller on Sat 10 Aug 2019

Points Of Interest

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Hotel Description

A luxury stay in the heart of Ratsada awaits you at The Westin Siray Bay Resort & Spa, Phuket. You'll be 8.9 km (5.5 mi) from Bangkok Hospital Phuket and 15.3 km (9.5 mi) from Wat Chalong. Highlights at this beachfront resort include 3 restaurants, 3 outdoor swimming pools, and 3 poolside bars.

A pampering day can include deep-tissue massages and Swedish massages along with aromatherapy and Ayurvedic treatments. The restaurant, Seasonal Taste, serves international cuisine and is open for breakfast, lunch, and dinner. Mix Bar is the resort's own bar, serving drinks along with dinner. Spend the day at the beach where you'll find sun loungers, and enjoy the 2 spa tubs and free kids' club. Other amenities include a conference center, free supervised childcare, and laundry facilities. Each morning cooked-to-order breakfast is served between 6:30 AM and 11:00 AM. There's also free self parking, along with the convenience of a shopping center shuttle.

Places within a 30-minute drive of this 5-star Ratsada resort include Phuket Aquarium and Big Buddha.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$169* Per night/room 13 May - 14 May

Premium Suite, 1 Bedroom, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Suite, 1 Bedroom, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Villa, 1 Bedroom, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Westin Siray Bay Resort & Spa, Phuket ratings based on 40 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Siray Bay Resort & Spa, Phuket

Everyone (7) Couples (26) Family (6)
5 out of 5
Lovely setting, excellent staff very friendly, rooms are clean, food is tasty and plentiful

Posted by on 10 Aug. 2019

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Comment from Hotel Management

19 Aug. 2019 by Amy

Dear Valued Guest, Thanks for the kind review. Appreciate the time you took to leave us your kind review after your memorable experience at the Westin Siraybay Phuket. Nothing reads better than a delightful note like yours, great that you found the service and warm hospitality of the team amazing. We look forward to having you back. Be Well, The Management Team

5 out of 5

Cul-de-sac location great for Couples or Families!

Cons: Lack of Universal AC power outlets in the rooms.
Had a very pleasant stay. 10min drive to the beautiful Phuket Town. Good or Bad, you decide - the location is 40min drive from Patong. Must rent a motor bike to be able to move freely. Not much to see/do around the area but Hotel has plenty of swimming pools and a private beach with free kayaking. Nice bay views from most rooms, restaurants and swimming pools. Great food in the restaurants and the free breakfast will suit everyone's taste, fusion of Asian and European kitchens. Hotel staff is very polite and friendly, guests were also friendly.

Posted by , from Sydney on 11 Sep. 2017

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2 out of 5

Very due for a renovation

The location of the resort is ok We didn't swim in the ocean because the water does not look very appealing Restaurants at the resort are appalling I start by the Italian restaurant Prego Very pricy and the food is horrible Every meal on the menu has to have loads of cheeses no fresh vegetables On 2 occasions we couldn't eat our plates There is no variety of food to eat lunch if you are staying in the resort The hotel does not have a dispensary for just basics medications like panadol My husband fell sick and I ran out of panadol and I had to take a taxi to find the nearest pharmacy to find panadol I wouldn't recommend this resort at all whether you are traveling as a family or couple . It is very old in need of some fresh look

Posted by , from sydney Australia on 15 Jul. 2017

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5 out of 5
Pros: Horizon pool
Cons: A bit far from any town
Location: Tranquil, Good views
Facilities: Outstanding; Value: Affordable; Service: Outstanding; Cleanliness: Immaculate;

Posted by on 28 Nov. 2014

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5 out of 5
Pros: Eest restaurant was fantastic and views incredible
Cons: Beach was disappointing
Location: Beautiful Ocean views
Facilities: Above average; Value: Prices consistent; Cleanliness: Beautiful; Room Service menu great value and night markets are great

Posted by , from Australia - NSW - Regional NSW on 30 Jan. 2014

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5 out of 5
Pros: Gorgeous pool, spacious room and great view from everywhere
Cons: Nothing in the walking distance
Location: Good views
Facilities: Outstanding; Value: Fantastic; Service: Remarkable; Cleanliness: Immaculate; breakfast was superb best variety and very healthy

Posted by , from Australia - QLD - Gold Coast on 6 Jan. 2014

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5 out of 5
Pros: Everything
Cons: Nothing
Location: Away from it all
Facilities: Top of the line; Value: Fantastic; Service: Flawless; Cleanliness: Spotless; Now our most favourite place to stay in the world

Posted by , from Australia - QLD - Gold Coast on 3 Sep. 2013

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5 out of 5
Pros: The Staff, very helpfull, Facilities clean and lots of.
Cons: A little out of the way on some days
Location: Tranquil
Facilities: State of the art; Value: Reasonable; Service: Outstanding; Cleanliness: Faultless;

Posted by , from Canada on 8 Feb. 2013

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5 out of 5
Location: Nice position, Reasonable access
Facilities: Outstanding; Value: Affordable; Service: Professional, Respectful, Friendly; Cleanliness: Pleasant;

Posted by , from New Zealand - Auckland on 2 Nov. 2012

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5 out of 5
Pros: Views are amazing
Cons: The located of the hotel is a bit away from everything and for some people that may not be convenient but it was what we were after
Location: Away from it all
Facilities: Home away from home; Value: Great deal; Service: Basic; Cleanliness: Beautiful; use the shuttle bus to go to and from Phuket town as it is really good value

Posted by , from Australia - WA - Perth on 31 Aug. 2012

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About the The Westin Siray Bay Resort & Spa, Phuket

Location 21/4 Moo 1 A.Muang, Ratsada, Phuket 83000

All-inclusive Details

All-inclusive room rates at The Westin Siray Bay Resort & Spa, Phuket are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at The Westin Siray Bay Resort & Spa, Phuket are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Cool off in one of the 3 outdoor swimming pools at The Westin Siray Bay Resort & Spa, Phuket, and enjoy summer activities like windsurfing and kayaking. There are 3 restaurants on site. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 3 bars/lounges. This luxury resort also offers a complimentary children's club, a garden, and a terrace. You'll have access to the outdoor pool at a partner property. Free self parking is available. Smoking is allowed in designated areas at this 5-star Ratsada resort.

  • 257 guestrooms or units
  • 3 levels
  • 38 buildings
  • 3 dining venues
  • 3 bars by the pool
  • 2 swim-up bars
  • 3 bars or lounges
  • 7642 sq ft of conference space
  • 710 sq m of conference space
  • Built in 2010
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Car service
  • Wedding services available
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers for purchase
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Ferry terminal shuttle and shopping center shuttle
  • Parking: Free self parking

Room Amenities

The Westin Siray Bay Resort & Spa, Phuket offers 257 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Electric kettle
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Connecting rooms available
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

Seasonal Taste - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

EEST - Overlooking the ocean, this restaurant specializes in Thai cuisine and serves dinner only. A children's menu is available. Open daily.

Prego by the Beach - This beach restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Mix Bar - This bar specializes in international cuisine and serves dinner only. Happy hour is offered. Open daily.

Horizon Pool bar - This poolside bar serves lunch only. Happy hour is offered. Open daily.

Late night fare is available from room service (during limited hours).

Spa Services

  • Number of treatment rooms 7
  • Outdoor treatment areas
  • Couples treatment rooms
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages
  • Deep tissue massage
  • Swedish massage
  • Thai massage
  • Reflexology
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the ferry terminal (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

The Westin Siray Bay Resort & Spa, Phuket offers transfers from the ferry terminal (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1600.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The Westin Siray Bay Resort & Spa, Phuket

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash.

For guests' safety, the property includes a smoke detector and a security system in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals not allowed
  • Debit cards
  • UnionPay
  • Car recommended
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately THB 930 for adults and THB 465 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Siray
  • Siray Bay
  • Siray Bay Resort
  • Siray Bay Westin
  • Westin Siray
  • Westin Siray Bay Resort Phuket Ratsada
  • Westin Siray Bay Resort
  • Westin Siray Resort
  • The Westin Siray Bay Resort & Spa Phuket Hotel Phuket Town
  • The Westin Siray Bay Resort & Spa Phuket Phuket Town
  • The Westin Siray Bay Resort And Spa Phuket
  • Westin Siray Bay Resort Ratsada
  • Westin Siray Bay Ratsada
  • Westin Siray Bay Phuket Ratsada

You should know

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.