4.7 out of 5

"Lovely comfortable accommodation. Very spacious unit. Very convenient location " More

By a verified traveller on Sun 19 Aug 2018

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Hotel Description

A luxury stay in the heart of The Rocks awaits you at Quay West Suites Sydney. Within just a 10-minute stroll, you'll find Museum of Contemporary Art and The Rocks Markets. Highlights at this aparthotel include a restaurant, an indoor swimming pool and in-room kitchens.

You can enjoy a TV with satellite channels, and each apartment features a washer/dryer, free WiFi and a sofa bed. A kitchen comes with a fridge, a microwave and a hob, making in-room dining convenient, and the minibar provides refreshments. Nice touches to enhance your stay include bathrobes, slippers and free toiletries. A dining area, a sitting area and 24-hour room service are also available.

The bistro, The Quartier Bistro & Bar, serves French cuisine and is open for breakfast, lunch and dinner. The aparthotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the fitness centre and sauna. Added amenities include free WiFi in public areas, a coffee shop/café and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7 AM and 11 AM. There's also the convenience of valet parking.

Sights within a 10-minute walk of this 5-star The Rocks aparthotel include Circular Quay and Sydney Observatory.

Suite, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$230 per night

Apartment, 1 Bedroom, Harbour View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Apartment, 2 Bedrooms, Harbour View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Quay West Suites Sydney ratings based on 820 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quay West Suites Sydney

Everyone (349) Couples (138) Business (1) Family (328)
4 out of 5

Posted by on 12 May 2019

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Comment from Hotel Management

14 May 2019 by James

Thank you for your review and feedback following your stay with us at Quay West Suites Sydney. The team and I are pleased you enjoyed your stay and look forward to welcoming you back again soon for another enjoyable stay. Kind Regards, James Ferguson General Manager

5 out of 5
Breath taking views, friendly service, enjoyed the pool & spa, everything was perfect 😊

Posted by on 5 May 2019

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Comment from Hotel Management

8 May 2019 by James

Thank you for your review. The team and I are thrilled you enjoyed our views of Sydney Harbour and found the service outstanding during your stay We look forward to seeing you again soon. Kind Regards, James Ferguson General Manager

5 out of 5
Brilliant location and views for the whole family. Large rooms. Amazing quality for the price. Only disappointing thing was learning that the bar was closed for the whole of Easter weekend, upon arrival. Having a bar onsite was one of the attractive factors for us, so it was disappointing to find out it was closed. Everything else was brilliant.

Posted by on 2 May 2019

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Comment from Hotel Management

2 May 2019 by James

Thank you for your review and choosing to stay with us for your recent visit to the area. The team and I value your feedback following your stay with us and have passed on your comments regarding the bar being closed. We hope to see you return to us again in the very near future. Kind Regards, James Ferguson General Manager

2 out of 5
Generous sized room. Nice location close to The Rocks.

Posted by on 1 May 2019

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Comment from Hotel Management

2 May 2019 by James

Thank you for your review and choosing to stay at Quay West Suites Sydney for your recent visit to the area. The team and I hope to be able to welcome you back again in the very near future. Kind Regards, James Ferguson General Manager

4 out of 5
Great Location close to shops transport, amazing views in hotel room, friendly staff.

Posted by on 28 Apr. 2019

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Comment from Hotel Management

3 May 2019 by James

Dear s, Thank you for your review and choosing to stay with us at Quay West Suites Sydney. We are pleased you enjoyed your stay and hope to see you return to us again in the very near future. Kind Regards, James Ferguson General Manager

5 out of 5
Room was well appointed. All equipment in kitchen was great. View fantastic

Posted by on 23 Apr. 2019

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Comment from Hotel Management

3 May 2019 by James

Thank you for your review and choosing to stay with us at Quay West Suites Sydney. We are pleased you enjoyed your stay and hope to see you return to us again in the very near future. Kind Regards, James Ferguson General Manager

5 out of 5

Posted by on 22 Apr. 2019

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Comment from Hotel Management

23 Apr. 2019 by James

Thank you for your review and choosing to stay at Quay West for your recent visit to the area. We are pleased you enjoyed your stay and all the facilities we have here at the hotel. The team and I look forward to welcoming you back again soon. Kind Regards, James Ferguson General Manager

5 out of 5
Loved everything, staff were great, brekkie fab everything seamless

Posted by on 19 Apr. 2019

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Comment from Hotel Management

23 Apr. 2019 by James

Thank you for your review and choosing to stay at Quay West for your recent visit to the area. We are pleased you had such a seamless and enjoyable stay with us. The team and I look forward to welcoming you back again soon. Kind Regards, James Ferguson General Manager

5 out of 5
The suite was amazing and HIGHLY recommended for families. Having such a spectacular view really made our stay special. The suite was spacious and the daily room cleaning was a special touch.

Posted by on 19 Apr. 2019

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Comment from Hotel Management

23 Apr. 2019 by James

Thank you for your review and choosing to stay at Quay West for your recent visit to the area. We are pleased you enjoyed your stay and all the facilities we have here at the hotel. The team and I look forward to welcoming you back again soon. Kind Regards, James Ferguson General Manager

5 out of 5
The staff were amazing! The upgrade to the Penthouse was so unexpected and we were so surprised and greatful! It meant a lot to us as my husband has brain cancer and this was a special getaway for us as a family. The concierge on the 2 nights was exceptional.

Posted by on 18 Apr. 2019

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Comment from Hotel Management

23 Apr. 2019 by James

Dear Ceej T, Thank you for your review and choosing to stay at Quay West for your recent visit to the area. We are thrilled you enjoyed your stay and the service you experienced was outstanding. The team and I look forward to welcoming you back again soon. Kind Regards, James Ferguson General Manager

Property Features

Quay West Suites Sydney offers its guests an indoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The luxury Quay West Suites Sydney also features tour or ticket assistance, concierge services, and laundry facilities. Parking is available for a fee. This 5-star The Rocks aparthotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 24 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Sofa bed
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (12.9 km / 8 mi)
  • Train station: Sydney Circular Quay Station (1.3 km / 0.8 mi)
  • Metro station: Wynyard Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Quay West Suites Sydney offers 90 forms of air-conditioned accommodation with washers/dryers and DVD players. This accommodation offers separate sitting areas and includes sofa beds. Televisions come with satellite channels. Accommodation at this 5-star aparthotel has kitchens with fridges, hobs, microwaves and separate dining areas. Bathrooms include a separate bath and shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. This The Rocks aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include minibars and a hairdryer. Housekeeping is provided on a daily basis.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Sitting area
  • Pull-out sofa bed
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • DVD player
  • Fridge
  • Microwave
  • Hob
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Separate shower and tub
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7 AM to 11 AM.

The Quartier Bistro & Bar – This bistro specialises in French cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the aparthotel include an indoor pool, a sauna and a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

Group Booking Policy: For bookings of 5 rooms or more, this property charges a 50% deposit, collected 30 days prior to arrival. Full payment is required 14 days prior to arrival. Cancellations or modifications are not permitted once full payment is received. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No rollaway/extra beds available
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 37 for adults and AUD 18 for children (approximately)
  • Valet parking fee: AUD 60 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 10.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quay West Suites Sydney Aparthotel The Rocks
  • Quay West Suites Sydney Aparthotel
  • Quay West Suites Sydney The Rocks
  • Quay West Hotel Sydney
  • Quay West Sydney
  • Quay West Suites Sydney Hotel Sydney
  • Quay West Suites Sydney The R