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"Apart from the bed in apartment 301, it was a lovely stay. Away accommodation never has comfy seating in the lounge, and no exception here. But that b
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A luxury stay in Ballina awaits you at Riverside Holiday Apartments Ballina. Within just a 10-minute stroll, you'll find Ballina Naval and Maritime Museum and Ballina Visitor Information Centre. Highlights at this hotel include in-room free WiFi, furnished balconies, and LCD TVs.
The restaurant, Red Wok Thai, serves Thai cuisine and is open for dinner. For a drink, you can stop by the hotel's own lounge bar. Other amenities include an indoor swimming pool and free WiFi in public areas. There's also the convenience of free self parking.
Sights within a 20-minute walk of this 4.5-star Ballina hotel include Ballina District Hospital and Saunders Oval.
Riverside Holiday Apartments Ballina ratings based on 159 Verified Reviews
Review Summary
4.1
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Riverside Holiday Apartments Ballina
Everyone (92)Couples (32)Family (38)
4 out of 5
Apart from the bed in apartment 301, it was a lovely stay. Away accommodation never has comfy seating in the lounge, and no exception here. But that bed could have been replaced 20 years ago! Otherwise, lovely stay on all counts.
Posted by Chris on 15 Apr. 2024
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3 out of 5
Nothing like it used to be under previous management!
Arrived late at night to a room with about three sheets of toilet paper in roll and no more in cupboards and no free-to-air tv channels. Mentioned to reception next day … two rolls of paper delivered and put on desk near door, but no effort to address tv other than put “instructions” (which don’t match the tv controls by the way!) on top of the rolls! Really poor effort!
Daily Housekeeping was supposed to be included - it occurred once only in a three night stay and consisted of making bed and changing towels - no vacuum, cleaning bathrooms etc. Hygiene not a priority at all.
Room 405 was incredibly noisy. Industrial bins emptied in alley behind the building at 4am each morning and could hear band at hotel until midnight as well. None of these things are necessarily the hotel’s fault, but these were nothing compared to the 630am wake-up from a fire alarm in the building. After 10 minutes of not seeing a fire warden or getting any instructions, I called the emergency reception number … they did not even know an alarm was going off so I had to hold phone up for them to hear it. Their response - “you can head to the street if you are worried” … but can’t use the lift and no way to get out of fire stairs until basement … which then has no way to get to street unless you are in a car so it triggers the automatic door! No fire warden, no instructions - they just didn’t care!
Used to be so much better … not recommended now!
Posted by Mark on 5 Apr. 2024
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3 out of 5
Posted by Jayne on 17 Mar. 2024
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5 out of 5
Friendly staff on check in. Clean room. Walking distance to CBD
Posted by Ellie on 15 Feb. 2024
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5 out of 5
Lovely spot, great livable spaces
Posted by Lisa on 26 Jan. 2024
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5 out of 5
Posted by Victor on 18 Jan. 2024
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4 out of 5
Thai restaurant down stairs, give the RSL a miss though
Posted by Stephen on 6 Nov. 2023
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3 out of 5
Posted by Gavin on 31 Aug. 2023
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5 out of 5
Right in the middle of town. Easy access to all facilities.The Ballina Olympic Pool only 2 blocks away.
Posted by Joe on 30 Aug. 2023
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Comment from Hotel Management
1 Sep. 2023
by Rohan
Hi Joe, Many thanks for your kind comments. Look forward to welcoming you back to Riverside on your next visit to Ballina.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 0 square feet (0 square meters) and includes conference space. An indoor pool, a library, and a terrace are also featured at the luxury Riverside Holiday Apartments Ballina. Free self parking is available. This 4.5-star Ballina hotel is smoke free.
22 guestrooms or units
5 levels
0 sq ft of conference space
0 sq m of conference space
Conference space
Library
Terrace
Elevator
No smoking on site
Bar or lounge
Dining venue
Family Friendly Amenities
Family property
Number of indoor pools - 1
Free WiFi
Playground on site
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Parking: Free self parking
Room Amenities
Riverside Holiday Apartments Ballina offers 22 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished balconies or patios. LCD televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Ballina hotel provides complimentary wireless Internet access.
Private balcony or patio (furnished)
In-room dining
LCD television
Digital channels
Premium channels
Coffee maker
Shower
Cribs (surcharge)
Hair dryer
Safe
Toiletries (free)
Iron and ironing board
Desk
Air conditioning
Ensuite bathroom
Wheelchair accessible
Food & Drink
Red Wok Thai - This restaurant specializes in Thai cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service is available.
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 21
Check-in time ends at anytime
Special check-in instructions:
The front desk is open during the following times:
Monday - Friday: 9:00 AM - 5:00 PM
Saturday - Saturday: 9:00 AM - 2:00 PM
The front desk hours vary at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-in ends Monday-Friday, 5 PM; Saturdays, 4 PM; Sundays and public holidays, 2 PM. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
This property's front desk is open during the following times:
Monday - Friday: 9:00 AM - 5:00 PM
Saturday - Saturday: 9:00 AM - 2:00 PM
The hours at this property's front desk vary. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 20 per night.
Cribs (infant beds) are available for AUD 10.0 per night.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted.
For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.
Parking height restrictions apply
Debit cards not accepted
Staffed front desk
Smoke detector
Property is cleaned with disinfectant
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
No gap period between guests' stays
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Crib (infant bed) fee: AUD 10.0 per night
Rollaway bed fee: AUD 20 per night
Credit card charges are subject to a surcharge of 1.5 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Ballina Holiday Apartments
Ballina Riverside Apartments
Holiday Apartments Ballina
Riverside Apartments Ballina
Riverside Ballina
Riverside Holiday Apartments
Riverside Holiday Apartments Ballina
Riverside Holiday Ballina
Riverside Holiday Apartments Ballina Apartment
Riverside Holiday Apartments Apartment
Riverside Apartments Ballina
Riverside Holiday Apartments Ballina Hotel
Riverside Holiday Apartments Ballina Ballina
Riverside Holiday Apartments Ballina Hotel Ballina
You should know
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions
Yep, Riverside Holiday Apartments Ballina has a free self car park.
The closest beach to Riverside Holiday Apartments Ballina is Shelly Beach (3.6 km).
Riverside Holiday Apartments Ballina has an indoor pool.
Al fresco dining and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Riverside Holiday Apartments Ballina.
You bet! With amenities like a playground and an indoor pool, as well as cots/infant beds in the guestrooms, it's no surprise Riverside Holiday Apartments Ballina is a hit with families.
No, Riverside Holiday Apartments Ballina does not offer an airport shuttle service.
Yep, they've got a lounge bar and an onsite restaurant that serves Thai cuisine. Pre dinner cocktails anyone?
Check-in begins at 2:00 PM. Check-out time is 10 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
