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4.5 out of 5

"Gorgeous accomodation the beds and pillows so comfortable. Very helpful staff! " More

By a verified traveller on Sun 17 Mar 2024

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Hotel Description

A luxury stay in the heart of Sydney awaits you at The Fullerton Hotel Sydney. Within steps you'll find Theatre Royal and Pitt Street Mall. Highlights at this hotel include a full-service spa, a restaurant, and a 24-hour gym.

The restaurant, The Place, is open for breakfast, lunch, and dinner. The Bar is the hotel's own lobby lounge, serving drinks along with lunch and light fare. 22604 square feet (2100 square meters) of event facilities include 15 meeting rooms and conference space, and other business amenities include a business center. Other amenities include free WiFi in public areas, a gym, and a coffee shop/cafe. Each morning full breakfast is served between 6:00 AM and 11:00 AM. There's also the convenience of valet parking.

Sights within a 10-minute walk of this 5-star Sydney Central Business District hotel include Sydney Tower Eye and Hyde Park Barracks Museum.

Tower Superior King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$287* Per night/room 2 Apr. - 3 Apr.

Heritage Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite (Club Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Heritage Superior King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Tower Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Deluxe King Room (Club Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Fullerton Hotel Sydney ratings based on 371 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Fullerton Hotel Sydney

Everyone (160) Couples (115) Family (59)
5 out of 5
.

Posted by on 18 Mar. 2024

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5 out of 5
Gorgeous accomodation the beds and pillows so comfortable. Very helpful staff!

Posted by on 17 Mar. 2024

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Comment from Hotel Management

17 Mar. 2024 by Rob Weeden - General Manager

Dear JoanneOur housekeeping team will love reading your comments this morning. Thank you so very much.

4 out of 5
I thought I was purchasing a room with a view of the clock, not a view of a roof and air conditioning unit. Very disappointed!!

Posted by on 17 Mar. 2024

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Comment from Hotel Management

17 Mar. 2024 by Rob Weeden - General Manager

Dear KirstyThank you for choosing to stay with us and I am sorry that we did not meet your view expectations.

5 out of 5
Excellent, friendly surface. Large clean rooms.

Posted by on 17 Mar. 2024

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Comment from Hotel Management

17 Mar. 2024 by Rob Weeden - General Manager

Terrific! Thank you so much Stephen.

5 out of 5

Posted by on 10 Mar. 2024

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Comment from Hotel Management

12 Mar. 2024 by Rob Weeden - General Manager

Thank you Megan, it has been wonderful having you with us.

5 out of 5
Loved the connection to history that is well preserved

Posted by on 7 Feb. 2024

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Comment from Hotel Management

7 Feb. 2024 by Rob Weeden - General Manager

Dear Lorraine Fabulous to have you with us and we are so glad that you love our NSW and Australian history too.We look forward to welcoming you back.

5 out of 5
Met our needs beautifully.

Posted by on 6 Feb. 2024

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Comment from Hotel Management

7 Feb. 2024 by Rob Weeden - General Manager

Dear MargaretThank you for choosing to stay with us.

5 out of 5
Its my home away from home. Team remembers my name and always professional.

Posted by on 6 Feb. 2024

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Comment from Hotel Management

6 Feb. 2024 by Rob Weeden - General Manager

fantastic! It's terrific to have you with us Ric.

5 out of 5

Posted by on 29 Jan. 2024

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Comment from Hotel Management

30 Jan. 2024 by Rob Weeden - General Manager.

Thank you Brooke it has been wonderful to have you with us.

5 out of 5

Posted by on 23 Jan. 2024

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Comment from Hotel Management

31 Jan. 2024 by Rob Weeden - General Manager

Thank you so much for your review, rating, and feedback.

About the The Fullerton Hotel Sydney

Location 1 Martin Place, Sydney, NSW 2000

Property Features

The Fullerton Hotel Sydney offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and 15 meeting rooms are available. Event space at this hotel measures 22604 square feet (2100 square meters) and includes conference space. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury The Fullerton Hotel Sydney. Parking is available for a fee. This 5-star Sydney hotel is smoke free.

  • 416 guestrooms or units
  • 31 levels
  • 2 buildings
  • 22604 sq ft of conference space
  • 2100 sq m of conference space
  • Built in 1999
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Sydney Circular Quay Station (1.5 km / 1 mi)
  • Metro station: Martin Place Station (0.3 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Fullerton Hotel Sydney offers 416 accommodations with DVD players and minibars. A pillow menu is available. 37-inch Smart televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Housekeeping is provided daily.

  • Deep soaking tub
  • Minibar
  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • DVD player
  • Coffee maker
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:00 AM.

The Place - This restaurant serves breakfast, lunch, and dinner.

The Bar - This lobby lounge serves lunch and light fare. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 12
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 45 per person
  • Secured self parking fee: AUD 66 per night (in/out privileges)
  • Covered valet parking fee: AUD 115 per night (in/out privileges)
  • Nearby parking fee: AUD 25 per night (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.00 per night
  • Credit card charges are subject to a surcharge of 1.85 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sydney Westin
  • Westin Hotel Sydney
  • Westin Sydney
  • Westin Sydney Hotel
  • Westin Sydney Hotel Sydney
  • The Westin Sydney
  • The Fullerton Sydney Sydney
  • The Fullerton Hotel Sydney Hotel
  • The Fullerton Hotel Sydney Sydney
  • The Fullerton Hotel Sydney Hotel Sydney

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.