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Shangri-La Toronto

5.0 star property
Luxury spa aparthotel near CF Toronto Eaton Centre

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Shangri-La Toronto

Photo gallery for Shangri-La Toronto

Exterior
Suite (Garden) | View from room
Premier Room, 2 Queen Beds
Presidential Suite, Balcony (Shangri-La)
Lobby

Overview of Shangri-La Toronto

Reviews
9.4

Exceptional

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry

Explore the area

Map
188 University Avenue, Toronto, ON, M5H 0A3
  • Popular LocationMetro Toronto Convention Centre8 min walk
  • Popular LocationRogers Centre12 min walk
  • Popular LocationCN Tower12 min walk
  • AirportToronto, ON (YYZ-Pearson Intl.)27 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

View from room

Suite, 1 Bedroom, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Sofa bed
  • 59 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

View from room

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, Balcony (Shangri-La)

Presidential Suite, Balcony (Shangri-La)

Presidential Suite, Balcony (Shangri-La)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 204 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (Garden)

Suite (Garden)

Suite (Garden)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Terrace, City View

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Terrace, City View

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 48 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Sofa bed
  • 76 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite (Specialty)

Signature Suite (Specialty)

Signature Suite (Specialty)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 87 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, Balcony (Owner)

Premium bedding, minibar, in-room safe, desk

Presidential Suite, Balcony (Owner)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 102 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Fairmont Royal York
Pool
Spa
Pet-friendly
Kids pool
4.4 out of 5, Excellent, (4618)
The price is AU$510
for 1 night
includes taxes & fees
9 May - 10 May
Fairmont Royal York

About the area

Toronto

A luxury stay in the heart of Toronto awaits you at Shangri-La Toronto. Within steps you'll find Queen Street West and Metro Toronto Convention Centre within a 15-minute stroll. Highlights at this eco-friendly aparthotel include 2 restaurants, 2 bars/lounges and a full-service spa. .Each apartment is soundproofed and features an LCD TV with satellite channels, along with free WiFi, an iPad and a separate bath and shower. The minibar provides refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include a soaking tub and a rainfall showerhead, while premium bedding and a pillow menu invite a good night's rest. A coffee/tea maker, free local calls and free bottled water are also available. .A day of pampering at Miraj Hammam Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Bosk, is open for breakfast, lunch and dinner. Lobby Lounge is the aparthotel's own lobby lounge, serving drinks along with breakfast. Enjoy the indoor swimming pool, 24-hour gym, Turkish bath/hammam and Hot tub. Meeting rooms, a 24-hour business centre, and conference space are among the business amenities offered. Other amenities include free WiFi in public areas, a sauna and a coffee shop/cafe. Each morning full breakfast is served between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute walk of this 5-property class Downtown Toronto aparthotel include CF Toronto Eaton Centre and Rogers Centre.

What's nearby

  • Metro Toronto Convention Centre - 8 min walk
  • CF Toronto Eaton Centre - 10 min walk
  • Rogers Centre - 12 min walk
  • Scotiabank Arena - 12 min walk
  • CN Tower - 12 min walk

Getting around

  • King St West at University Ave West Side Stop - 3 min walk
  • Union Station - 9 min walk
  • Toronto, ON (YTZ-Billy Bishop Toronto City) - 12 min drive

Restaurants

  • Elephant & Castle - 2 min walk
  • Pizzeria Libretto - 3 min walk
  • Cafe Landwer - 2 min walk
  • Tim Hortons - 1 min walk
  • Soho House - 1 min walk

About this property

Shangri-La Toronto

Luxury spa aparthotel near CF Toronto Eaton Centre
Shangri-La Toronto offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A 24-hour fitness centre, a sauna, and spa services are also featured at the luxury Shangri-La Toronto. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Toronto aparthotel is smoke free.

  • 202 guestrooms or units
  • 66 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2012
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
Shangri-La Toronto offers 202 accommodations with iPads and minibars. Beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Miraj Hammam Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Russian, Spanish

Property amenities

Restaurants on site

  • Bosk
  • Giovane Caffe
  • Lobby Lounge

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
For more details, please contact the property using the information on the booking confirmation
The hotel's main entrance is located on 124 Simcoe St. between Richmond Street and Adelaide Street. Guests driving to the property should contact this property in advance.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets: CAD 125 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CAD 56 for adults and from CAD 56 for children
  • Airport shuttle fee: CAD 199 per vehicle (return)
  • Valet parking fee: CAD 68 per night (in/out privileges)
  • Pet fee: CAD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Shangri-la Toronto
Shangri-la Hotel Toronto
Shangri-la Toronto
Shangri-la Toronto Hotel
Toronto Hotel Shangri-la
Toronto Shangri-la
Toronto Shangri-la Hotel
Shangri la Hotel Toronto

Frequently asked questions

What is the cancellation policy at Shangri-La Toronto?

Shangri-La Toronto offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shangri-La Toronto?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at Shangri-La Toronto on 19 May 2024 start from AU$844.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shangri-La Toronto?

Yep, Shangri-La Toronto has valet parking with in/out privileges for CAD 68 per night.

Are there any beaches close to Shangri-La Toronto?

The closest beach to Shangri-La Toronto is Sugar Beach (1.7 km).

Is there a spa on site at Shangri-La Toronto?

Yep, Miraj Hammam Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Shangri-La Toronto have a pool?

Shangri-La Toronto has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana.

What luxury perks are available at Shangri-La Toronto?

This property features a full-service spa, as well as a soaking tub and premium bedding.

What makes Shangri-La Toronto a romantic place to stay?

1 hot tub and al fresco dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Shangri-La Toronto.

Are there hot tubs in the rooms at Shangri-La Toronto?

No, but there are deep-soaking baths in the guestrooms.

Does Shangri-La Toronto serve breakfast?

Yeah, full breakfast is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Shangri-La Toronto?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Shangri-La Toronto?

Yep, you can grab a meal at Shangri-La Toronto's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Shangri-La Toronto?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Shangri-La Toronto?

Cats and dogs are welcome at Shangri-La Toronto, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 23 kg per pet.

Shangri-La Toronto Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 809 out of 1001 reviews" "
Rating 8 - Good. 109 out of 1001 reviews" "
Rating 6 - Okay. 46 out of 1001 reviews" "
Rating 4 - Poor. 20 out of 1001 reviews" "
Rating 2 - Terrible. 17 out of 1001 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Stayed 3 nights in Jan 2024

10/10 Excellent

Hillary

Stayed 1 night in Jan 2024

10/10 Excellent

Amanpreet

Stayed 2 nights in Jan 2024

10/10 Excellent

Stephan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Jan 2024

6/10 Okay

Paul

Stayed 1 night in Dec 2023

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Caroline

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Nick

Liked: Property conditions & facilities
Stayed 6 nights in Dec 2023

6/10 Okay

Geoff

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed on New Year's Eve. Couldnt get a drink in the lounge because they closed it for a party starting several hours later. Had to walk down the street to a bar for a drink. When we returned at 11:30pm party was still going and still couldnt get a drink without paying big fee for party that was just about over. Went to the room to discover they had suspended room service due to the same party. Decided to watch the ball drop on tv but tv signal died at 5 to 12. Dont stay on new years eve unless you sign up for the party, all other guests dont het any service.
Stayed 1 night in Dec 2023

10/10 Excellent

Ravinder

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
amazing staff , stay was incredible !
Stayed 3 nights in Dec 2023