4.6 out of 5

"Unfortunately I was charged twice for my stay. It took 5 days to get my money back! Disappointing. " More

By a verified traveller on Sat 01 Sep 2018

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Hotel Description

A luxury stay in the heart of Sydney awaits you at The Grace Hotel. Within a short 5-minute stroll, you'll find Pitt Street Mall and Theatre Royal. Highlights at this hotel include a restaurant, an indoor swimming pool and a conference centre.

All 382 rooms feature free WiFi, LED TVs and coffee/tea makers. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Nice touches include slippers and designer toiletries. Additionally, free newspapers, safes and hairdryers are available.

The buffet restaurant, Grace Brasserie, is open for breakfast and lunch. Added amenities include free WiFi in public areas, a fitness centre and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of self parking.

Places within a short walk of this 4.5-star Sydney Central Business District hotel include SEA LIFE Sydney Aquarium and Westfield Shopping Centre.

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$154 per night

Signature Deluxe King (deluxe, newly refurbished)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Signature Superior King (newly refurbished)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Grace Hotel ratings based on 3,389 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Grace Hotel

Everyone (1890) Couples (1161) Business (25) Family (299) Other (2)
4 out of 5

Posted by on 21 May 2019

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4 out of 5
Great hotel to stay. Only complaint but an important one is the complete lack of any towel rails for bath towels and the hand towel in the bath room (a hook behind the door doesn't make up) and the lack of a safety rail in the shower in case of slipping.

Posted by on 16 May 2019

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4 out of 5

Posted by on 13 May 2019

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4 out of 5

Posted by on 10 May 2019

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5 out of 5
Great location close to shopping, restaurants, Darling Harbour & Hyde Park. Fantastic decor in main guest areas

Posted by on 8 May 2019

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4 out of 5

Posted by on 7 May 2019

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5 out of 5
Centrally located to CBD, Darling Harbour and railway station.

Posted by on 5 May 2019

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4 out of 5

Posted by on 3 May 2019

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4 out of 5

Posted by on 28 Apr. 2019

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4 out of 5

Posted by on 28 Apr. 2019

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Property Features

There's a restaurant on site. Public spaces have free WiFi. The Grace Hotel offers its guests an indoor pool and a fitness centre. A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury The Grace Hotel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Sydney hotel is smoke free.

  • 382 guestrooms or units
  • 11 levels
  • Dining venue
  • Childcare (surcharge)
  • Terrace on the roof
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (11.8 km / 7.4 mi)
  • Train station: Sydney Circular Quay Station (1.3 km / 0.8 mi)
  • Metro station: Wynyard Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Grace Hotel offers 382 forms of air-conditioned accommodation with minibars and a safe. 49-inch LED televisions come with pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include complimentary slippers, designer toiletries, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Grace Brasserie – This buffet restaurant serves breakfast and lunch.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 90.0 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Only service animals are allowed
  • Union Pay

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 32 per person (approximately)
  • Self-parking fee: AUD 55.00 per day
  • Late check-out fee: AUD 60 (subject to availability)
  • Rollaway bed fee: AUD 90.0 per night
  • On-site credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grace Hotel Sydney
  • Grace Hotel
  • Grace Sydney
  • Sydney Grace Hotel

You should know

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.