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Chateau Elan At The Vintage

5-star property
Vintage Drive, Pokolbin, NSW 1800 796 370
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4.3 out of 5
Excellent!
See all 295 wotif Reviews

"Had such a wonderful stay. Would definitely recommend it to anyone. " More

By a verified traveller on Sun 07 Apr 2024

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Hotel Description

A luxury stay in Pokolbin awaits you at Chateau Elan At The Vintage. You'll be steps from The Vintage Golf Club and 2.6 km (1.6 mi) from Bimbadgen Estate. Highlights at this boutique resort include a full-service spa, a golf course, and a restaurant.

A day of pampering at The Spa can include hot stone massages, aromatherapy, and hydrotherapy along with access to the sauna and spa tub. The restaurant, Legends Grill, is open for breakfast, lunch, and dinner. For a drink, you can stop by the resort's own lounge bar. Enjoy the outdoor swimming pool, gym, spa tub, and steam room. 904 square feet (84 square meters) of event facilities include a meeting room and conference space, and other business amenities include a business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a kids' swimming pool, and a coffee shop/cafe. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 5-star Pokolbin resort, you'll be 5.4 km (3.4 mi) from Hunter Valley Gardens.

Villa Studio with Golf View, Free Parking and WIFI

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$198* Per night/room 30 Apr. - 1 May

Shower King, Free Parking and WIFI

Bed Count 1 King Bed Maximum Occupancy 2 Max

Villa 2 Bedroom with Golf View, Free Parking and WIFI

Bed Count 2 King Beds Maximum Occupancy 5 Max

Spa Suite Courtyard with Free Parking and WIFI

Bed Count 1 King Bed Maximum Occupancy 2 Max

Spa Suite with Golf View, Free Parking and WIFI

Bed Count 1 King Bed Maximum Occupancy 2 Max

Spa Suite Resort with Free Parking and WIFI

Bed Count 1 King Bed Maximum Occupancy 2 Max

Chateau Elan At The Vintage ratings based on 295 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Chateau Elan At The Vintage

Everyone (174) Couples (91) Family (16)
5 out of 5

Posted by on 14 Apr. 2024

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5 out of 5
Had such a wonderful stay. Would definitely recommend it to anyone.

Posted by on 7 Apr. 2024

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Comment from Hotel Management

8 Apr. 2024 by Guest Services Manager

Hello Emma,Thank you for sharing your great feedback. We are delighted you enjoyed your experience with us and are indeed grateful to receive your recommendation. We look forward to welcoming you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.

5 out of 5
Very pristine.

Posted by on 7 Apr. 2024

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Comment from Hotel Management

8 Apr. 2024 by Guest Services Manager

Hello Will,Thank you for sharing your lovely feedback, we are delighted you enjoyed your experience with us and look forward to welcoming you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.

5 out of 5
Gorgeous grounds, close to vineyards, beautiful rooms.

Posted by on 7 Apr. 2024

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Comment from Hotel Management

8 Apr. 2024 by Guest Services Manager

Hello Sharnah,Thank you for sharing your lovely feedback and 5 star rating. We are delighted you enjoyed your experience with us and look forward to welcoming you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.

3 out of 5
The reception 2 did not have my room ready even though I had a spa appointment what was I going to do leave my partner in the car so I did not get to attend my appointment which was over $400 dollars . The reception kept saying it was still dirty status and the room was still dirty once I checked in. Very unpleasant

Posted by on 2 Apr. 2024

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Comment from Hotel Management

2 Apr. 2024 by Guest Services Manager

Hello Candice,Thank you for taking the time to review our Resort. We value your feedback and will use this as part of our continual effort to improve the quality of the overall experience we strive to provide. Our records indicate we were able to check you into your room at our normal guaranteed time check-in of 3pm, and our Day Spa team were able to push your appointment back to 3.40pm to suit your needs. As you did not arrive for your appointment at your scheduled time, our Spa Team attempted to contact you on several occasions, but received no response. We hope for the opportunity to welcome you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club again.

5 out of 5
Easy checkin, thanks Georgia! Super comfy beds and fabulous block out curtains. Our room had everything we needed.

Posted by on 24 Mar. 2024

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Comment from Hotel Management

25 Mar. 2024 by Guest Services Manager

Hello Felicity,Thank you for sharing your 5 star feedback. We are delighted Georgia provided you with an amazing check-in experience, and your entire stay was comfortable and enjoyable. We look forward to welcoming you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.

3 out of 5
The service was not the best ! Spa was out of order ! Pool were too busy with kids and family !

Posted by on 6 Jan. 2024

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Comment from Hotel Management

8 Jan. 2024 by Guest Services Manager

Hello DR ILIA,Thank you for taking the time to review our Resort. We value your feedback and will use this as part of our continual effort to improve the quality of the overall experience we strive to provide. We hope for the opportunity to welcome you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club again.

3 out of 5
The property needs a renovation. the space is good in the villas. the room service food was very average and a very limited selection.

Posted by on 30 Dec. 2023

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Comment from Hotel Management

1 Jan. 2024 by Guest Services Manager

Hello Leman,Thank you for taking the time to review our Resort. We value your feedback and will use this as part of our continual effort to improve the quality of the overall experience we strive to provide. We hope for the opportunity to welcome you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club again.

5 out of 5

Posted by on 19 Dec. 2023

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Comment from Hotel Management

27 Dec. 2023 by Guest Services Manager

Hello Geoff,Thank you for sharing your lovely feedback, we are delighted you enjoyed your experience with us and look forward to welcoming you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.

4 out of 5
It is overall a nice setting. The villa, however was average, lots of bugs, ants, fly screens damaged, both safes were not working. Overall, we felt it was a tad overpriced for what we received. Staff was lovely and helpful.

Posted by on 16 Dec. 2023

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Comment from Hotel Management

18 Dec. 2023 by Guest Services Manager

Hello Brigitte,Thank you for taking the time to review our Resort. We value your feedback and will use this as part of our continual effort to improve the quality of the overall experience we strive to provide. We hope for the opportunity to welcome you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club again.

About the Chateau Elan At The Vintage

Location Vintage Drive, Pokolbin, NSW 2320

Property Features

Chateau Elan At The Vintage offers its guests a full-service spa, a golf course, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center, a meeting room, and limo/town car service. Event space at this resort measures 904 square feet (84 square meters) and includes conference space. A children's pool, a health club, and a spa tub are also featured at the luxury Chateau Elan At The Vintage. Self parking is free. This 5-star Pokolbin resort is smoke free.

  • 80 guestrooms or units
  • 2 levels
  • 11 buildings
  • 904 sq ft of conference space
  • 84 sq m of conference space
  • Built in 2010
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Chateau Elan At The Vintage offers 80 accommodations with minibars and espresso makers. Rooms open to patios. These individually furnished accommodations include desks. Pillowtop beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Private patio
  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Unique furnishings

Food & Drink

Legends Grill - Overlooking the golf course, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 17
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Prenatal massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.00 per night.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 11:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 50.00 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chateau Elan Hunter
  • Chateau Elan Hunter Valley
  • Chateau Elan Hunter Valley Hotel Rothbury
  • Chateau Elan Hunter Valley Rothbury
  • Chateau Hunter Valley
  • Elan Chateau Hunter Valley
  • Elan Hunter Valley
  • Hunter Valley Chateau
  • Hunter Valley Chateau Elan
  • Chateau Elan Hunter Valley Greater Newcastle/Rothbury
  • Chateau Elan Hotel Rothbury
  • Chateau Elan Rothbury
  • Chateau Elan Hotel Pokolbin
  • Chateau Elan Pokolbin
  • Chateau Elan Resort Pokolbin
  • Chateau Elan
  • Chateau Elan At The Vintage Resort
  • Chateau Elan At The Vintage Pokolbin
  • Chateau Elan At The Vintage Resort Pokolbin

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.