4.5 out of 5

"Excellent position next to Hyde Park. Furnishings were a bit dated but in good condition " More

By a verified traveller on Sun 02 Sep 2018

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Hotel Description

A luxury stay in the heart of Sydney awaits you at Pullman Sydney Hyde Park. Within a short 5-minute stroll, you'll find popular places like Hyde Park and Australian Museum. Highlights at this romantic hotel include a restaurant, an outdoor swimming pool and a 24-hour fitness centre.

You can enjoy LCD TVs with satellite channels, and all 241 soundproofed rooms feature free WiFi, coffee/tea makers and free newspapers. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and round-the-clock room service. Nice touches to enhance your stay include free toiletries, while pillowtop beds and premium bedding invite a good night's rest. Down comforters, safes and hairdryers are also available.

Windows on the Park is open for breakfast, lunch and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the spa tub and steam room. Conference space and a business centre are among the business amenities offered. Added amenities include free WiFi in public areas, a coffee shop/café and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 10:30 AM. There's also the convenience of valet parking.

Attractions within a 10-minute walk of this 5-star Sydney Central Business District hotel include Crown Street and Sydney Town Hall.

Superior Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$147 per night

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Pullman Sydney Hyde Park ratings based on 3,395 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pullman Sydney Hyde Park

Everyone (1562) Couples (1240) Business (14) Students (1) Family (573)
4 out of 5

Posted by on 22 May 2019

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Comment from Hotel Management

23 May 2019 by Melinda

Dear Anonymous, Thank you for rating the Pullman Sydney Hyde Park. We look forward to welcoming you back soon. Kind Regards, Melinda Lampier, General Manager

5 out of 5

Posted by on 15 May 2019

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Comment from Hotel Management

23 May 2019 by Melinda

Dear Anonymous, Thank you for rating the Pullman Sydney Hyde Park. I hope to have the chance to welcome you back soon. Kind regards, Melinda Lampier, General Manager

5 out of 5
I enjoyed it all especially the professional staff

Posted by on 12 May 2019

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Comment from Hotel Management

23 May 2019 by Melinda

Dear Anonymous, Thank you for your feedback from your recent stay at the Pullman Sydney Hyde Park. I appreciate your kind words about the team and look forward to welcoming you back soon. Kind Regards, Melinda Lampier, General Manager

5 out of 5
Stephen, it’s nice to see someone enjoy their work

Posted by on 11 May 2019

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Comment from Hotel Management

23 May 2019 by Melinda

Dear Anonymous, Thank you for taking the time to share feedback about Stephen, he is a true asset to our team and I am pleased that he looked after you during your stay. I hope to have the chance to welcome you back soon. King Regards, Melinda Lampier. General Manager

4 out of 5
Great location and view towards of the harbour and Sydney heads

Posted by on 7 May 2019

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Comment from Hotel Management

23 May 2019 by Melinda

Dear Anonymous, Thank you for sending your feedback through from your recent stay at the Pullman Sydney Hyde Park. We hope to have the chance to welcome you back soon. Kind Regards, Melinda Lampier, General Manager

4 out of 5

Posted by on 6 May 2019

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Comment from Hotel Management

23 May 2019 by Melinda

Dear Anonymous, Thank you for rating the Pullman Sydney Hyde Park. The team and I appreciate your rating and hope to have the chance to welcome you back soon. Kind Regards, Melinda Lampier, General Manager

5 out of 5
Rooms were surprisingly big. Large Tv with Music Max! Bonus...

Posted by on 5 May 2019

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Comment from Hotel Management

23 May 2019 by Melinda

Dear Anonymous, Thank you for sharing your wonderful feedback from your recent stay. The team and I are pleased you were satisfied with your stay and hope to welcome you back soon. Kind Regards, Melinda Lampier. General Manager

3 out of 5
Didn't get the bedding configuration we requested. Breakfast excellent.

Posted by on 4 May 2019

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Comment from Hotel Management

23 May 2019 by Melinda

Dear Anonymous, Thank you for taking the time to share your feedback from your recent stay. Allow me to sincerely apologise that we failed to meet your expectations. I have personally addressed your concerns with our team as this isn't something we pride ourselves on. I do hope to have the chance to welcome you back and provide you with a much more pleasant experience. Kind Regards, Melinda Lampier, General Manager

3 out of 5

Posted by on 2 May 2019

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Comment from Hotel Management

23 May 2019 by Melinda

Dear Anonymous, Thank you for rating the Pullman Sydney Hyde Park. The team and I hope to have the chance to welcome you back and provide you with the service we are renowned for. Kind Regards, Melinda Lampier. General Manager

4 out of 5
Great location for shopping and sights around CBD. Unfortunately lifts very slow and no in room movie service available.

Posted by , from Gold Coast on 30 Apr. 2019

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Comment from Hotel Management

30 Apr. 2019 by Melinda

Dear Vanessa, Thank you for sharing your feedback from your recent stay. I am pleased you enjoyed your stay and the amazing location of our hotel. I would however like to apologise for the delay in our lifts, as part of enhancing our guests experience we are currently undergoing a lift refurbishment which at times does cause some slight delays. I do however appreciate your patience and feedback and hope to have the chance to welcome you back soon. Kind Regards, Melinda :Lampier, General Manager

About the Pullman Sydney Hyde Park

Location 36 College Street, Sydney, NSW 2010

Property Features

As a guest of Pullman Sydney Hyde Park, you'll find an outdoor pool, a spa tub, a steam room, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Pullman Sydney Hyde Park. Parking is available for a fee. This 5-star Sydney hotel is smoke free.

  • 241 guestrooms or units
  • 23 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (10.3 km / 6.4 mi)
  • Train station: Sydney Central Station (1 km / 0.6 mi)
  • Metro station: Museum Station (0.3 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Pullman Sydney Hyde Park offers 241 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 10:30 AM.

Pullman Sydney Hyde Park has a restaurant serving breakfast, lunch and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Only service animals are allowed
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 34 for adults and AUD 17 for children (approximately)
  • Self-parking fee: AUD 55 per day
  • Valet parking fee: AUD 65 per day
  • Rollaway bed fee: AUD 70.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pullman Sydney Hyde Park Hotel
  • Pullman Hyde Park Hotel
  • Pullman Sydney Hyde Park
  • Pullman Hyde Park