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4.3 out of 5

"Staff very extremely helpful. Always pleasant " More

By a verified traveller on Mon 18 Mar 2024

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Hotel Description

A luxury stay in the heart of Albury awaits you at Quest Albury. Within steps you'll find Albury Library Museum and Kitabisa Gallery within a short 5-minute stroll. Highlights at this aparthotel include a full-service spa, a restaurant, and in-room kitchenettes.

You can enjoy an LED TV with digital channels, and each apartment features a washer/dryer, free WiFi, and a safe. A kitchenette comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Room service, Netflix, and a hair dryer are also available.

The restaurant, 2640, is open for breakfast, brunch, lunch, and dinner. The aparthotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free WiFi in public areas, a gym, and a coffee shop/cafe. Each morning full breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of free parking nearby.

Sights within a 15-minute walk of this Albury aparthotel include Murray Art Museum Albury and Albury Botanic Gardens.

Studio- Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$191* Per night/room 28 Apr. - 29 Apr.

One Bedroom Executive Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

One Bedroom Accessibility Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two Bedrooms Executive Apartment

Bed Count 2 King Beds Maximum Occupancy 4 Max

Three Bedroom Apartment

Bed Count 3 King Beds Maximum Occupancy 6 Max

Quest Albury ratings based on 673 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Albury

Everyone (352) Couples (172) Business (3) Family (135) Other (1)
5 out of 5
Staff very extremely helpful. Always pleasant

Posted by , from Epsom on 18 Mar. 2024

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Comment from Hotel Management

19 Mar. 2024 by Lincoln

Hi Stephen, We are so thrilled that our staff were friendly and helpful during your stay. We our so proud of our staff and how they look after guests, ensuring the highest level of guest experience possible. We look forward to seeing you return very soon. Kind regards,Lincoln Morrison

1 out of 5

Posted by on 17 Mar. 2024

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Comment from Hotel Management

19 Mar. 2024 by Lincoln

Hi Katherine, We are terribly sorry to hear your stay with us was not to the standard which you expect from Quest hotels. please feel free to email or call us directly to discuss what exactly was disappointing about your stay and what we can do improve your stay next time. I look forward to hearing back from you. Kind regards,Lincoln Morrison

5 out of 5

Posted by on 16 Mar. 2024

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Comment from Hotel Management

19 Mar. 2024 by Lincoln

Hi Lea, Thank you so much for such a fantastic review. We hope you enjoyed Albury and the surrounding areas while you were here. We are excited to see you return to Quest Albury very soon. Kind regards,Lincoln Morrison

1 out of 5
Very noisy with an altercation outside our room in the lane between young people and the police between 2am and 3am. The property needs updating - it feels old and "tired". Staff were helpful.

Posted by on 9 Mar. 2024

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Comment from Hotel Management

19 Mar. 2024 by Lincoln

Hi Linden, We are terribly sorry to hear that your sleep was disrupted due to an external incident which occurred outside of the hotel. We are in the middle of a full hotel refurbishment so we hope that once complete we can welcome you back very soon. Kind regards,Lincoln Morrison

3 out of 5

Posted by on 5 Mar. 2024

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Comment from Hotel Management

25 Mar. 2024 by Lincoln

Hi Geoffrey, Thank you so much for your review. We hope you had a lovely time visiting Albury. We hope we can improve your score next time you visit Quest Albury. We are currently undergoing a full hotel refurbishment, we hope you can return to see our wonderful improvements once complete. Kind regards,Lincoln Morrison

4 out of 5
Good location, courteous staff

Posted by on 28 Feb. 2024

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Comment from Hotel Management

5 Mar. 2024 by Lincoln

Anne, We are very grateful for your wonderful response. We are very pleased to hear you enjoyed your stay with us. We look froward to seeing you return to Quest Albury very soon. Kind regards,Lincoln Morrison

3 out of 5

Posted by , from Broadmeadow on 20 Feb. 2024

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Comment from Hotel Management

25 Mar. 2024 by Lincoln

Hi, Thank you for you review. We hope you enjoyed your stay with us at Quest Albury. We look forward to seeing you return again very soon. Kind regards,Lincoln Morrison

4 out of 5
Good location

Posted by on 11 Feb. 2024

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Comment from Hotel Management

13 Feb. 2024 by Lincoln

Hi Andrew, Thank you so much for your fantastic 4/5 review. We are thrilled to hear you enjoyed your stay with us. Warm regards,Lincoln Morrison

5 out of 5
The rooms are a great size, very clean and heaps of amenities. The staff and service was amazing. The location is great, short walk to shops, cafes, pubs.

Posted by on 6 Jan. 2024

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Comment from Hotel Management

8 Jan. 2024 by Lincoln

Hi Narelle, Many thanks for your wonderful 5/5 review. We are thrilled about your response. We love where we live and work and we are so glad you enjoyed being in Albury too. We hope to see you again soon. Warm regards,Lincoln Morrison

5 out of 5

Posted by on 22 Dec. 2023

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Comment from Hotel Management

26 Dec. 2023 by Lincoln

Hi Con, Many thanks for your wonderful review. We hope to welcome you back to Quest Albury in the near future. Kind regards,Lincoln Morrison

Property Features

Quest Albury offers its guests a full-service spa and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Spa services, a library, and a terrace are also featured at the luxury Quest Albury. Smoking is allowed in designated areas at this 4-star Albury aparthotel.

  • 1 building
  • 104 guestrooms or units
  • 4 levels
  • Built in 2008
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Train station: Albury Station (1.4 km / 0.9 mi)

Room Amenities

Quest Albury offers 104 accommodations with washers/dryers and minibars. 40-inch LED televisions come with premium digital channels and Netflix. Accommodations at this 4-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Albury aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchenette
  • Washer and dryer
  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Premium channels
  • Netflix
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Electric kettle
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

2640 - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Room service (during limited hours) is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 15.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Renewable energy source - solar
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Comprehensive recycling policy
  • Water dispenser use by guests actively encouraged

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 10–30 per person
  • Crib (infant bed) fee: AUD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Albury Quest
  • Albury Quest Apartments
  • Albury Serviced Apartments
  • Quest Albury
  • Quest Albury Serviced
  • Quest Albury Serviced Apartments
  • Quest Apartments Albury
  • Quest Serviced Apartments Albury
  • Serviced Apartments Albury
  • Quest Albury Serviced Apartments Apartment
  • Quest Albury Apartment
  • Quest Albury Albury
  • Quest Albury Aparthotel
  • Quest Albury Aparthotel Albury

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.