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Banyan Tree Bintan

5-star property
Jalan Teluk Berembang, Laguna Bintan, Bintan, Bintan Island 1800 796 370
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1.0 out of 5
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Hotel Description

A luxury stay in Bintan awaits you at Banyan Tree Bintan. You'll find Batam Centre Ferry Terminal and Desaru Beach in the region. Highlights at this beachfront hotel include 3 restaurants, 2 outdoor swimming pools, and a full-service spa.

A day of pampering can include hot stone massages, Swedish massages, and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Treetops, serves Indonesian cuisine and is open for breakfast, lunch, and dinner. Beach Pool Bar is the hotel's own bar, serving drinks along with light fare. Spend the day at the private beach where you'll find sun loungers, and enjoy the onsite golf course and kids' club. Other amenities include free WiFi in public areas, a conference center, and a coffee shop/cafe. There's also limited parking, along with the convenience of a ferry terminal shuttle.

Sights within a 10-minute drive of this 5-star Bintan hotel include Pulau Marawang and Bandar Bentan Telani Ferry Terminal.

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Banyan Tree Bintan ratings based on 1 Verified Reviews

Review Summary
1.0 out of 5 1.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 1.0 out of 5.0

Guest reviews for Banyan Tree Bintan

Everyone (1)
1 out of 5

Hotel is dated

Pros: Saffron restaurant still of good quality.
Cons: Hotel needs a total refit
Location: Ria Bintan golf course was excellent!
Hotel is dated, maintenance is poor, housekeeping sloppy, golf course very tired and buggies and hotel cars also tired. Pricing for quality was extortionate!

Posted by , from Sydney on 18 Aug. 2015

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About the Banyan Tree Bintan

Location Jalan Teluk Berembang, Laguna Bintan, Bintan, Bintan Island 29155

Property Features

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Summer fun is a breeze at Banyan Tree Bintan, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools, and enjoy a treatment at the full-service spa. There are 3 restaurants on site, along with a coffee shop/café. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a garden and a terrace. This 5-star Bintan hotel is smoke free.

  • 1 floor
  • 64 guestrooms or units
  • 3 dining venues
  • 1453 sq ft of conference space
  • 135 sq m of conference space
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Property shuttles: Ferry terminal shuttle

Room Amenities

Banyan Tree Bintan offers 64 accommodations with DVD players and minibars. Rooms open to balconies. Televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries. This Bintan hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • DVD player
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Treetops - This restaurant specializes in Indonesian cuisine and serves breakfast, lunch, and dinner.

Saffron - This restaurant specializes in Thai cuisine and serves dinner only.

The Cove - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.

Beach Pool Bar - This beachfront bar serves light fare only.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages
  • Hot stone massage
  • Swedish massage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 17
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the ferry terminal (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The unique architectural style of Banyan Tree Bintan Vilas may pose a potential risk for children below the age of 12 years. Guests with children should be advised that they will be required to read and sign a disclaimer form upon check-in. Guests should note that the hotel will not be responsible for any harm, injury, or loss that may be suffered by their child during the stay.

A two-way private car transfer between Bintan ferry terminal and the resort is available.

Guests must notify this property in advance of their anticipated arrival time.

Banyan Tree Bintan offers transfers from the ferry terminal (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 1512500.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Banyan Tree Bintan

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, Eurocard, and cash.

  • No lifts
  • Children stay free
  • Service animals not allowed
  • One child stays free
  • Car required
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 3
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: IDR 1512500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Banyan Tree Bintan
  • Banyan Tree Hotel Bintan
  • Bintan Banyan Tree
  • Banyan Tree Bintan Hotel
  • Banyan Tree Bintan Hotel Bintan
  • Banyan Tree Bintan Bintan Island, Riau Islands
  • Banyan Tree Bintan Hotel
  • Banyan Tree Bintan Bintan
  • Banyan Tree Bintan Hotel Bintan

You should know

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.