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Shangri-La Jakarta

5.0 star property
Family-friendly hotel with 4 restaurants and full-service spa

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Shangri-La Jakarta

Photo gallery for Shangri-La Jakarta

Garden view
Garden
Premium bedding, down duvets, pillow-top beds, minibar
4 restaurants, breakfast, lunch, dinner served; international cuisine
3 bars/lounges, poolside bar

Overview of Shangri-La Jakarta

Reviews
9.2

Wonderful

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
Kota BNI, JL. Jend. Sudirman Kav. 1, Jakarta, Jakarta, 10220
  • Popular LocationThamrin City Shopping Mall18 min walk
  • Popular LocationGrand Indonesia Shopping Mall19 min walk
  • Popular LocationPlaza Indonesia4 min drive
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)41 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

Property amenity

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Renovated in 2016
Down duvet
Pillow-top bed
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Room, 1 King Bed

Garden view

Horizon Club, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
LED TV
Pillow menu
Renovated in 2016
Down duvet
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Property amenity

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Renovated in 2016
Down duvet
Pillow-top bed
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Executive Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
LED TV
Pillow menu
Renovated in 2016
Separate bedroom
  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite King

Premium bedding, down duvets, pillow-top beds, minibar

One Bedroom Suite King

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
LED TV
Pillow menu
Renovated in 2016
  • 88 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Room, 2 Twin Beds

Garden view

Horizon Club Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
LED TV
Pillow menu
Renovated in 2016
Down duvet
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

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Mandarin Oriental, Jakarta
Pool
Spa
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Free WiFi
4.7 out of 5, Exceptional, (319)
The price is AU$241
for 1 night
includes taxes & fees
4 May - 5 May
Mandarin Oriental, Jakarta

About the area

Jakarta

A family-friendly stay in the heart of Jakarta awaits you at Shangri-La Jakarta. Within a 20-minute stroll, you'll find popular places like Thamrin City Shopping Mall and Grand Indonesia Shopping Mall. Highlights at this hotel include 4 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering can include massages, body wraps and mani/pedis. The buffet restaurant, SATOO, serves international cuisine and is open for breakfast, lunch and dinner. B.A.T.S. is the hotel's own bar, serving drinks along with dinner. Enjoy the 3 outdoor tennis courts, free water park and outdoor swimming pool plus access to a playground. Business amenities include 13 meeting rooms and a business centre. Other amenities include free WiFi in public areas, a gym and a sauna. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this Jakarta hotel include Bundaran HI and Kota Kasablanka Mall.

What's nearby

  • Thamrin City Shopping Mall - 18 min walk
  • Grand Indonesia Shopping Mall - 19 min walk
  • Bundaran HI - 4 min drive
  • Plaza Indonesia - 4 min drive
  • Gelora Bung Karno Stadium - 8 min drive

Getting around

  • Jakarta Karet Station - 7 min walk
  • Stasiun MRT - Setiabudi - 12 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 44 min drive

Restaurants

  • SATOO at Shangri-La Hotel, Jakarta - 1 min walk
  • Nishimura - 1 min walk
  • Satoo - 3 min walk
  • B.A.T.S. - 1 min walk
  • Jia - 3 min walk

About this property

Shangri-La Jakarta

Family-friendly hotel with 4 restaurants and full-service spa
Shangri-La Jakarta offers its guests a full-service spa, a complimentary water park, and outdoor tennis courts. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre and 13 meeting rooms. An outdoor pool, a kids' pool, and a health club are also featured at the family-friendly Shangri-La Jakarta. Self parking is free. A complete renovation of Shangri-La Jakarta was completed in December 2016.

Smoking is allowed in designated areas at this Jakarta hotel.

  • 662 guestrooms or units
  • 32 levels
  • 4 dining venues
  • 3 bars or lounges
  • Built in 1994
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Shangri-La Jakarta offers 662 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 49-inch LED televisions come with cable channels. Bathrooms include a separate bath and shower, slippers, bidets and complimentary toiletries.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis. Renovation of all guestrooms was completed in December 2016.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.

Languages

Chinese (Mandarin), English, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Valet parking on site (USD 6.75 per stay)

Food and drink

  • Daily buffet breakfast available 6:00 AM–10:00 AM for a fee: USD 24–26 for adults and USD 12–13 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • B.A.T.S.
  • JIA
  • Nishimura
  • Rosso
  • SATOO

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Children's pool
  • Free water park
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 32 floors
  • Built in 1994
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - December 2016

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

The check-in location differs from the property location; to check in, go to Horizon Lounge
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Jakarta

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 26.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 24 to 26 for adults and from USD 12 to 13 for children
  • Valet parking fee: USD 6.75 per stay
  • Rollaway bed fee: USD 26.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La) guidelines.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Shangri-La Jakarta
Jakarta Hotel Shangri-La
Jakarta Shangri-La
Jakarta Shangri-La Hotel
Shangri-La Hotel Jakarta
Shangri-La Jakarta
Shangri-La Jakarta Hotel
Shangri La Hotel Jakarta
Shangri La Jakarta
Shangri-La Jakarta Hotel
Shangri La Hotel Jakarta
Shangri-La Jakarta Jakarta
Shangri-La Jakarta Hotel Jakarta

Frequently asked questions

What is the cancellation policy at Shangri-La Jakarta?

Shangri-La Jakarta offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shangri-La Jakarta?

As of 20 Apr 2024, prices found for a 1-night stay for 2 adults at Shangri-La Jakarta on 11 May 2024 start from AU$226.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shangri-La Jakarta?

Yep, Shangri-La Jakarta has a free self car park. Additionally there is valet parking for USD 6.75 per stay.

Are there any beaches close to Shangri-La Jakarta?

The closest beach to Shangri-La Jakarta is San Antonio Beach PIK 2 (15.1 km).

Is there a spa on site at Shangri-La Jakarta?

Yep, there is an onsite spa at Shangri-La Jakarta. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Shangri-La Jakarta have a pool?

Shangri-La Jakarta has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Shangri-La Jakarta?

Shangri-La Jakarta features a full-service spa, a health club and an outdoor pool. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Shangri-La Jakarta a romantic place to stay?

A bar and 24-hour room service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Shangri-La Jakarta.

Does Shangri-La Jakarta serve breakfast?

Yep, buffet brekkie is on offer daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Shangri-La Jakarta?

No, Shangri-La Jakarta does not offer an airport shuttle service.

Is there a bar or restaurant at Shangri-La Jakarta?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Shangri-La Jakarta?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Shangri-La Jakarta?

No, pets and service animals are not allowed.

Shangri-La Jakarta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 383 out of 566 reviews" "
Rating 8 - Good. 141 out of 566 reviews" "
Rating 6 - Okay. 31 out of 566 reviews" "
Rating 4 - Poor. 7 out of 566 reviews" "
Rating 2 - Terrible. 4 out of 566 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Emi in the breakfast restaurant brought me a ginger tea for my cough that was super nice
Stayed 1 night in Dec 2023

6/10 Okay

Mustafa

Stayed 1 night in Dec 2023

10/10 Excellent

Shuhao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Nadiem

Liked: Cleanliness, staff & service, property conditions & facilities
It was a return trip after many years and good to see Shangri-la has kept it's standards for good service and personalized hospitality.
Stayed 1 night in Nov 2023

10/10 Excellent

firmansyah Luasan

Stayed 1 night in Oct 2023

10/10 Excellent

Gautam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay at Shangri La. would definitely recommend.
Stayed 3 nights in Oct 2023

8/10 Good

Stephane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Dhiraj

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place with fantastic staff all across
Excellent service made me feel like at home and welcomed
Stayed 3 nights in Oct 2023

8/10 Good

Phillip, Sugar Land

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff really stood out with their services however during my stay the hotel was so busy that food options weren’t always replenished in time, sometimes not at all during breakfast.
Stayed 4 nights in Jul 2023

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service very friendly and checked on us to see all ok.
Stayed 4 nights in Apr 2023