4.0 out of 5

"Staff were very good...From reception to room. resturaunt and bar... " More

By a verified traveller on Fri 28 Sep 2018

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Hotel Description

A luxury stay in the heart of Sydney awaits you at Novotel Sydney on Darling Harbour. Within steps you'll find International Convention Centre Sydney and Australian National Maritime Museum within a short 5-minute stroll. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge.

Flat-screen TVs with cable channels are featured in all 525 rooms, and you can enjoy free WiFi, in-room childcare and coffee/tea makers. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. You'll find nice touches like free toiletries and pillow menus to enhance your stay. Free newspapers, safes and hairdryers are also available.

The restaurant, The Ternary, is open for breakfast, lunch and dinner. Enjoy the fitness centre and outdoor tennis court. Other amenities include free WiFi in public areas, a coffee shop/café and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also self parking, along with the convenience of car rentals on site.

Within a 15-minute walk of this 4.5-star Darling Harbour hotel, attractions include SEA LIFE Sydney Aquarium and Sydney Town Hall.

Superior Room, 2 Double Size Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$181 per night

Executive Room, 1 Queen Size Bed, Darling Harbour View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Size Bed, City Skyline View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Size Beds, City Skyline View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 2 Double Size Beds, Darling Harbour View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 Queen Size Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Novotel Sydney on Darling Harbour ratings based on 979 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Sydney on Darling Harbour

Everyone (764) Couples (83) Business (3) Family (110)
5 out of 5
Really nice way to have a drink after work in the city, watch over Cockle Bay & Vivid. Easy to sleep in comfortable room afterwards. Beautiful breakfast & friendly staff.

Posted by on 25 May 2019

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5 out of 5
Location friendly staff clean had a restaurant on site nothing was a problem thank you

Posted by on 20 May 2019

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Comment from Hotel Management

23 May 2019 by Richard Holt

Dear Guest, Thank you for choosing to stay at Novotel Sydney Darling Harbour. I am glad to read you enjoyed your stay. We look forward to welcoming you back to the hotel soon. Kind Regards, Richard Holt General Manager

4 out of 5
The staff were wonderful. The bathroom in the room was a bit run down and could have been cleaner.

Posted by on 20 May 2019

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Comment from Hotel Management

23 May 2019 by Richard Holt

Dear Guest, Thank you for taking the time to share feedback from your recent stay with us. I will share your comments with our Executive Housekeeper as it allows us to improve on the concerns you have raised, providing future guests with a high quality product Novotel is renowned for. Kind Regards, Richard Holt General Manager

5 out of 5

Posted by on 20 May 2019

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Comment from Hotel Management

22 May 2019 by Richard Holt

Dear Guest, Thanks for leaving us with feedback! Kind Regards, Richard Holt General Manager

5 out of 5
Very enjoyable stay.. view from our room was spectacular!!! Fireworks on Saturday night was a added bonus!! Would definitely stay here again.

Posted by on 13 May 2019

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Comment from Hotel Management

16 May 2019 by Richard Holt

Dear Guest, Thanks for leaving us with feedback, and I am very pleased to read you enjoyed your stay with us. Kind Regards, Richard Holt General Manager

4 out of 5
The place had a lovely Vibe. What I wasn't happy about was getting locked out before check out and unable to retrieve my bags without having to go all the way back down to reception to reactivate my key

Posted by on 12 May 2019

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Comment from Hotel Management

16 May 2019 by Richard Holt

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Sydney on Darling Harbour. I will share your comments with our team, we always encourage our guests to provide feedback as it allows us to continuously strive to provide superior service and take appropriate measures in those areas of concern. Ensuring future guests are provided the high quality product Novotel is renowned for. Kind Regards, Richard Holt General Manager

5 out of 5
Great location with a fantastic view and friendly and helpful staff. Thermostat in room didn't work

Posted by on 12 May 2019

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Comment from Hotel Management

16 May 2019 by Richard Holt

Dear Findoc, Thank you for taking the time to share your feedback. While you mentioned you had an enjoyable stay overall I will forward your comments onto our team, it is feedback like this that we learn from and use to improve our standards. Kind Regards, Richard Holt General Manager

4 out of 5
Friendly helpful staff especially to our kids traveling with us.

Posted by on 11 May 2019

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Comment from Hotel Management

16 May 2019 by Richard Holt

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive feedback; we hope your next visit will be as pleasant as the previous one. Kind Regards, Richard Holt General Manager

4 out of 5
Location, there should not be a charge for Internet, if it remains I will go elsewhere

Posted by on 9 May 2019

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Comment from Hotel Management

12 May 2019 by Richard Holt

Dear Guest, Thank you for your feedback. Please note to ease the cost of WiFi our hotel does offer all members of Le Club AccorHotels complimentary WiFi when staying within our hotel. One of our friendly staff members would be more than willing to talk to you more about your program upon your next visit with us. Kind Regards, Richard Holt General Manager

5 out of 5

Posted by on 5 May 2019

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Comment from Hotel Management

9 May 2019 by Richard Holt

Dear Guest, Thanks for leaving us with feedback. Kind Regards, Richard Holt General Manager

About the Novotel Sydney on Darling Harbour

Location 100 Murray Street, Sydney, NSW 2009

Property Features

Novotel Sydney on Darling Harbour offers its guests an outdoor pool, an outdoor tennis court, and a fitness centre. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2250 square feet (209 square metres). The luxury Novotel Sydney on Darling Harbour also features a terrace, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Sydney hotel.

  • 525 guestrooms or units
  • 10 levels
  • 2250 sq ft of conference space
  • 209 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (18.2 km / 11.3 mi)
  • Train station: Exhibition Centre Station (0.6 km / 0.4 mi)
  • Metro station: Convention Light Rail Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Sydney on Darling Harbour offers 525 forms of air-conditioned accommodation with minibars and a safe. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

The Ternary – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 35 per person (approximately)
  • Self-parking fee: AUD 59 per day
  • Rollaway bed fee: AUD 60.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Sydney Darling Harbour Hotel
  • Novotel Hotel
  • Novotel Sydney Darling Harbour
  • Novotel
  • Accor Sydney On Darling Harbour
  • Darling Harbour Novotel
  • Novotel Sydney On Darling Harbour Hotel Sydney
  • Novetel Sydney
  • Sydney Novotel
  • Novotel Sydney On Darling Harbour Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.