4.7 out of 5

"I have stayed in many big name hotels in many countries and in my opinion the Park Hyatt - Rocks would have be the best hotel in the world. " More

By a verified traveller on Mon 06 Aug 2018

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Hotel Description

A luxury stay in the heart of The Rocks awaits you at Park Hyatt Sydney. Within steps you'll find popular attractions like Overseas Passenger Terminal and The Rocks Markets. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool.

LED TVs with cable channels are featured in all 155 rooms, and you can enjoy free WiFi, free wired Internet and balconies. Minibars provide refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include soaking tubs and bathrobes, while premium linens invite a good night's rest. Additionally, iPod docks, DVD players and separate bathtubs and showers are available.

A relaxing visit to The Spa at Park Hyatt can include deep-tissue massages, Swedish massages, aromatherapy and mani/pedis along with access to the sauna. The Cafe, The Living Room, serves local cuisine. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the fitness centre, spa tub, sauna and free pool cabanas. 3520 square feet (327 square metres) of event facilities include conference rooms, and other business amenities include a business centre and limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/café and coffee/tea in a common area. Each morning full breakfast is served between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle.

Attractions within a short walk walk of this 5-star The Rocks hotel include Circular Quay and Sydney Harbour Bridge.

Room, 1 King Bed, Harbour View

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$955 per night

Quay Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, View (Opera View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, View (Opera View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Cove Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Park Hyatt Sydney ratings based on 54 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Park Hyatt Sydney

Everyone (23) Couples (29) Family (2)
5 out of 5
Magnificent. Watching the ferries dance in and out of Circular Quay, the sails of the Opera House as a backdrop and a glass of champagne in our hands was the perfect touch to celebrating our wedding anniversary. The Park Hyatt was perfect in every way.

Posted by on 2 Feb. 2019

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Comment from Hotel Management

7 Feb. 2019 by Marc

Thank you for choosing to celebrate your special anniversary with us at Park Hyatt Sydney. We are so pleased that you had a magnificent recent stay. We sincerely appreciate your feedback and comments and we look forward to welcoming you back on your next occasion! Best regards, Marc

5 out of 5

Posted by on 1 Feb. 2019

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Comment from Hotel Management

1 Apr. 2019 by Marc

Thank you for taking the time to provide us with your ratings. We truly appreciate it and cannot wait to welcome you back again in the near future.

5 out of 5
Fantastic location, room was beautiful and service was amazing

Posted by on 7 Jan. 2019

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Comment from Hotel Management

7 Jan. 2019 by Marc

Thank you for your fantastic feedback and we are so pleased that you had an enjoyable recent stay. We truly appreciate your review and we look forward to welcoming you back again in the near future. Best regards, Marc

5 out of 5

Posted by on 30 Sep. 2018

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Comment from Hotel Management

1 Oct. 2018 by Marc

Thank you very much for providing us with your ratings. We sincerely appreciate this and we look forward to welcoming you back again in the near future. Best regards, Marc

5 out of 5
I have stayed in many big name hotels in many countries and in my opinion the Park Hyatt - Rocks would have be the best hotel in the world.

Posted by , from Bathurst NSW on 6 Aug. 2018

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Comment from Hotel Management

7 Aug. 2018 by Marc

Dear Philip, Thank you for taking the time to provide us with your feedback following your recent visit. We are so pleased that you had an excellent experience and look forward to welcome you back again. Best regards,

4 out of 5
Very good experience good location good staff restaurant had excellent food ingredients very fresh

Posted by , from Sydney on 11 Jun. 2018

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Comment from Hotel Management

11 Jun. 2018 by Marc

Dear Tony, Thank you for taking the time to provide us with your feedback following your recent visit. We are so pleased that you had an excellent dining experience and look forward to welcome you back again. Best regards, Marc

5 out of 5

Amazing location with a spectacular view

Traveled to a lot of overseas destinations, but the best hotel is in our own city, Sydney. My husband and I were blown away by this hotel in every aspect. It is a special occasion hotel and we were lucky enough to have been there on Australia Day.

Posted by , from Sydney on 28 Jan. 2018

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Comment from Hotel Management

30 Jan. 2018 by Marc

Dear Jo, Thank you for providing us with your wonderful feedback following your recent stay. I was truly delighted to hear of your lovely stay. Your warm comments has been well received and I would be delighted to pass it onto the entire team. We look forward to welcome you back again to Park Hyatt Sydney in the near future.

5 out of 5

Very convenient location and wonderful views

The staff were absolutely superb - nothing was any trouble to them

Posted by , from Sydney on 17 Dec. 2017

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Comment from Hotel Management

17 Dec. 2017 by Marc

Dear David, Thank you for your lovely feedback following your recent stay. Your kind comments regarding our team has been well received and I would be delighted to pass it onto the entire team. We look forward to welcome you back again to Park Hyatt Sydney.

5 out of 5

Warm and friendly staff in an excellent hotel

Pros: Everything.
Cons: Rooms are pricey, but my personal view is that it's well worth it especially for special occasions.
Location: Smack bang on Sydney Harbour, it's the ultimate accommodation experience. Go see the Rocks markets over the weekend if you can.
I was compelled to write a quick note to say my partner and I spent our anniversary at the Park Hyatt on Saturday night. The staff made it a very special day, with a beautiful room, complimentary sparkling wine, a bouquet of lovely flowers and a personal card from the Hotel GM. We had a memorable stay and would unreservedly recommend this hotel to anyone. A platinum experience!

Posted by , from Sydney, Australia on 18 Sep. 2017

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Comment from Hotel Management

20 Sep. 2017 by Marc

Dear Scott, Warm greetings from Park Hyatt Sydney. Thank you for providing us with wonderful feedback following your recent stay with us in celebrating your anniversary. I was delighted to hear of your enjoyable and memorable stay with us. Your kind comments regarding our property, has been warmly received and I would be delighted to pass those onto my team. I understand how valuable your time is and I truly appreciate the effort you have gone to provide us with your kind comments. We look forward to welcoming you back to Park Hyatt Sydney again soon.

5 out of 5

Great room and perfect location

Absolutely wonderful stay and the spa treatments are a must

Posted by , from Sydney on 13 Apr. 2017

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Comment from Hotel Management

18 Apr. 2017 by Michelle Finney

Dear Leigh, Thank you for your wonderful feedback following your recent experience with us. We hope to welcome you back to Park Hyatt Sydney in future. Best wishes, Michelle Finney Personal Assistant to General Manager Park Hyatt Sydney

Renovations + Closures

The property will be renovating from 01 July 2019 until 31 July 2019 (completion date subject to change). The following areas are affected:

  • Swimming pool

The following facilities will be closed from 01 July 2019 until 31 July 2019 (dates subject to change):

  • Swimming pool

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Property Features

Park Hyatt Sydney offers its guests a full-service spa, an outdoor pool, and a spa tub. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a limo/town car service. Event space at this hotel measures 3520 square feet (327 square metres) and includes conference rooms. A fitness centre, a sauna, and spa services are also featured at the luxury Park Hyatt Sydney. A round-trip airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star The Rocks hotel is smoke free.

  • 1 building
  • 155 guestrooms or units
  • 4 levels
  • 3520 sq ft of conference space
  • 327 sq. m of conference space
  • Built in 1990
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (13.6 km / 8.5 mi)
  • Train station: Sydney Circular Quay Station (1.3 km / 0.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Park Hyatt Sydney offers 155 forms of air-conditioned accommodation with iPod docking stations and DVD players. Rooms open to balconies. Beds feature premium bedding. 32-inch LED televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room espresso makers and minibars. Bathrooms include a separate bath and shower with a deep soaking bath, a complimentary bathrobe, complimentary slippers and designer toiletries. This The Rocks hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • Deep soaking tub
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Films for purchase
  • DVD player
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.

The Living Room – This Cafe specialises in local cuisine and only serves light fare.

The Dining Room – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Open daily.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Onsite credit card payments are subject to a surcharge of 1.95% for Visa, MasterCard, American Express, Diners Card and Prepaid Debit Cards. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 45 for adults and AUD 22.50 for children (approximately)
  • Airport shuttle fee: AUD 140 per vehicle (one-way)
  • Valet parking fee: AUD 80 per day (in/out privileges)
  • On-site credit card charges are subject to a surcharge of 1.95 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Hyatt Sydney Hotel The Rocks
  • Park Hyatt Sydney Hotel
  • Park Hyatt Sydney The Rocks
  • Park Hyatt Sydney
  • Park Hyatt Sydney Hotel Sydney
  • Hyatt Sydney
  • Sydney Hyatt

You should know

  • Park Hyatt Sydney offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.