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4.3 out of 5

"Great service and attentiveness from staff. Hotel itself is very nice and worthy of a 4.5 star rating. Location is excellent, connected to the massive ... " More

By a verified traveller on Tue 16 Apr 2024

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Hotel Description

At One World Hotel, you'll be connected to a shopping center and within steps of 1 Utama. Highlights at this luxury hotel include 6 restaurants, a full-service spa, and an outdoor swimming pool.

A pampering day can include deep-tissue massages, Swedish massages, aromatherapy, and hydrotherapy along with access to the spa tub. The restaurant, Cinnamon Coffee House, is open for breakfast, lunch, and dinner. The Sphere Lounge is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the indoor swimming pool, gym, outdoor tennis court, and sauna. Business travelers can take advantage of meeting rooms, conference space, and a business center. Plus you'll find free WiFi in public areas, a kids' swimming pool, and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute drive of this 5-star Bandar Utama hotel include Mid Valley Megamall and University of Malaya.

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$139* Per night/room 20 Apr. - 21 Apr.

Executive Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

One World Hotel ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for One World Hotel

Everyone (1) Couples (1) Family (2)
4 out of 5
Great service and attentiveness from staff. Hotel itself is very nice and worthy of a 4.5 star rating. Location is excellent, connected to the massive 1 Utama shopping centre and the Bandar Utama MRT station. Gym is very well equipped and maintained for a hotel gym and the pool is nice though a little small. However our bathroom smelled like stale cigarettes (even though it is a non smoking hotel so sombody may have been smoking near air conditioning vents) and did not dissipate through the night which actually made me sick from the smell especially as it seeped from the bathroom to our room. The hotel though moved us to another bigger room as a result with no further issues.

Posted by on 16 Apr. 2024

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Comment from Hotel Management

17 Apr. 2024 by The Management of One World Hotel

Dear Bobby,Warmest Greetings from One World Hotel!Thank you very much for taking the time to share your experience with us.Please accept our sincere apologies for the shortcomings and disappointments you have encountered during your stay with us. Rest assured that we will continue to work to deliver the warm hospitality and excellent service that reflects One World Hotel’s hospitality.We hope to be of service to you again in future.Thank you.Best RegardsThe Management of One World Hotel

5 out of 5
Every thing was my satisfaction nothing less I'd be back sometime soon..thank you for my wonderful time. While my stay....

Posted by on 30 Mar. 2024

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Comment from Hotel Management

2 Apr. 2024 by The Management of One World Hotel

Dear Rosalind Rita,Warmest Greetings from One World Hotel!Thank you for staying with us and for taking the time to provide us with your feedback.We are glad that your stay was pleasant and to your satisfaction. The comfort of our guests is our priority and we want to make every guest’s stay in our hotel a memorable one by providing outstanding services and facilities.We look forward to your return to the hotel soon!Thank you.Best RegardsThe Management of One World Hotel

5 out of 5
Staff were pleasant and courteous in every department The junior suite were comfortable and spacious and good amenities too

Posted by on 1 Feb. 2020

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Comment from Hotel Management

5 Feb. 2020 by one world hotel petaling jaya

Dear Valued Guest, Many thanks for your great review. We are thrilled that your stay with us was both memorable and enjoyable. With this said, we look forward to hosting you again soon.

3 out of 5
Train commuters who walk through the hotel lobby and using the hotel lobby facilities eg toilets do not give the hotel a 5 star feeling . The hotel security and ambiance are significantly compromised. The staff at cinnamon cafe was unable to manage the crowd at breakfast, long queues and poor quality of food

Posted by on 31 Dec. 2019

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Comment from Hotel Management

31 Dec. 2019 by one world hotel petaling jaya

Dear Valued Guest, First and foremost, thank you for your visit to One World Hotel Petaling Jaya and for your feedback. Please be assured that we will definitely look into your comments for improvements to be made. With this said, we are happy to have been at your service and look forward to the opportunity to welcome you back as we strive to serve you better in the future. Till then, best regards.

Property Features

One World Hotel offers its guests a full-service spa, an outdoor tennis court, and a waterslide. There are 6 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A business center, meeting rooms, and limo/town car service are available. An outdoor pool, an indoor pool, and a children's pool are also featured at the luxury One World Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 5-star Petaling Jaya hotel.

  • 438 guestrooms or units
  • 20 levels
  • 6 dining venues
  • Meeting rooms
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Grocery/convenience store
  • Laundry facilities
  • In-room childcare (surcharge)
  • Babysitting or childcare
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: MRT Bandar Utama SBK09 (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

One World Hotel offers 438 air-conditioned accommodations with minibars (stocked with some free items) and espresso makers. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Cinnamon Coffee House - This restaurant serves breakfast, lunch, and dinner.

Zuan Yuan - This restaurant serves lunch and dinner. Open daily.

Kura - This restaurant specializes in sushi and serves lunch and dinner. Open daily.

The Sphere Lounge - This lobby lounge serves light fare only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Spa tub in spa
  • Massages
  • Deep tissue massage
  • Swedish massage
  • Reflexology
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

One World Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 160 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at One World Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • Children stay free
  • Service animals not allowed
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free - maximum age 6
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 88 for adults and MYR 44 for children
  • Airport shuttle fee: MYR 80 per person
  • Airport shuttle fee per child: MYR 80 (from 1 to 8 years old)
  • Rollaway bed fee: MYR 160 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel One World
  • One World Hotel Sdn Bhd Petaling Jaya
  • One World Hotel Petaling Jaya
  • One World Petaling Jaya
  • 1 World Hotel
  • One World Sdn Bhd Petaling Jaya
  • One World Sdn Bhd
  • One World Hotel Sdn Bhd
  • One World Hotel Hotel
  • One World Hotel Petaling Jaya
  • One World Hotel Hotel Petaling Jaya

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.