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4.6 out of 5

"Excellent place to stay and the room service/food was absolutely amazing! " More

By a verified traveller on Sun 24 Mar 2024

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Hotel Description

At Highlander Motor Inn & Apartments you'll be within just a 10-minute stroll of Toowoomba Base Hospital and Laurel Bank Park. Highlights at this motel include an outdoor swimming pool, and in-room kitchenettes and free WiFi.

This business-friendly motel offers free WiFi in public areas, a garden, and barbecue grills. Additionally, you'll find laundry facilities, express check-in, and express check-out. Each morning cooked-to-order breakfast is served between 6:30 AM and 8:30 AM. There's also the convenience of free self parking.

Sights within a 20-minute walk of this 4-star South Toowoomba motel include Grand Central Shopping Centre and City Golf Club.

Standard Motel Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$133* Per night/room 1 Apr. - 2 Apr.

King Spa Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Twin Motel Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Apartment, 3 Bedrooms (Self Contained)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Two Room Motel Suite

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Highlander Motor Inn & Apartments ratings based on 301 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Highlander Motor Inn & Apartments

Everyone (149) Couples (50) Family (91)
5 out of 5
Excellent place to stay and the room service/food was absolutely amazing!

Posted by on 24 Mar. 2024

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Comment from Hotel Management

25 Mar. 2024 by Tamara

Thank you for taking the time to rate and write a review about our property, and your experience of staying with us recently

3 out of 5
Front counter Staff were great. Room was disgustingly dirty. Every single sitting surface like two couches all the dining chairs Etc. were not only stained but crusted in filth. You could tell the room had been surface cleaned forever but it hadn't had any fabric or carpet cleaning. Only two teaspoons in the drawer(dirty). No batteries in aircon remote (rectified the next day). Shower basin leaked water everywhere so had to use a extra towel to stop the bathroom floor flooding. You almost need two strong adults to close the bathroom door. Staff great. Just need the rooms deep cleaned occasionally. This was an upgrade I believe. I would have taken a cheaper clean room.

Posted by on 22 Mar. 2024

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Comment from Hotel Management

22 Mar. 2024 by Mandy

Thank you for taking the time to rate and write a review about our property, and your experience of staying with us recently

5 out of 5

Posted by on 3 Mar. 2024

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Comment from Hotel Management

25 Mar. 2024 by Tamara

Thank you for taking the time to rate and write a review about our property, and your experience of staying with us recently

5 out of 5
Comfortable, clean .. the Aircon was noisy..otherwise our stay was great

Posted by on 28 Feb. 2024

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Comment from Hotel Management

28 Feb. 2024 by Mandy

Thank you so much for taking the time to rate our property and for staying with us. Wonderful to hear you enjoyed your stay. Look forward to welcoming you again on your next visit to Toowoomba

4 out of 5
Location

Posted by on 21 Feb. 2024

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Comment from Hotel Management

21 Feb. 2024 by Mandy

Thank you for taking the time to rate and write a review about our property, and your experience of staying with us recently.

5 out of 5
Nice clean spacious very comfortable room.

Posted by on 18 Feb. 2024

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Comment from Hotel Management

18 Feb. 2024 by Mandy

Thank you so much for taking the time to rate our property and for staying with us. Wonderful to hear you enjoyed your stay. Look forward to welcoming you again on your next visit to Toowoomba

4 out of 5

Posted by on 18 Feb. 2024

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Comment from Hotel Management

22 Mar. 2024 by Mandy

Thank you for taking the time to rate and write a review about our property, and your experience of staying with us recently

3 out of 5
Air con was dodgy

Posted by on 11 Feb. 2024

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Comment from Hotel Management

11 Feb. 2024 by Mandy

Thank you for taking the time to rate and write a review about our property, and your experience of staying with us recently.

5 out of 5
Fantastic place to stay. Beds were extremely comfortable and the room was family friendly and clean. The pool area was lovely and the staff were friendly and accommodating. We will definitely be back.

Posted by on 9 Feb. 2024

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Comment from Hotel Management

10 Feb. 2024 by Mandy

We enjoy having you both stay with us, and means a lot to us & all the staff that you have a good stay, especially the Housekeeping / Reception team / Chef as they take great pride in their work, and we are very lucky to have such a dedicated team working for us.

5 out of 5
Plenty of Parking and the manager Is very friendly

Posted by on 29 Jan. 2024

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Comment from Hotel Management

30 Jan. 2024 by Tamara

Thank you for taking the time to rate and write a review about our property, and your experience of staying with us recently.

About the Highlander Motor Inn & Apartments

Location 226-228 James Street, South Toowoomba, QLD 4350

Property Features

Highlander Motor Inn & Apartments offers its guests an outdoor pool, barbecue grills, and a garden. Public spaces have free WiFi. The business-friendly Highlander Motor Inn & Apartments also features laundry facilities, dry cleaning/laundry services, and express check-in. Self parking is free. This 4-star Toowoomba motel is smoke free.

  • 33 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 2000
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Toowoomba Station (2.1 km / 1.3 mi)
  • Parking: Free self parking

Room Amenities

Highlander Motor Inn & Apartments offers 33 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Televisions come with cable channels. Accommodations at this 4-star motel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. This Toowoomba motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room kitchenette
  • Sitting area
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 8:30 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 8 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This hotel’s reception is open from 7 AM to 8 PM Monday to Saturday and from 8 AM to 6 PM on Sunday. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

The front desk at this property is open daily from 7 AM - 8 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 15.0 per night.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Pet Policy

  • Pets are welcome and stay free

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 15.00 per person
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Highlander Motor Inn Apartments South Toowoomba
  • Highlander Motor Inn Toowoomba
  • Highlander Motor Toowoomba
  • Highlander Motor Inn Apartments Toowoomba
  • Highlander Motor South Toowoomba
  • Highlander Motor & Apartments
  • Highlander Motor Inn & Apartments Motel
  • Highlander Motor Inn & Apartments South Toowoomba
  • Highlander Motor Inn & Apartments Motel South Toowoomba

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.