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4.3 out of 5

"Friendly staff great room excellent breakfast at a reasonable price Would stay again when visiting Sydney " More

By a verified traveller on Mon 27 Aug 2018

Hotel Description

Novotel Sydney Central puts you in the heart of Haymarket, within just a 10-minute stroll of popular attractions like Capitol Theatre and Paddy's Market. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour fitness centre.

All 255 rooms feature LCD TVs with cable channels, and you can enjoy WiFi, wired Internet and coffee/tea makers. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and round-the-clock room service. Nice touches to enhance your stay include free toiletries and pillow menus. Safes, hairdryers and phones are also available.

The restaurant, Field House Restaurant, is open for breakfast, lunch and dinner. At the hotel's own bar/lounge, you can stop for a drink. 265 square feet (25 square metres) of event facilities include conference rooms, and other business amenities include a business centre. Added amenities include a spa tub, WiFi in public areas and a coffee shop/café. Each morning buffet breakfast is available. There's also the convenience of self parking.

Attractions within a 10-minute walk of this 4-star Haymarket hotel include Powerhouse Museum and World Square Shopping Centre.

Standard Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
AU$161 per night

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room (Check In After 8.30PM ONLY)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Novotel Sydney Central ratings based on 1,064 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Sydney Central

Everyone (684) Couples (252) Business (5) Family (120) Other (1)
5 out of 5
Great, easy to get to location. Quiet. Friendly and helpful staff. Lovely buffet breakfast.

Posted by on 17 May 2019

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5 out of 5
Great location. Walking distance to many attractions ie markets, Maritime museum, parklands, entertainment centre, and close to a wide range of restaurants. Older hotel, but clean and well maintained.

Posted by on 6 May 2019

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Comment from Hotel Management

14 May 2019 by Nicolette

Dear Anonymous, Thank you for your recent stay at the Novotel Sydney Central. It is great to hear that you found our location to be convenient to your travel plans. I trust you had an enjoyable stay with us! It is always a pleasure to be receiving positive feedback. We appreciate you taking the time to provide us with your feedback. We look forward to be welcoming you back in the near future! Kind Regards, Nicolette Ng Assistant Manager

5 out of 5
Great central location,friendly staff, super soft towels.

Posted by on 28 Apr. 2019

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Comment from Hotel Management

14 May 2019 by Nicolette

Dear Anonymous, Thank you for your recent stay at the Novotel Sydney Central. It is fantastic to hear that you found our location to be convenient to your needs and the team to be friendly. It is always a pleasure to be receiving positive feedback. We appreciate you taking the time to provide us with your feedback. We look forward to be welcoming you back in the near future! Kind Regards, Nicolette Ng Assistant Manager

5 out of 5
Customer service and staff members were always happy an dhelpfull with any requst asked for . Even just a simple opening of the front door without being asked was plesent

Posted by on 27 Apr. 2019

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Comment from Hotel Management

14 May 2019 by Nicolette

Dear Anonymous, Thank you for your recent stay at the Novotel Sydney Central. It is great to hear that the team provided you with service with a smile. It is always a pleasure to be receiving positive feedback and I will be sure to pass your feedback to the team as I am sure they will be delighted. We appreciate you taking the time to provide us with your feedback. We look forward to be welcoming you back in the near future! Kind Regards, Nicolette Ng Assistant Manager

5 out of 5
Our experience with the staff was excellent, apart from when I was about to check out (where I was in a hurry), the only staff at the counter was engaged on the phone with another customer for a long time. but another staff offered to help and got someone in the counter within a short time. The hotel is very kid-friendly which i particularly like. The location is excellent and the parking fee is somewhat reasonable in sydney. I highly recommended this hotel.

Posted by on 23 Apr. 2019

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Comment from Hotel Management

24 Apr. 2019 by Nicolette

Dear Anonymous, Thank you for your recent stay at the Novotel Sydney Central. What a fantastic review! I am delighted to hear that you found our team to be excellent during your stay with us and that we are a family friendly hotel. It is always a pleasure to be receiving positive feedback and I will be sure to pass your feedback to the team as they will be pleased. We appreciate you taking the time to provide us with your feedback. We look forward to be welcoming you back in the near future! Kind Regards, Nicolette Ng Assistant Manager

4 out of 5

Posted by on 23 Apr. 2019

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Comment from Hotel Management

24 Apr. 2019 by Nicolette

Dear Anonymous, Thank you for your recent stay at the Novotel Sydney Central. We trust that you had an enjoyable stay with us. It is always a pleasure to be receiving positive feedback. We appreciate you taking the time to provide us with your feedback. We look forward to be welcoming you back in the near future! Kind Regards, Nicolette Ng Assistant Manager

5 out of 5

Posted by on 20 Apr. 2019

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Comment from Hotel Management

24 Apr. 2019 by Nicolette

Dear Anonymous, Thank you for your recent stay at the Novotel Sydney Central. We trust that you had an enjoyable stay with us. It is always a pleasure to be receiving positive feedback. We appreciate you taking the time to provide us with your feedback. We look forward to be welcoming you back in the near future! Kind Regards, Nicolette Ng Assistant Manager

5 out of 5
In a great location,walking distance to most venues

Posted by on 20 Apr. 2019

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Comment from Hotel Management

24 Apr. 2019 by Nicolette

Dear Anonymous, Thank you for your recent stay at the Novotel Sydney Central. We trust that you had an enjoyable stay with us and it is great to hear that you find our location convenient to your needs. It is always a pleasure to be receiving positive feedback. We appreciate you taking the time to provide us with your feedback. We look forward to be welcoming you back in the near future! Kind Regards, Nicolette Ng Assistant Manager

5 out of 5

Posted by on 18 Apr. 2019

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Comment from Hotel Management

20 Apr. 2019 by Nicolette

Dear Anonymous, Thank you for your recent stay at the Novotel Sydney Central. We trust that you had an enjoyable stay with us. It is always a pleasure to be receiving positive feedback. We appreciate you taking the time to provide us with your feedback. We look forward to be welcoming you back in the near future! Kind Regards, Nicolette Ng Assistant Manager

5 out of 5
Great Service at reception, Daughters birthday and was very well looked after.

Posted by , from Orange NSW on 15 Apr. 2019

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Comment from Hotel Management

20 Apr. 2019 by Nicolette

Dear Penelope, Thank you for your recent stay at the Novotel Sydney Central. 5/5 is amazing! I do hope that your daughter had a memorable birthday with us! We appreciate you choosing to stay with us on such a special occasion. I will be sure to pass your kind words onto the reception team as I am sure they will be pleased. We appreciate you taking the time to provide us with your feedback. We look forward to be welcoming you back in the near future! Kind Regards, Nicolette Ng Assistant Manager

Property Features

Novotel Sydney Central offers its guests an outdoor pool, a spa tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee. You'll find a business centre on site. Event space at this hotel measures 265 square feet (25 square metres) and includes conference rooms. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Novotel Sydney Central. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Haymarket hotel.

  • 255 guestrooms or units
  • 10 levels
  • 265 sq ft of conference space
  • 25 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (10 km / 6.2 mi)
  • Train station: Sydney Central Station (0.9 km / 0.5 mi)
  • Metro station: Paddy's Markets Light Rail Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Sydney Central offers 255 forms of air-conditioned accommodation with minibars and a safe. A pillow menu is available. LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and a hairdryer. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Pillow options
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Field House Restaurant – This restaurant serves breakfast, lunch and dinner.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 30 and AUD 35 for adults, and AUD 16 and AUD 20 for children (approximately)
  • Fee for in-room wireless Internet: AUD 19.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 19.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 19.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: AUD 19.95 per 24-hour period (rates may vary)
  • Self-parking fee: AUD 38.00 per night
  • Rollaway bed fee: AUD 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Sydney Central Hotel
  • Novotel Sydney Central