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4.0 out of 5

"I was looking for a basic room and bathroom and didn’t want any extras or anything fancy. This was perfect and in a great price range " More

By a verified traveller on Wed 15 Jul 2020

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Hotel Description

1831 Boutique Hotel puts you in the center of Sydney, 0.6 km (0.3 mi) from Hyde Park and 0.6 km (0.4 mi) from Sydney Town Hall. Highlights at this hotel include a restaurant and in-room free WiFi.

The restaurant, Mrs Chan's Kitchen, serves Thai cuisine and is open for lunch and dinner. Charlie Chans Bar is the hotel's own pub, serving drinks along with lunch and dinner. Additionally, you'll find free WiFi in public areas, laundry facilities, and a microwave in a common area. There's also free self parking, along with the convenience of airport drop-off service.

Within a 30-minute walk of this 3.5-star Haymarket hotel, attractions include Circular Quay and Star Casino.

Deluxe Trio

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Trio Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Shoebox

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Matchbox

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Duo

Bed Count 1 Full Bed Maximum Occupancy 2 Max

1831 Boutique Hotel ratings based on 264 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for 1831 Boutique Hotel

Everyone (211) Couples (15) Business (5) Family (17)
5 out of 5
I was looking for a basic room and bathroom and didn’t want any extras or anything fancy. This was perfect and in a great price range

Posted by , from Sydney on 15 Jul. 2020

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Comment from Hotel Management

21 Jul. 2020 by Devyani

Hello Thank you for taking the time to review us at 1831 Boutique Hotel. We noticed you gave us a 5/5 rating which is fantastic! We are very happy that you enjoyed your experience in our hotel. We are very glad to read comments like yours, it pushes us to keep working hard. Please do not hesitate to contact us if you’re coming back Sydney, it is always a pleasure have guests like you!

2 out of 5
Cigarette Smoke drifted to our room We ordered a non smoking room We were upgraded but the same result Very unpleasant and unacceptable

Posted by , from Dee why on 9 Mar. 2020

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Comment from Hotel Management

9 Mar. 2020 by Luke

Hi Ken, Thank you sharing your experience with us. Please note that none of our rooms are smoking rooms, and our air con systems are driven from outside units on the roof of the hotel. I reviewed your feedback card left this morning and instantly went to your upgraded room to investigate whether or not there was a smell of cigarette smoke. I did not personally detect anything myself, however I appreciate some people have much more sensitive noses to others and i did notice you had the windows open, so it is entirely possible smoke from outside can enter if left open. Please accept my apologies that we were unable to meet your expectations on this occasion, and know we tried our very best to ensure your stay with us was an enjoyable as possible. If you do decide to give us another chance, please get in touch with me directly and i will personally see to it that you have an enjoyable stay at a great price. We wish you the very best with any further travel plans you may have. Luke - Front Office Manager

4 out of 5
Close to everything, it was very quiet, staff very friendly

Posted by on 8 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by Jess - GM

Thanks for your 4/5 review. We are so pleased to hear you had a pleasant stay with us and we hope to welcome you back very soon!

4 out of 5
Nice and spacious great cooling . Fantastic service

Posted by on 29 Feb. 2020

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Comment from Hotel Management

29 Feb. 2020 by Nemo

Good Morning, Thank you for choosing 1831 Boutique Hotel and we are pleased to hear that you received a fantastic service. Every good feedback from our guest is very important to us as it reminds us that we are heading in a right direction. I personally extend you an invitation to come and stay with us again and give us an opportunity to welcome you back. Thanks and Regards, Nirmohi Sasmile 1831 Boutique Hotel

4 out of 5
Convient central position good value for money.excellent staff, entrance Hall's rather tired.

Posted by on 24 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by Jess - GM

Thanks for taking the time to leave your feedback. We are so pleased to hear that overall, you enjoyed your stay with us. You will be pleased to know that we are in the process of refurbishing the halls and once completed they will look fantastic! Wishing you happy and safe travels and we hope to welcome you back on your next visit to Sydney.

5 out of 5
The location and value was great. Haymarket is a great area and the light rail is on your doorstep so accessing any of the main city destinations is easy

Posted by on 13 Feb. 2020

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Comment from Hotel Management

14 Feb. 2020 by Jess - GM

Thanks for your 5/5 review, Craig. We are so pleased to hear you enjoyed your stay with us and appreciated the fantastic area we are located in. Wishing you all the best for your travels and we hope to welcome you back very soon!

4 out of 5
We loved the heritage exterior and internal staircase is just gorgeous. Room 111 is small but the beds were comfortable and the cleanliness was lovely. Arrived late but staff were very accommodating.

Posted by on 26 Jan. 2020

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Comment from Hotel Management

4 Feb. 2020 by Jess - GM

Thanks for your 4/5 review, Lorene.hazell. We are very fortunate to be located in such a beautiful heritage building and we are so pleased to hear you enjoyed your stay with us. Wishing you safe and happy travels and we hope to welcome you back very soon.

5 out of 5
The renovations are make an older building surprisingly appealing. It was actually more spacious, comfortable and clean than expected. Would definitely recommend.

Posted by on 23 Dec. 2019

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Comment from Hotel Management

24 Dec. 2019 by Shreya

We are so glad that you enjoyed the stay. Hope to see you again :) Thanks

4 out of 5

Posted by on 6 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by Jess - GM.

Thanks for your 4/5 review. We are so pleased to hear you enjoyed your stay with us and we hope to welcome you back very soon. Happy Travels!

4 out of 5

Posted by on 6 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by Jess - GM.

Thanks for taking the time to leave a review. We are so pleased you had an enjoyable stay with us and we hope to welcome you back on your next visit to Sydney. Happy Travels!

Property Features

There's a restaurant on site. Public spaces have free WiFi. You'll find a business center on site. A shuttle from the hotel to the airport (available on request) is available for a fee. Tour/ticket assistance, multilingual staff, and concierge services are also featured at 1831 Boutique Hotel. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Sydney hotel.

  • 68 guestrooms or units
  • 4 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Offsite parking discounted rates available

Transport

  • Train station: Sydney Central Station (1.7 km / 1 mi)
  • Metro station: Capitol Square Light Rail Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport drop-off
  • Parking: Free self parking

Room Amenities

1831 Boutique Hotel offers 68 air-conditioned accommodations with minibars and safes. 82-cm LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Sydney hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • LCD television
  • Digital channels
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Mrs Chan's Kitchen - This restaurant specializes in Thai cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Charlie Chans Bar - This pub specializes in Thai cuisine and serves lunch and dinner. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 10:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 10:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 16 per person
  • Airport shuttle fee per child: AUD 16
  • Nearby parking fee: AUD 30 per day
  • Rollaway bed fee: AUD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Pensione
  • Hotel Pensione Sydney
  • Pensione Hotel
  • Pensione Sydney
  • Pensione Sydney Hotel
  • Sydney Pensione
  • Sydney Pensione Hotel
  • 1831 Boutique Hotel Hotel Haymarket
  • 1831 Boutique Hotel Haymarket
  • 1831 Boutique Hotel Hotel
  • Pensione Hotel Sydney
  • 1831 Boutique Hotel (formerly Pensione Hotel)
  • 1831 Boutique Hotel Haymarket
  • 1831 Boutique Hotel Hotel
  • 1831 Boutique Hotel Sydney
  • 1831 Boutique Hotel Hotel Sydney

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.