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Gladstone Downtown Central Apartment Hotel places you steps from Gladstone Art Gallery and Museum and within a 15-minute stroll of Gladstone Entertainment and Convention Centre. Highlights at this hotel include an outdoor swimming pool, free self parking, and a conference center.
This business-friendly hotel offers a business center, concierge services, and a garden. Additionally, you'll find barbecue grills, a picnic area, and express check-out. There's also the convenience of limited parking.
Places within a 15-minute walk of this 3.5-star Gladstone hotel include Gladstone Hospital and Gladstone Yacht Club.
Gladstone Downtown Central Apartment Hotel ratings based on 111 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Gladstone Downtown Central Apartment Hotel
Everyone (56)Couples (32)Business (1)Family (17)
5 out of 5
Lovely young lady at check in. Not bad rooms for the price. Nice and clean. Very comfortable.
Posted by shane on 24 Apr. 2024
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3 out of 5
Posted by Ebony on 10 Mar. 2024
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Comment from Hotel Management
18 Mar. 2024
by Peter B
Dear Ebony,Thank you for staying with us. We appreciate your feedback and would be keen to understand more about how we could improve your experience. Our goal is to ensure every guest feels taken care of, so any further details you could provide would be invaluable.We hope to have another opportunity to serve you better in the future.Kind regards,Guest ServicesGladstone Downtown Central Apartment Hotel
1 out of 5
We found this property to be one of the worst we have stayed in. The lounge was falling apart and very uncomfortable and the cushions were also frayed. We chose not to use the stove as the dials had no markings as to which one we were using. The bed was most uncomfortable, not the plush bedding advertised on the website.
When we asked for the fly screen to be put back on the balcony window the day manager appeared unwilling to arrange for it to be done. The handyman did do it for us.
One night during our stay a person in the adjoining room tried to enter our room uninvited. My husband had to secure the door. Next morning he went to the office to raise our concerns and request the door to be locked. The same day manager trivialised his concern about our safety and was unwilling to address the issue. Two of the cleaning staff came to our room later in the day and secured the door. They were most apologetic.
Overall we were unhappy with our stay and would not recommend it.
Posted by Joanne on 3 Jul. 2023
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Comment from Hotel Management
4 Jul. 2023
by Management
Thankyou for your feedback but please add how rude and aggressive you were towards the staff in reception, did not want to give any details of your room or name, reception did apologize to you and was fixed immediately you were informed if you had rung that night we could of stopped this issue of door not being locked, you chose not to ring so therefore unaware of your issue until your very rude self came down to reception, thankyou for not going to stay again i really appreciate it.
3 out of 5
no lifts, very noisy, reception hours incorrect,
TV issue was fixed the same day,
Posted by Petar on 22 Apr. 2023
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Comment from Hotel Management
24 Apr. 2023
by PeterB
Dear Petar,Thank you for taking the time to review your recent stay. We apologise for any inconvenience caused during your stay and for the issued mentioned.We appreciate your feedback, as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future.Kind regards,Guest ServicesGladstone Downtown Central Apartment Hotel
4 out of 5
Posted by Nelson on 10 Feb. 2023
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Comment from Hotel Management
9 Mar. 2023
by PeterB
Dear Nelson,Thank you for staying with us. We are glad to hear that you had a good stay, and appreciate your rating of 4 out of 5.If there is anything specific that we can improve on to make your next stay with us more enjoyable, please do not hesitate to let us know. Your feedback is valuable to us as we strive to continuously improve our services and facilities.We hope to have the opportunity to welcome you back soon for an even better experience.Kind Regards,Guest ServicesGladstone Downtown Central Apartment Hotel
3 out of 5
Good location, tired unit with a very poor shower.
Posted by Michael on 16 May 2022
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Comment from Hotel Management
31 May 2022
by Ben
Hi Michael,
Thank you for your review of Gladstone Downtown Central. We are grateful for your comments about the location and showers.
We wish you all the best and safe travels.
4 out of 5
Clean nice and great location
Posted by Graham, from BUDERIM on 9 Nov. 2021
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Comment from Hotel Management
9 Nov. 2021
by Gladstone Downtown Central
Thank you for your feedback Graham we appreciate it.
5 out of 5
Clean and convenient
Posted by Tim on 1 Nov. 2021
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Comment from Hotel Management
1 Nov. 2021
by Gladstone Downtown Central
Thank you for staying with us we appreciate your feedback
4 out of 5
Above average good place to stay
Posted by Ryan on 20 Aug. 2021
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Comment from Hotel Management
27 Sep. 2021
by Alik
Thank you for your nice review
4 out of 5
Posted by a verified traveller on 30 Jan. 2020
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About the Gladstone Downtown Central Apartment Hotel
A business center and a meeting room are available. An outdoor pool, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Gladstone Downtown Central Apartment Hotel. Limited free parking is available on a first-come, first-served basis. This 3.5-star Gladstone hotel is smoke free.
81 guestrooms or units
4 levels
Built in 2009
Conference center
Business facilities
Dry cleaning
Express check-out
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Garden
BBQ grill(s)
Outdoor picnic space
No smoking on site
Family Friendly Amenities
Family property
Number of outdoor pools - 1
Free WiFi
Microwave
DVD player
Internet
Available in all rooms:
Free WiFi
Parking
Free self parking
, Parking (limited spaces)
Transport
Train station: Gladstone Station (1.2 km / 0.8 mi)
Parking: Free self parking
Room Amenities
Gladstone Downtown Central Apartment Hotel offers 81 air-conditioned accommodations with DVD players and minibars. Flat-screen televisions come with satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Gladstone hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided weekly.
Minibar
Flat-screen television
Satellite channels
DVD player
Microwave
Coffee maker
Kitchenware
Bathtub or shower
Housekeeping (weekly)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Air conditioning
Nearby Activities
Recreational amenities at the hotel include an outdoor pool.
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at 9 PM
Special check-in instructions:
The front desk is open during the following times:
Monday - Friday: 8:00 AM - 8:00 PM
Saturday - Sunday: 9:00 AM - noon
Front desk staff will greet guests on arrival.
This property's front desk is open during the following times:
Monday - Friday: 8:00 AM - 8:00 PM
Saturday - Sunday: 9:00 AM - noon
Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.
No lifts
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Smoke detector
Property uses a professional cleaning service
Property is cleaned with disinfectant
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Fees
Guests will be asked to pay the following charges at the property:
A damage deposit of AUD 100 will be collected before check-in.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Credit card charges are subject to a surcharge of 1.5 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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Frequently Asked Questions
Gladstone Downtown Central Apartment Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.
Yep, Gladstone Downtown Central Apartment Hotel has a free self car park. Onsite parking is limited.
The closest beach to Gladstone Downtown Central Apartment Hotel is Barney Point Beach (1.7 km).
Gladstone Downtown Central Apartment Hotel has an outdoor pool.
No, Gladstone Downtown Central Apartment Hotel does not offer an airport shuttle service.
Check-in begins at 2:00 PM. Check-out time is 10 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
